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“I had an excellent experience at Ultimate Collision Specialists. They were professional, provided great customer service, kept me updated on the repair status, and paid attention to details. I felt valued as a customer. The quality of work performed on my car far exceeded my expectations, my car looked brand new. I highly recommend their services if you are looking for a worry free experience during a time that can be very stressful.”
“They took care of me with a 1 year warranty, I had a little trouble with a belt and brought it in, they ordered a new belt, tested it and apologized for the mistake and all was good.”
“Carlos was very helpful and knowledgeable. Knows the right specific wiper blades replacement for my mazda3. He also gave me a veterans discount which made me a very happy customer. He also got the wiper blades installed and offered a warranty for it . Carlos knows about customer satisfaction. In a scale of 1 to 5 stars, i give him 10 for outstanding customer service. Keep up the excellent customer service.”
“I highly recommend this location. Carlos was wonderful, taking the time to keep me updated on my vehicle repairs and ensuring everything was done in a timely manner. Thanks to the repair crew working behind the scenes, my vehicle looks great. Kudos to everyone involved! Also, to the person who cleaned my vehicle, thank you, you're appreciate it!”
“This is my second time (different vehicles) having my cars repaired here and I’m always satisfied with the work and professionalism. They are good at communicating and updating you on the status of your vehicle. Highly recommend this repair shop at this location.”
“This place was fast, I dropped off my car Monday and got it a week later with new paint and detailing, good looking Cristian Martin . 10/10 good communication.”
“They we're great when it came to service. We had a piece of wood hit our car on our way home and the plastic cover under the car came loose. They we're very kind to assist us at our time of need. I would go back to them to give them my business.”
“I purchased an engine for my Tacoma and I returned it. The owner did not hesitate to make a refund. I apologized for returning it and he was ok with it. Great Service! Keep in mind There was nothing wrong with the engine, my mechanic didn’t feel comfortable installing the engine and making some changes to it.”
“I had to take my Sonata for her 15.000.00 mile check up and I came prepared with my phone charger because I knew it would take a least two hrs. Everyone was so nice and so was I. To my surprise my car was done in less than an hour and I came in on a Saturday. Now I can enjoy the rest of my day.
Thank you!”
“I had to have my vehicle repaired, and Seidner Ontario was the shop recommended. Although the work done was "slow," they did a professional job, and my vehicle looks very new. I appreciate Seidner and their crew”
“Wow pretty cool spot they unfortunately couldn't fix my 3an to 4an oil hose or make one as they didn't have the 90. In stock. But I'll come back for sure nice people.
Update - 10/23/24
Back again and they had what I needed, fast, friendly service, amazing prices. Thanks again guys. 8an fittings”
“**Rating: ★★★★☆ (4/5)**
I recently had my car repaired at "Best in Town Collision - Frame and Paint" and overall, it was a very positive experience. From the moment I walked in, I was greeted warmly and treated with respect. The staff immediately recognized my problem, understood that I knew what I was talking about, and assured me they could help. Impressively, they had my car ready in just 24 hours, and the cost was reasonable.
I appreciate that they didn't drive my car around unnecessarily since the repair was solely on the body and the car was driving fine. The car was returned to me in excellent condition – no new scratches or dents, the mileage was unchanged, and the interior was exactly as I left it. Plus, they even washed it, which was a thoughtful touch that I really appreciated.
However, there were a few areas that could use improvement. My hood was left open for the entire 24 hours, which significantly drained my battery. Some push pins were missing or misplaced, potentially due to my own oversight, but it did raise some concerns. Specifically, the push pins where the tire meets the trim were not in place, which could cause rubbing or worse, the trim getting pulled off while driving. Additionally, the front oil pan shield under the car was not fully installed and wasn't flush, creating unwanted drag – this is particularly important given the type of car I have, though it may not matter to everyone. Lastly, the left side of the bumper wasn't flush with a small gap where it meets the side fender, which I believe should clip in securely.
Despite these issues, I would definitely return for future repairs. The excellent customer service and overall quality of work make them a standout. If I could, I’d give them a 4.5. With a few adjustments, they’d easily earn a full 5 stars from me. Thank you for the great weld work and the excellent treatment.”
“Tania Ashraf made my Audi e-tron GT dream a reality! She was knowledgeable, patient, and never pushy. I felt comfortable asking questions, and she took the time to explain everything clearly. I highly recommend her to anyone looking for a fantastic car-buying experience!”
“The team at Proshine did a phenomenal job on my VW bus, I could not be happier. Eric went above and beyond keeping me informed and sending me great and informative video of the process and how it was progressing.
