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March 2024 by mario cruz
The positive reviews are those the MADE UP or PAID FOR.These people are bunch of thieves right from the time they answer the phone.They also tried to tow my truck away that was parked legally and my friend stood in front of it till I got there. The driver threatened my friend,that he would crush his feet if he didn't move.Loooosers
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February 2024 by D P
These guys are criminals. They will organize with apartment managers to illegally tow vehicles. They will claim they put a notice on the vehicle when it’s legally parked in visitor parking. Literally lied about everything because I parked in my apartment complex in a visitor spot for two days when people do it for months and weeks. Criminals. Charge back your Cc once you get your car back as it’s all under duress
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February 2024 by Lana Adams
Towed my friends car , she was giving me a ride to work, I said sure she could park in front of my Mobilehome, and we both went inside, for 5 mins tops, by the time I changed and she used the restroom. They towed her car, this is unjust and unfair, a terrible mistake, my guess this independent tow truck company was sitting in my park like a shark, and we fell victim ! 477.000 later she got the car, but shame on them , I cannot believe this is legal . I hope they go out of business!
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December 2023 by Dustyn Burress
Will quote you grossly under their actually time to arrive. Will not contact you if something comes up while on route to you. Had me wait over an hour the time they quoted me. They will also leaving you sitting on hold for atleast 10 minutes just trying to find out what's going on with them. Highly wouldn't recommend using them as a company when you're in need
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October 2023 by Climenco Artur
Very nice guys, with decent service. thanks again for your help .
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April 2023 by Eric Amezcua
Amazing service Chase the tow operator great customer service very knowledgeable went above and beyondServices: Long distance hauling
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March 2023 by Keith Stout
Horrible service with out the help of chp this place would have its doors shut and license stripped... thriving criminals work at this company.. straight Thieves here
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January 2023 by Brian R.
One tow cost me 880$ the price was so outrageous. It's robbery how tow company can rip off people the way they do. we need state laws on pricing for these crooks
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November 2022 by K K
I did not have a good experience with this company's staff.
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October 2022 by Adriana Aguirre
My daughter was in a horrible car accident, she was trying to get her personal property out of the car, they gave her a hard time bcuz the registration was not in the glove box, the officer who took the report did not give it back to her, she's already injured, the lady "helping" her was adding salt to the open injury, instead of being a little compassionate and understanding, she was treated like she was a criminal, my daughter works with behavioral children, goes to a university to get her master's in child physiology to be treated this way is unacceptable, I pray this person never has to go through this experience ever..
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September 2022 by Michael Z.
Yeah no these people r complete trash I'm sad my reviews keep coming down on here because everything I say is true about them I literally worked for a total of 4 days then was let go for absolutely no reason it was my first week I made a total of 2 mistakes then I come in for my 5th day to be let go without a reason and a hostile manager that I really wanted to deal with personally but then his boyfriend jay intervened thinking he's this big tough guy but is a total blockhead imo then they didn't pay me the full amount they owed me then I waited outside texted the manager telling him he owed me money when I was keeping track of my hours and he brought his boyfriend jay out too he acted like he was tough s*** just because he was there I casually invited him to my uncles gym down the street to handle buisness like real men then jay loses his mind wanting to fight me when it was none of his buisness I had nothing against him and thanks to god he got lucky by not swinging at me then Stephanie came out stood in between us and it was apparently enough for him to back down and just run his mouth they r both welcome to come to my uncles gym and we can still handle buisness like men but they rather j*** each other off so yeah these people r just total trash in the few days I was there the way they treat people and make up prices just to rip people off is disgusting these people r in my prayers because they don't belong on this planet bunch of losers and bozos Ps. Invitation still stands u monkeys Pss. I will have revenge
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August 2022 by Joseph
Overall customer service, good. However, I believe the company takes advantage and over charges. My car was towed and stored for about 6 hours. $685.00 later. Just think it needs to be regulated better. I was charged after hours, although there were workers at the company, just makes you think....
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August 2022 by leah sulu
WORST CUSTOMER SERVICE EVER!This place is very unfriendly and do not have compassion for people's feelings. They speak very rude to customers over the phone. They give sarcastic responses with attitudes when asked questions. Staff makes arrangements to pickup vehicle and when you get there, they left early for the day. Money hungry and very inconsiderate.
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August 2022 by Lynn V.
After waiting for 3 different companies for over three hours to address a dead battery on our GLE 450 (none were able to help us), Ramon from Bill and Wags rescued us. We learned the hard way that when the battery dies in a newer Mercedes, the car cannot be placed in neutral in order to be towed on a flatbed. Ramon from Bill and Wags was awesome - he knowledgeable, professional and delivered our car and us safely to the dealer. Highly recommend this company!
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July 2022 by Muhhlyssa M.
Ontario location, has these 2 fat girls ( one of them looks younger then the other & I believe wore glasses). Anyways, they both were mad at life miserable people in life, bc they treated us so badly. The worst part of what I'm about to explain, is the older big lady got out of the office to tell our towing company that was picking up the truck from us from their lot, she told him & us to " get off their parking lot" she yelled that over & over. Our towing driver was just SAFELY TYING DOWN THE TRUCK so he can leave the parking lot. She kept threatening us she'd call the cops, and was telling to get our vehicle out. Also, All I had was questions upon my visit, and they get annoyed & close their windows on us, answers calls and takes a long time w them on the line, then makes us wait till she speaks w us again at the window. They purposely didn't tell us what exactly we needed to get the vehicle out, & we had to make 4 diff trips. & they caught themselves lying to us & started pointing fingers at other people in their office. Those lady's obviously hate their jobs & should not be wrkn there at all. & at the end she yells at our tow guy and us "hope u enjoy that truck" . Now, it's a crashed truck & this leash was very heartless and unprofessional, and rude. She laughs & non of this is funny. I wish I caught her on video. I hope their managements takes action on disciplinary on this two ladies.
