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December 2023 by Robert H.
It's hard to recommend this place unless you're in dire need of a car wash. The area it's in is completely unsafe. You'll have to be on alert as there's a lot of transients & other types. I too have had the issue where crud on my windshield wasn't removed, along with vacuums that were clogged and not working. It's cheap which is nice. But for Super Star I recommend instead the location on Melrose in Vista. A lot safer and just better overall.
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December 2023 by Marge Ranio
We just got our car done here. This car wash is awesome, friendly staff, reasonable prices, the best in Oceanside! (Maybe in the state) My husband is extremely picky with our car and he loves it! That says a lot! We highly recommend!
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December 2023 by Norma Calderon
This place will scam you and automatically enroll you in monthly payments when you did not sign up for it! If you look on Yelp, many people talk about their experience with this and unfortunately I have fell victim of the scam! They have been charging my card since August twenty four dollars and that’s not even what I paid for the basic wash ten dollars one time!!! The car wash itself was horrible and the towels to dry your car are wet and stinky. I will never be coming back and I will tell everybody in my local Oceanside community that this place is a scam
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December 2023 by Leo Aguilar
12/08/2023 8:30amToday half or more than half of the car wash tunnel is not even working.Tendants are just in their phones and they seem to be out of soap completely, the person in the beginning is not even spraying the cars.I just went through it and is just water and air came out.Not even all the air turbines are working so my car is worst now.When they opened this spot was amazing but quickly going down. Please bring it back because is not free! We pay full price for a full service not just a third of it.
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December 2023 by Jeffrey House
i come every other day just after 7;00 PM when its not crowded and can take 30 mins to clean the car seems the wash is better later evening mabey rhe add new suds to the water
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November 2023 by Jennifer Passailaigue
New update after their responseI have emailed numerous times and asked for a call. Nothing. Your customer service is nonexistent.Further update.They denied saying previous damage. This part has never been damaged. He made this from photos sent to him of the already busted part. Said dry rot. I went back, have the parts. Not dry rot. Never been damaged. Good luck with any damages, looks like they just deny anything.Guess I should have read reviews. The management is horrible. I went through, then showed Cameron some scuffs on the front of my car. She basically said not their machine and was dirt, then left.I got around to the back of my car, found the damage. Showed her again, she basically said too bad. Here some paperwork, Corporate will email you. No number, not even a refund for the wash that damaged my car.She never even apologized. She could have cared less. How does this place have good reviews?Waste. And I'm sure they will fight it or try not to pay.Update----Already denied. By Corporate within 2 hours. On a Sunday.
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November 2023 by Janice LaGesse
Great place for a quick wash that doesn't scratch your car. Then you can wipe down and vacuum after. The tires usually need a little more attention. Way quicker than doing at home. Reasonable with their coupons as well. Been back over and over.Service: Car waxing
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November 2023 by Bryan L.
Do not come here. My car was damaged today. From there control arms. No live people to talk to from corporate or at the location from any uper store management. All done via email. Carmen Manager was short and snippy. I understand it's not her control. But you would think customer service would be a little bit better. I have video of how the cars get washed. You can see. If the worker doesn't guide you in. You will be off position for your car to get hit. You can notice the tire shine will be on one side more Shiney because the cars bristles are pressed up against. What saddens me , when I saw the damage while drying it. I didn't make a commotion Crazy to believe this location is new. Had I noticed the negative reviews. I would have taken it to another location.
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November 2023 by Al M.
I recently visited Superstar Car Wash in Oceanside for a one-time wash as my car was covered in dust. I opted for the single wash since I didn't want a membership. Unfortunately, my experience left much to be desired. The wash seemed promising, but it ended up turning the dirt on my car into mud. Not only that, but it only managed to clean the back half of my hood. I was super disappointed with the results. I'm considering reaching out for a refund, and I'm unsure if I'll give them another chance in the future.
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November 2023 by Steve L.
This car wash is rough. The guy that guides you in is obviously not paying attention. I heard my wheel hit the guard rail and found later a large gash in my rim. My car was not very clean and the wheels were not shined (which I paid for). The towels that they provide are soaking wet and barely dry at all. The vacuums don't have much suction. Likely not going back.
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October 2023 by Chassidy L.
This place really suck! My car was dirty still after leaving out the car wash, and more scratches And it's sucks bc I paid for membership
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October 2023 by Merce Carroll
Great car wash with a great self detailing station with vacuums and towels. Took one star off because each time I go to just get a single wash I always get the super hard sell on getting a multi wash/unlimited wash pass. Even when I politely decline they continue to press. I dread that part....
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October 2023 by Tom Dennert
I have twice where I was helped my manager Carmen once to change my vehicle and one to change the plan on my wife’s truck. Both times great experiences. And the the washes…wonderful. And the crevice tool, Wow.Services: Vacuuming
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October 2023 by Dmitri R.
The car wash and vacuums are not bad, especially for the monthly price. However, the overall experience gets drastically reduced when you factor in the customer service. I got a new car in August and kept my monthly membership while I waited for my new license plates. Once received, I submitted two online requests to have my license changes so I could start getting car washes. I received no email acknowledging my request, so two weeks later, I submitted another request. I still received no email about my request, so I decided to go in person. I went to the car wash at a time when there would be little to no cars waiting to be washed. I was the only car in line, and my new license plate did not work. I waited for someone to come and help, and no one came (even though there was a worker sitting on the ground). I honked my horn, and the worker got up and walked away. I then backed up and went home. I went back the next day and still received no help with the situation. I immediately went home and canceled my membership, so I didn't pay for a 3rd month of no car washes. Again, services are ok, but customer service is in no way helpful. And if you get a new car cancel your membership right away because switching cars is near to impossible.
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October 2023 by Mai H.
Driving down the 76 freeway you can't miss this car wash. It's a really spacious, clean and nice car wash however it was kind of smelly? My husband and I couldn't figure out where the smell was coming from... but there is a pet store across the street so we're not sure if that's the cause. Anyway, I do appreciate the sun shade parking lot for when we are drying our cars and vacuuming.We went late Thursday morning and there was no lines. I received a free coupon for todays car wash through Facebook. Unfortunately I learned if you open the coupon it expires in 5 minutes so don't open your coupon beforehand. I opened the coupon while we were on the way to make sure it opens... so the employee told me there wasn't anything he could do to fix the coupon or honor it even though I didn't use it. He did offer us to buy a plan but we denied. Then he told me I could try texting a new promotion to get a free car wash and that worked, thank you! The car wash is ok, it gets the job done but don't expect it to be squeaky clean. You still need to put in work rubbing while drying your car.