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March 2024 by Karen C.
One star is too much!!! This pharmacy is terrible. I've called several times and was put on hold for 17 minutes then they hung up on me. Never again!
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February 2024 by Merry J.
this is not a review of the Walgreens staff, they have always been very nice. This is a review of WALGREENS photo service. twice I have ordered a photo book online, then received an email that it was ready to be picked up. But when I go tot he store, it is not there. The first time, I ordered a photo book and I never got it and had to call for a refund. I decided to give it one more try, ordered another photo book. It took me a long time to design it online. Yesterday got an email saying "come and pick up your order, it is ready". so I went (in the rain), to pick it up. Well, it was not there! ugh! so, I called the main Walgreens number and the lady on the phone tells me "your order will be ready for pick up on the 23rd. (today is the 20th--the email was sent to me on the 19th) I asked her why I got an email saying the order was ready? She told me to ask about that at my local Walgreens. Needless to say I will never trust Walgreens photo again. That is too bad cuz it used to be really good. Walgreens has gone down hill over the past few years though. too bad. I already stopped going there for pharmacy due to how slow it was. Walgreens used to be one of my favorite stores. no more.
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January 2024 by Carina G.
The Pharmacy here is so unorganized and unprofessional! Every single time I come to pick up my medication after they call me to let me know it's ready, they say it's not ! They still say they didn't call me and I show them the voicemail they left me. They ask each other who call me and no one speaks up! Unbelievable! The lines are always so long through drive thru and inside. Changed my pharmacy to Rite Aid in Coast highway way better. Definitely recommend to do the same !
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January 2024 by Eden Hancock
The staff at the pharmacy is completely incompetent and rude. They yell at customers, fail to fill and keep prescriptions, and lose information. I will NEVER be using this pharmacy again.I’ve been waiting for my prescriptions that said they’d be filled a week ago now for over an hour after paying on my app and being in the express line
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January 2024 by Tommy E.
Why is a medication here cost 10 times the price, more than at Walmart. Example, approximately 3 wees ago. My Doctor wrotte a Perscription in office. Asked, where would you like to have it filled? I thought of the nearest place to my home. Boy, big mistake. I pull up to Walgreens drive thru, hand over my Perscription. $102.00. Few days later while picking up at Walmart i walked up to the Pharmacy and ask about the Perscription id had fille at Walgreens $9. Yes, $9. Yes, i walked to Walgreens to speak them regarding being robbed with out a gun. We didn't make the prices sorry.
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November 2023 by John P.
I am very sick. My doctor tested me and i have Flu - A. My doctor told me it was essential to take two doses of Tamiflu today. She sent the prescription in at 2:00. She said it is very important that you take one dose as soon as you pick up the prescription and the second when you go to bed. I checked on the prescription using the APP and it said it will be ready at 4:30. Then at 4:30 the App said they were running late. To make a long story short, my wife was waiting for the prescription in the pharmacy. At 7:00 they slammed shut the gate and they were closed. You have got to be kidding me. This is the worst pharmacy.
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November 2023 by Rogelio Ortega
Checked into my Flu Shot appointment at 1pm, my flu shot appt was at 130pm. Though they were quite busy, they were helping people that got there after me, I had to wait 30min after my appointment to get my vaccine. Really disappointed at the customer service provided. "Squeaky Wheel" is an understatement here
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November 2023 by Dakota B.
WHOA...SOOOOOOO AWFUL! We are stunned how TERRIBLE the pharmacy is and appalling customer "service." On hold for ten minutes, they accidentally picked up and could hear them laughing..put back on hold. Finally answered and we asked to transfer my heart meds from another Walgreens (La Quinta..also bad) ..was on hold AGAIN, she rudely came back saying there's nothing they can do!!!!! Despite the fact that of COURSE they can transfer within Walgreens. You can google it!!! And we've done it. Called at 1:10 on Saturday, November 18 and the woman handling pharmacy calls AND the pharmacist on call should be fired. They were so rude and just totally refused to help. Walgreens has gotten SO TERRIBLE!!!! BUT...that said, we finally got through to a pharmacy in Vista who promptly transferred it! But wow to Oceanside. Weirdly entitled, awful behavior. People depend on assistance getting their medications...
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November 2023 by Ciara M.
They deserve less than 1 star, been here 6 times and keep giving them chances to get better with their service for pharmacy but they keep forgetting to fill my order or drive thru wait times are an hour. They can only give prescriptions when the main pharmacist is in site so even if they leave to the rest room they can't give you your prescriptions! What a joke of a place.
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October 2023 by Marlise S.
Wait time in drive through is horrible, the Walgreens associate tends to people in store rather then the drive through, been waiting in the front for help for over 10 minutes, multiple cars behind us turned their cars off. Every time we come, same outcome. Very disappointing.
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October 2023 by Jose B.
Don't come here ,incompetent staff, pharmacy employees come an hour late from lunch prescriptions are never on time, posted hours mean nothing horrible horrible horrible don't go here this place needs to be shut dow
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October 2023 by Aiko N.
Absolutely the worst, most disorganized business I have ever been to. I waited in the Pick-Up line at the pharmacy for something they keep behind the counter. While standing in line for 35 minutes with only 3 people ahead of me, I witnessed them not only lose 2 customers' prescriptions, they also kept a guy waiting over 2 hours. He mentioned he'd tried to pick his up the day before and they still weren't ready even though they sent notification that it was done. Another customer complained they couldn't fill her pain pills because they were out-of-stock. Alas, they let customers mingle close to the counter while they called their doctors for updated medication info who didn't want to "lose their place in line"! So much for privacy, eh?! When I got to the front, their "system for pseudo-ephedrine" was down and they wouldn't let me purchase the decongestant I wanted. Overall, I rarely ever say this about any business, but avoid this pharmacy! It SUCKS.
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September 2023 by Kayla Case
My son has been out of medication for days now. I called three days in a row trying to figure out what was going on. “Call back tomorrow we do not have that med” after them saying they would speak to the pharmacist. On the 3rd day I’m told the issue was with the prescription, they reached out to the doc days ago etc etc. Why wasn’t I made aware the first time I called? Oh the icing? They never called the doctor until I snapped. NOW there is the old prescription still there and the new one is “pending review” again. So I guess my child doesn’t get their medication. This place is a mess.
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September 2023 by Theresa Veneracion
The pharmacy staff are very rude! I know they are short-staffed, but they need to do something about it! Hanging up on the phone is very unprofessional! Someone needs to check on this one!
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September 2023 by Shivan Kirpalani
Rebecca was very rude to me for no reason and is a terrible communicator. My medicines are now 2 days late because she doesn’t know how to communicate. Will stay clear of this Walgreens because of her.