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May 2023 by Brit B.
GOING OUT OF BUISNESS? I took my 2013 Ford Fusion to Ruffners Transmission on 03/08/2021 for a diagnoses after a lovely, reassuring conversation with claimed owner Adrian V Soto (Soto Enterprises DBA Ruffners Transmission Company) and although the transaction was far from seamless and I was mislead regarding the timeframe multiple times, we ended the transaction 03/22/2022 on a good note. I called several days later with concern of an issue, the vehicle drove a little rough and a bit shaky, I was told that it was an engine rebuild so it's not going to RUN perfectly smoothly. Adrian: "it should adjust to your driving" Diagnoses Fee: $135 Transmission Rebuild: $4,015.12 Programming Fee: $236.16 Total: $4,386.16 On 12/19/2022 we took the vehicle in again from a leak, we were told the Transmission Seal and Axle Shift need work. I let my husband handle the transaction however being that the repair was likely cased caused by the transmission and shouldn't the seal have been replaced during rebuild I did not agree to the charges! I don't know much about cars! We paid $564.20 So far, for a total $4,815.48 that Soto Enterprise DBA Runffner Transmission has charge to maintenance my vehicle to refuses to honor the warranty provided stating: "I am in $200K plus debt why should I care about your issue" "Im closing down anyway" "I was going to help you out but im not anymore" My frustration was warranted based on the situation that Ruffners put me in both financially and emotionally!
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May 2023 by Christy Cole
Great work and quick reliable service!
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April 2023 by Echelon Tahir
Thank you Adrian for taking care of me with my transmission issues. You convinced my insurance company to cover the full cost of the repairs and you got the job done in less than a week.
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November 2022 by Betty C.
I needed a transmission flush, and stopped in after work one night just before closing. the owner wanted to test drive my car first, and took off like a bat outta hell down the street and around the corner, returning a few minutes later to convince me that my transmission was shot, drums blown and needed to be replaced. He quoted me $6k and six weeks lead time for a refurbished transmission. I went to AAMCO the next day and the nice man flushed out my transmission for $120 saying its good as new, and it is. wow Ruffner, that's pretty evil of you to try to dupe me for $6k and lie about my drums being blown. you need to be honest if you don't know what you're talking about. I dress nicely and I'm kind, but I knew you were full of it and wish I'd never even let you touch my car.
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November 2022 by shania gunter
I’m very happy to recommend this company if you’re having car problems. The manager Adrian was very professional and very helpful when it comes to helping with my car. Can’t express how grateful and welcomed I felt using his services and being in his establishment. 10/10 would definitely recommend.Services: Brakes
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November 2022 by Yvette
Finding an honest auto shop is hard to come by, but these guys are probably one of the most honest you can find. I come here because I trust them with my car.I come here for regular service maintenance as well as installing custom parts so I know these men are knowledgable on many aspects of a vehicle. I will continue to bring all my vehicles here and refer every one I know here.Services: Body & Trim
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November 2022 by Paul Fallas
Highly recommend this place from transmission problems to engine problems they do it all!!! Came here because my transmission was acting bad and the mechanic told me that I needed replaced and repair cost is fair price and with great results. My car runs amazing now and the staff are amazing they will take care of any questions you have!!! 100/10 recommendedService: Transmission repair
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November 2022 by maria ochoa
Went to get an oil change friendly service quick and easy ! 10/10 recommendService: Oil change
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October 2022 by Allen H
I highly recommend Ruffner transmission. I’m from out of state. My transmission in my 1-ton 4x4 Dodge dually truck went out. Adrian and his team installed a remanufactured transmission that they had built. They had to make a few adjustments so it would work with my setup. They worked late, answered my texts and phone calls and went above and beyond to get me back on the road. I couldn’t be happier. Adrian is very knowledgeable and skillful. I wish this place was closer to me back home! Highly recommend them!Service: Transmission
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May 2022 by Mike W.
I've been saving making this review because I wanted to be sure everything was squared away with my truck before reviewing this business. I found Adrian through offerup when looking for a new transmission for my truck, he let me know that they had units available and had the ability to build the trans depending on my power goals. I wanted a stock rebuild just to get the truck going again. I towed my truck to the shop and within about a week it was all squared away, it felt brand new and I had no complaints for about 1000 miles. Unfortunately the truck suddenly wouldn't go into reverse, a freak accident cause a piece to break inside the trans (this was not their fault) I hit up Adrian to let him know my issue and he immediately got me into the shop despite them being fully booked. I received my truck again today and it feels like a brand new truck again. I normally don't take any of my vehicles to shops because I work on my cars myself, I have been for almost 10+ years. But due to my current living situation I don't have any place to do big jobs like a trans swap. From one mechanic to the general public, I trust Adrian and his workers to get the job done! Highly recommend this place.
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April 2022 by James Romberg
So far Trans works but I had to trailer my truck back home to resolve a vibration full of excuses when the issue arose and was terrible at keeping me updated.. not thorough didn't do all he had promised...all of this was very disappointing as he came highly recommended drove over a 120 miles to have him do the initial work my truck, went twice on a trailer 2nd time due to mechanical error and left on a trailer
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March 2022 by Ricky Bugos
I just moved to Oceanside and I needed to get my car looked at so I had been passing this place for a couple of days, and I knew that would be the place where I could get my struts replaced. I went in there and told Adrian what was goin on, and his shop got to work on it the next day. He called me that day, and told me there was more problems than just the struts, so it took me a while to say yes, but I trusted him and my car is in the best of shape it’s been. I just appreciate how thoughtful he was to help me and boost my confidence on driving places around here, so I wouldn’t bring my car anywhere else but here.
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September 2021 by John Green
I unfortunately had to spend a tidy sum to have my 1976 Scout's transmission rebuilt. Adrian and his team did an outstanding job with regular updates on the progress to include pictures. Professional organization that is highly recommended.Service: Transmission repair
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July 2021 by Teresa Ellis
I stopped by with an emergency steering problem. In addition to solving that problem, Adrian helped me prioritize some long overdue maintenance issues. I was very satisfied with the courteous and professional service.
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June 2021 by Chandice Brown
I would 10/10 recommend this shop to everyone! Adrian went above and beyond for us! Came in needing a new transmission and not only did he provide excellent customer service, he provided us with information about financing. We brought our truck to him on Friday and by Saturday morning he let us know it was ready to come pick up! I will be returning for all future needs!Service: Transmission repair
