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January 2024 by Amy Paine
I am a 53 year old woman and went in to get my ears re-pierced after many years of not wearing earrings. The staff were amazing! They helped me pick the right size earrings, made me feel comfortable, and seemed to want to be part of my “transformation”. I will return.
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January 2024 by Malik Carney
Great experience, this is my second time getting my ears pierced here! Would recommend very friendly and clean.
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December 2023 by Eduardo Lemus
Great service. See Luanne she will break it down for you. 5 start service!!
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July 2023 by Emma P.
Came here to the outlets recently and wasn't planning to get piercings, but I wanted to even out a few piercings that have closed so I said why not? I worked with Jalen H. and she was fun and helpful! I was a bit scared of the pain as it had been almost 15 years since I got any piercings. She answered my questions and helped me feel more comfortable. I chose a pair of gold earrings studs and an extra pair for later that I was surprised was 50% off. Ask about their BOGO promotion if you visit. For about $95 I got 2 pairs of earrings and 2 piercings. Not bad. The pain was also not bad at all. I had a hard time choosing where I wanted one of the piercings located on my cartilage and Jalen help choose the perfect spot. It turned out really cute and Jalen was genuinely happy to see how much I enjoyed my new piercings. Thank you for a good experience!
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May 2023 by Jenny Cardona
Lu Anne was awesome!! Coming back for sure. Thank you
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February 2023 by Ghaida T.
Took my 6 month old daughter today to get her ears pierced and had the best experience! I wish I remembered the girls name that did it for us, she was so sweet and so good at what she does. The overall process goes by so fast, the scariest part I want to say was the sound of the gun when it pierced. We made an appointment ahead of time, so I would definitely recommend doing so to guarantee someone is there that does the piercings. We bought the earrings there, the earrings come cased in so that the piece attaches right to the gun, and is sanitary. The chair and everything was wiped down and sanitized right in front of us which made me feel comfortable. The earrings are affordable and super cute! I was so nervous and worried prior to going, but so happy with how it went. Glad I listened to my few friends that recommended coming here!
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February 2023 by Lindy W.
I was a bit on edge after reading local reviews for piercing places in the area. On a whim finally decided to get infant's ears pierced here due to the stronger reviews. I am beyond happy with our experience. Piercer explained every step of the process, was patient, and despite several markings due to a squirming baby she made sure to get it right. Baby was more fussy about getting marked than the actual piercing. Can't thank the staff here enough for such a positive experience and outcome. Much appreciated and highly recommended.
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December 2022 by Amber B.
Very cute, affordable earrings; but now I am questioning the quality and authenticity. I've had my earrings for under a year now, and the posts are rusting? It's very strange from 14K gold earrings.
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November 2022 by Dustin C.
WHY WE DID IT: My daughter just turned three months, and we decided that now would be the best time to pierce her ears. Simply because as when she gets older, she'd recognize the pain more, and also be tempted to pull them out when her activity increases. After buying earings from Kay Jewelers they informed us that despite being trained by "Piercing Pagoda" they do not pierce ears as this is not something they do every day, especially for kids nor are they comfortable doing so, so with transparency they educated us and suggested Piercing Pagoda.INTERESTING INFO: I thought it was cool to know that Piercing Pagoda does this every day, and trains employees of Kay Jewelers. Also, Kay Jewelers mentioned that Piercing Pagoda was eventually bought out and is now under the same umbrella of Zales, Jared's, Kay Jewelers, etc (the parent company is signet jewelers).OUR EXPEIRENCE: Onto our experience; as we were made aware before even arriving, the earings they can install is a selection you must choose/buy from them. All in out the door, it was $108 for the cleaning solution we bought, the earrings we choose, and the warranty. Keep in mind, the cleaning solution and warranty are option.FUN FACT: You cannot provide earrings at this location as they do not sterilize jewelry onsite -- if we wanted, we could go to a tattoo shop (which by the way is it the go-to method when piercing infants as it's fast and no noise) that you will get from a piercing gun, as such the kids aren't so frightened. The choice is yours, we decided to go with the gun instead as the concept of someone holding the needle, and doing it by hand was concerning for us lol.HOW THE PIERCING PROCESS WENT FOR US: The piercing was prepped by with a marker -- you get the see where the earing placements will be and have the option to adjust to your liking. It's not as simple as you think, as each of our ears is formed/sized differently and visually the earring looks different depending on your head/face placement lol. So this is good, you finalize the placement before they proceed. They're also kind enough to show you that the earrings are already sterile, in a sterile container (never been opened) etc. This provides extra peace of mind. The lady who pierced my daughter's ears sanitised and wore gloves. The piercing process took less than 15 seconds per ear (my daughter cried for seconds). As soon as you hold your child tight, and provide comfort, they stabilize quite quickly. You can bring Tylenol l if desired, or already give your baby Tylenol prior to bringing them in. Our baby did so well, swelling/redness didn't even exist! Awesome work. We were happy, and expected a lot worse. SOMETHING TO CONSIDER: We also bought their warranty for ~ $15 which includes up to one year should the earring fall out or the hole shut, they'll provide a new pair and pierce free of charge. Contingent upon you bringing the original earrings with you. We also bought their advanced cleaning solution which allows us to remove the earrings within three weeks so that we can put in the earrings we bought from Kay Jewelers.Best of luck!
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October 2022 by Shantel B.
Piercing Pagoda is officially my go-to for piercings. Very clean, has great pricing, beautiful jewelry, and friendly staff. I went in last month to get my tragus and daith pierced and had an amazing experience. My piercer Jesse was very friendly, helpful, and professional.
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August 2022 by cheryl s.
They did an amazing job making sure the dots were placed perfectly and in alignment with her face. The piercing experience was wonderful and the technician was very delicate with our 2 month old daughter durning the whole process. Our little one only cried less than a minutes and stopped once we cuddled her. FYI: Made an appointment online for the Mills location which is a kiosk located right outside forever 21. So many selections of earrings to choose from. We got her the 14K gold 5mm
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August 2022 by Les A.
Loved it here. the girl that helped me was super cool and the piercer finished fast. they have an amazing jewelry option for my nose piercing as well. i'd definitely go here again for my other upcoming piercings .!
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April 2022 by Diana M.
First this was hard for me to find so heads up it is a kiosk in front of forever 21. Thought it was an actual store. But once I got there it was the best experience. Took my baby here for her first earrings/piercing and was very happy with the experience. The ladies were very helpful and thorough with the process. I paid a total of $101 for 14k gold earrings. Cleaning solution, and insurance on the earrings. They made my baby calm and relaxed. Drew the dot for placement a few times cause let's face it babies move around a lot. But these ladies stayed at it til it was perfect. I highly recommend mothers coming here for babies ear piercing. Great customer service. Also this is in the zales family. So you can use your zales jewelry card here for purchases too
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March 2022 by Kimberlee E.
Very sweet girls ! Did a great job explaining the process helping me pick the right earrings & great experience for my 8 month old. Fast and easy. & the healing was perfect !
