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January 2024 by Isabel G.
worst customer service, my husband and i saw something's that was not ready to get stocked but it was free to the public basically to grab and BUY my husband grabbed a couple things and a dark male it was came from an isle and yelled to stop grabbing from there and took the item so aggressively from his hand what is it walmart do better don't you guys want us to buy from your business regardless if it's not stocked to their isle? make it make sense
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November 2023 by Michelle S.
Open until 11pm but customer service closes at 8pm so you can't make returns while they're open. Is that just this store or are all Walmarts like this?
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October 2023 by Toni O.
on October 5, 2023, I purchased some Apple gift cards, Walmart store on Marron Road in Oceanside. On October 24 I went to use these cards that I purchased and were told they were invalid through my Apple ID. I tried several times to scan them and noticed the numbers appeared odd. I then realized that two of the numbers on the code had been removed. Therefore, the card was altered by some of the various individuals. I spoke to Apple, and they encourage me to go see the management at Walmart, and explain the circumstances I will say I bought the cards in good faith for the face value of the apple cards. I was then told by the acting manager that it was not their responsibility without mincing words. She basically told me even if I bought them in good faith, it is their policy that they aren't going to do anything to reimburse my money or basically catch a nefarious person who altered the cards. she said it was their store policy. She did make me copies of my receipt. again stating it's not Walmart's responsibility to honor the gift card even if they took the money for the purchase of them. It is the responsibility of Apple or the third-party supplier. Without continuing to tell my story I would say do not buy any gift cards from Walmart for they do not honor if the card has been altered, damaged or destroyed or a criminal has taken the card and pre-used it put it back up for sale. although it was very suspicious how the clerk scanned the card They basically told me to go pound sand I did find out after calling Walmart corporate that the person it was only the day manager and not the actual manager. I do plan to go and speak with the actual manager. In the interim I am working with Apple to discover the source of the fraudulent and altered gift cards. I WOULD BE VERY CONCERNED ABOUT BUYING A GIFT CARD THAT IS BEING SOLD AT WALMART.
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October 2023 by Jon B.
The Walmart at 3405 Marron Rd Oceanside, CA consistently has shopping carts all over the parking lot making half of the parkings spaces unusable. Tonight I bought some 5w-20 mobile one full synthetic oil & after I got home I realized that the seal was broken and half of it was used.
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August 2023 by Kevin L.
Wish I could put zero stars. - The folks behind any counter are super rude. As if you were an inconvenience to them. Once I asked "you having a nice day sir?" And got, "Couldn't be any worse than working here. Can only go up from the worst"- Currently on hold for plus 10 min and no answer yet. See picture. - What's the deal with the highlighting my receipt by the way? Not looking for top service....it is Walmart. But it does not hurt to take care of your employeesFeel free to reach out for more information.
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July 2023 by Cee L.
Pharmacy employee Florida is very lazy and rude to customers. She acts very unprofessional towards customers.
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June 2023 by Lucia B.
I was checked out by a young man named _Nohea and he was the most courtous checker, thoughtful about the bag size and weight, he couldn't have beeen any nicer. This is the first time I've ever done this but he was just exceptional! Lucia B
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May 2023 by Heather F.
took our mom here to go shopping and have a nice time with her daughters. Joyce was the attendant at the fitting rooms and treated my mom like a criminal when she stood outside of the fitting room (because she was holding my toddlers hand and he was walking toward us) she was still INSIDE the fitting room hall area and Joyce acted like she was trying to steal or leave wearing the clothes. my moms stuff was still in the room and we had a cart full of items to still try on. Once I explained, Joyce proceeded to stare directly into my mothers changing room and watched us again as if we are criminals. I asked if I could help her and she said she was simply doing her job, to which I said Oh you're supposed to look directly into changing rooms?! I don't understand why a sweet outting for my mom and her daughters/ grand son just became an uncomfortable hostile situation. if I were 90 and still working at Walmart I would probably be a bitter woman too, but Jesus Christ Joyce.
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March 2023 by Karen L.
Not bad for a Walmart. Most items are in store. I was visiting for two months so this Walmart was the one closes to the the house. Shopped about five times. The one thing I noticed was that when I needed help there was one young man that always seem to be there to help. I swear he must sleep there. His attitude was cheerful and he was always wiling to help me find my items. I wish I could remember his name but he did say he always wanted to visit NC. The experience for this place was about the same each time. The biggest complaint would be trying to find a parking place.The next complaint was no stock in the nail, makeup, hairspray area and items not marked. Food was usually on hand with no problems even though eggs were $8 a dozen but not their fault. (Visit Dec2022/Jan/Feb 2023)
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February 2023 by Chance D.
The financial services are constantly down. Never know if they will be open or not. 3rd trip here in little over a week and was down every time. It is usually not the software but their lack of qualified workers. Wont be back
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January 2023 by Shan T.
why is this store so dirty and run down? The doors on the cold cases have broken handles, my aunt cut her hand on one of handles. There's water on the floor outside of all of cold areas.Homeless are using the bathrooms to wash their feet and body parts and to stuff stolen clothing into bags. Teenagers are riding the disability carts and mocking the security guards. people get food to go at the deli area and since there's no pay for it, they just steal it by getting a coke and paying for just a coke.
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November 2022 by Cameron M.
tried calling 3 times and they never answered the phone. it is 3pm in the afternoon. unbelievable
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September 2022 by Shimmering L.
The worst Walmart I am forced to deal with. As a disabled patron they will mess with your grocery order, then refuse to answer their phones. So unprofessional. What kind of a professional business doesn't answer their phones at all?! None! If your customers have problems they should be able to call in and get the help they require. Playing games and forwarding every phone call to voicemail or not answering at all, is absolutely absurd and needs to be addressed by corporate. We don't get to eat dinner tonight because of the games Walmart is playing with our food order. They were more than happy to bring us our junk food order, but our actual food order they so kindly decided to hold onto and keep it from us. This isn't the first time. It seems like anytime there's an emergency situation with needing food delivered, they pull this kind of nonsense games with our delivery.
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September 2022 by Belem U.
Used to love this Walmart. For the past 6 years, family and I stay at a resort in Carlsbad and we would love to come to this Walmart and stock up. Even during COVID we would stock up on items for vacation. This year we had multiple horrible experiences. 1 st day of arriving we arrived to this Walmart and shelves were emptied and we waited more than 15 minutes by the alcohol aisle. (Never got anything , after all) Since you have to push a button to get help. 2nd trip to this Walmart, lines were long with two lanes open and the self check out line was going through produce area. 3rd trip yesterday 09/11. We tried again, the alcohol aisle and pushed the button. Nothing!!! Please know, they say they have other options near #8 cashier. They didn't have what we wanted. So again we waited and we even tried calling the Walmart and pressed 0 for a representative.... Rang and rang and rang. This time around I actually decided to start a timer to see how long it would take. Even after 25 mins.... Nothing. Father in law also dealt with a rude Walmart worker on her cell phone near the deodorant aisle. We will no longer come back here. We completely understand if you have a shortage of employees. But when you see multiple workers walking by and in groups or on there phones. It's ridiculous.
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September 2022 by Kathleen R.
waited over an hour and half for pick up. called number listed on sign numerous times and failed to connect. Called store three times to speak to associate and no one ever answered. Finally left and called corporate number to cancel and they told me that i would get money refunded in a week.