My bus had damage from front to back! When I picked up it was beautiful! Color match was spot on.
Thank you!
”
“We are a custom Boat Manufacturer, and one of our Mechanics stopped in for some gaskets. Jeff was extremely helpful, got what he needed quickly and provided excellent customer service! We will definitely be back and highly recommend PTC! Thank you, Jeff!!”
“i took my car to this place after i was involve in a collision and the owner Rafael he and he's employees did an excellent job whit may car i was impressed whit the results thank you rafael. i finaly know somebody i can trust”
“I had a small mishap and my car needed repair. I called the shop as soon as possible, and they were able to get my car in the shop ASAP.
When I got there, the business looked presentable - clean, well lit, no mess. The bathroom was clean and did not smell. My rep was Alex. He looked at my car and quoted me that day. My car was in that shop that day. Alex was friendly and communicated what work was needed, the cost and time needed to repair my car. It was estimated two weeks to fix, but they were able to get it done faster than the time estimated.
When I received my car, it looked clean and like it was new. I would do business again.
Sorry, no pics of their work.”
“Steve T is super and even thou the work won't be done because of insurance he whet above and beyond to make sure that we are getting our valuables back to us. Plus super helpful information on the process”
“They did a outstanding job at a very reasonable price. They painted the bumper on my Subaru and it turned out great .They are my go to body shop now. Highly recommend.”
“They rebuild PTO HYDRAULIC PUMPS... they also make Tarps and custom Tarps any size and Colors... They have great customer service and they are located in Ontario California.”
“(Translated by Google) Take my car here after an accident. The owner Don Carlos was super amazing. He provided me with quote and the job on my car was done in less than a week and a half ?❤️? super grateful to the man, he is very kind and answered all my questions. The service ? recommended!! Fast and cheap ? ? ??(Original)Took my car here after an accident . The owner Don Carlos was super amazing . He provided me with quote and the job on my car was done in less than a week and a half ?❤️?super agradecida con el señor es muy amable y contesto todas Mis preguntas. El servicio ? recomendado!! Rapido y economico ? ? ??”
“This Auto Repair shop is amazing they helped me with my auto repair insurance claim and left my car good as new after an accident I had where a car crashed me from behind … Gabriel is amazing at what he does and his team was amazing with my car needs!!Services: Tires”
“Citrus motors has just earned a lifetime customer! Brought my daughter in today to purchase her first car on her own and we were greeted by Joyce who was absolutely amazing! Great conversation and very friendly. After we met with Joyce, we were handed off to Joey and let me tell you, he was one of the best salespeople I have ever worked with! He took AMAZING care of my daughter and treated her with nothing but respect and professionalism. The team here was very professional and helped my daughter through the process and never at any point did she hesitate to make the deal. Terms, down payment, trade in value was so far above and beyond what we expected, we will definitely be purchasing all of our future vehicles from Citrus Ford! THANK YOU from the bottom of my heart for treating my daughter right!”
“Fantastic business. Very respectful and professional. I've had 2 truck beds sprayed by this company and have no problem with the work performed. I recommend this company.Thank you Roy for the good work.”
“I went to Autozone for replaced battery. Alex helps to replaced the battery.
My car had some problem so it was really hard to take out the old battery but he spent 30min for us to replaced it.
I really appriciate Alex!”
“I've had numerous cars brought here to Derek (The owner) and I cant stress this enough he's always taken care of me over the years from basic maintenance to having my cars ready and tuned for race day! (Time attack) been coming for 4+ yrs super cool guys along with Isaac super great helper and knowledgeable team they have! 10/10 would recommend he'll take care of you no doubt thanks Derek!”
“I bought a low mileage engine for a 2012 Toyota PRI. The engine runs at 100%, this is my second time buying an engine from them and it has turned out perfectly with no problems. I recommend it to anyone looking for an engine with low miles.”
“Carlos was fantastic to work with! He was extremely honest and transparent about my car’s issues and gave clear recommendations without any pressure. I felt confident in the quality of the service, and I’ll definitely be back for future needs!”
“Nice hidden gem.
I needed a special part for my buddy 64.5 mustang.
Yes a real 64.5 mustang.
And they had it in stock. Pay in cash cash is king”
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“This shop is amazing!!! The service was beyond expectation and the turn around time was unbelievable. They were so caring and honest. The cost was very surprising and a lot less than the multiple places I looked at. I’m so happy I found this Ontario jewel. Thank you for the immaculate service!”