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November 2024 by Robin S.
My dog started vomiting non stop. Was referred here by my normal vet who couldn't fit us in. We received fast courteous care. Everything was explained and different choices were given with prices outlined. The prices were very fair for the services received. I would definitely return.
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September 2024 by April A.
From the moment we walked in with our howling, scared kitty, the staff was so comforting! Our fur baby was sick for days and they were able to get us an appointment and in their care within a half hour! Dr. Derringer was so calming and caring to Ziggy. And Torre kept us calm! Great experience!!! Thank you so much! April, Jim, and Ziggy
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September 2024 by Stephanie W.
Wow!! What a great team & such a pawsitive experience! I have an extremely nervous & agitated pitbull/jack russell terrier mix that loathes going to the vet, definitely my fault as he hasn't had a ton of experience or training when going through stressful situations so I have avoided them. The team was absolutely amazing in making us feel understood, cared for, and also relaying great resources & tips to help. Shoutout to the receptionist, I wish I got her name, I spoke to that assured me they would be able to assist us no worries and got us to come in without hesitation, which is usually hard for me. She greeted us as soon as we came in and was very helpful. Torie, Sadie, & Dr Derringer were all absolute angels that helped us through every step of the way. My pup was in great hands. I would definitely suggest calling & making an appt here if you feel nervous as to where to bring an anxious fur baby. Thank you to the team for your diligence, patience, kindness, & knowledge. It is very much appreciated by our family & Ziggy!
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July 2024 by Carol J.
We signed in and joined the waiting list online, and received a text to let us know we should head over. That's super convenient. We were greeted at the door by Alex, who was very kind, compassionate and knowledgeable. He kept us updated the entire time and provided us with our options and quotes up front. Dr. Ben, Catherine and Ashlee took very good care of our old girl. Dr. Ben listened and explained everything thoroughly. We finished up our visit with Alex and Caroline who were so sweet. I returned the next day to pick up some additional medication and talked with Dr. Derringer about options for longer term care. She provided some good suggestions. Kudos to the entire team. Everyone here was just wonderful. This is the place to go if you want the best experience for your pet and yourself.
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July 2024 by Marissa L.
Today we unfortunately had to take our pup to the VCA urgent care for a nasty ear infection. Again, we received such amazing service from everyone there. We were assisted by Dr. Derringer who was so knowledgeable and help us understand our pups ear infection. Dr. Derringer sent a referral to a trusted dermatologist who we are eager to hear from. We were provided with useful tips and tricks for cleaning our sensitive boys ear and giving him pills. We were greeted by Alex and Caroline who kept us up to date on our pup throughout his sedation. They were very kind and welcoming and provided us with more information on ear infections. I love that ALL staff at this clinic are knowledgeable and honest. We are so thankful for a facility who cares!
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July 2024 by Cris L.
On 4th of July, we noticed that our puppy had an irritation on her lower belly. The next day, our usual vet couldn't fit us in, so we sought out our nearest urgent care which ended up being VCA Oceanside. We'd never been before, so we looked at Yelp and found glowing reviews about many staff members, including someone named Alex, and this was reassuring. When we arrived, the first person who greeted us was someone so friendly that sure enough, he ended up being the famed Alex -- and he lived up to the praise! He was incredibly sweet and understanding of our concern. We felt heard. Then we met Dr. Jankowitz who took the time to explain all of our options and the results. They were also upfront with our estimates by explaining each line item, which were necessary, and which were nice to have but could be saved for next time if the antibiotics don't work. We so appreciate the great service and care provided, and now we feel relieved that we now have this wonderful urgent care near us would we ever need them again.
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June 2024 by Nikki P.
My pup had a puncture wound from a dog attack and his primary was unable to see him. The ENTIRE team was so friendly and empathetic. Dr. McBride was so sweet and made my boy extra comfy! I am so mad at myself for not getting her name, but the gal up front with blonde hair and fabulous makeup was an absolute doll! We chatted for 15 minutes while my boy was getting treated. THANK YOU for being so kind during a scary time!
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June 2024 by Ace F.
Very friendly and caring, we came here with our 2 year old dog and was met with Alex who was absolutely perfect. Both intelligent as well as a hard and caring worker. Dr. McBride was exactly who we needed to help our dog with an ear infection. Even with his pain and discomfort he found Dr. McBride and Alex very comforting. Dr. McBride was very knowledgeable and caring , we couldn't as for a better Dr. To work on our dog. We wish we could have her as his primary care taker. We were able to take home medicine to keep on going treatment when we could not get this at our primary VCA office, who advised us to come here. I highly recommend working with Dr. McBride and Alex. Everyone else we did not work with however they all showed the same care and hard working attitude that his more than expected and more than our primary care office shows.
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June 2024 by RENEE CUEVAS
The staff is very attentive and patient. My super senior cat was treated with care. If we ever needed urgent care again, we would be visiting this place again. Highly recommend.
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May 2024 by Cindy Kettle
Compassionate care! Friendly staff who ensured pet patients and their parents were comfortable and were very reassuring.
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May 2024 by juanita reyes
Excellent service. Staff is very nice and understanding
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May 2024 by Mona Gillman
We had an emergency with our pup. It was our first visit but we were greeted like old friends. Our dog was seen immediately and treated with compassion.
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May 2024 by Mona G.
We were treated so beautifully. We had never been there but we were greeted as if we were regular customers. There was no wait and everyone was so kind. The lobby and room were spotless. We were offered something to drink. Our beloved girl was treated with so much care. I'm grateful we went there. Also, they were very reasonable in their fees.
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May 2024 by Jamie Patel
I have never been to a Vet Urgent Care that is so clean and nice. I called after my dog had TPLO surgery, my vet was closed and he wasn’t eating and drinking. They answered my questions over the phone, was very friendly and caring and made me feel comfortable. After joining their virtual queue, I headed over. They greeted me and the door, took us into and room after intake. The doctor and the tech were very sweet, knowledgeable and treated us with care. I would drive from Escondido to Oceanside to see them anytime!
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May 2024 by Taylor N.
Took our kitty here and they took the best care of him. Super nice and informative staff. Genuinely care about your pet. Highly recommend