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November 2023 by Robin Doyle
Great shop fast an excellent service.
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August 2023 by D Barn
Great service and support! The staff's experience/skill has been instrumental with quickly fitting my bicycle to me.
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July 2023 by Bryan G.
I needed a derailer adjustment and went ahead and had a basic tune up for a 1 year old Canyon bike. Robert quoted me a very reasonable price and had the job completed by the end of the day. The work included a clean and shine along with a proper explanation of gear shifting and "trimming" the front derailer. I appreciated the friendly, professional and quality work performed at Playtri. I highly recommend this cycle shop.
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June 2023 by Bridget
Great local spot. The staff helped me pick out a triathlon suit. Knowledgeable and kind. Their dog Roxy was also so sweet!
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April 2023 by Castlerock
The guys that work there are great. They fitted me for a bike rental for an IronMan and were super helpful. Gave great advice. I highly recommend them.
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March 2023 by Alptekin Bicer
We bought Cervelo S5 56cm $13,399 + tax day from Playtri and day 1 defective bike we took it to their shop because there were multiple noises coming had to make 2 hour round trip to Oceanside for them to fix it but no result. Because of multiple noises coming from both front and rear of the bike we were dissapointed and left the bike in their shop. Its been sitting there almost 6 weeks and they are completely unreachable and left us helpless.
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January 2023 by Alptekin B.
I bought Cervelo S5 56cm $13,399 + tax day 1 defective spent 2 entire days to allow them fix it but no result. I left the bike in their shop yesterday. Today Monday 1:49pm PST Noone has reached out to me yet regarding the issue. Beaware they will tell you nothing is wrong with the bike its just how it normally works until you insist and give a sign of returning it. I bought it only 2 months ago and I live in Irvine its extremely inconvinient to drive and spend hours eventually they will say they won't refund me. I will continue defending my rights. I will go to BBB and eventually have my attorney file lawsuit againts them and get my damages refunded. I will continue give more details later once I have more time during following days.
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December 2022 by oscar gray
These people really understand their customers! They are willing to go out of their way to help triathletes have the equipment they need when they need it! Really impressed with the store team’s response to my prerace broken bicycle crisis- used their expertise to solve my problem and find a replacement that worked for me to get to the start line prepared for my race.
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December 2022 by Raoul Rodriguez
I don’t know how these guys don’t have more reviews! Came into town for the Oceanside 70.3 and Robert was able to help me out with some new carbon wheels that I needed new brake pads for.Would definitely go back. Would recommend for any road cyclists / triathletes
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December 2022 by Taras B
Small shop with a decent selection of quality bikes, both casual and road ones. Rented a brand new 2.5k road bike for $105/day. Staff were nice and knowledgeable.
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December 2022 by Nathan Wei
Thanks for the help Robert!
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November 2022 by Camilo m.
Robert is a very informative and helpful man. Stopped by for a quick minute, and he helped me with my bike. Highly recommend and will definitely be back.
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October 2022 by Keirstin S.
After many years of bike accidents causing serious injuries I quit completely ( even spinning). Recently, after healing I decided I wanted to ride again but outside in nature for fun and enjoyment . I was looking for a comfortable, leisure old school bike. I found it online and called Playtri to see if they could put it together. Turns out they carried the bike. Robert is very friendly and texted me very quickly to let me know it was ready. He suggested additional items to carry in case of flats ect and now I love my bike. Great customer service and my bike rides wonderfully. Thank you for getting me back in the game. I am enjoying riding outside again for the first time in years. Playtri is a Hidden gem. Check them out. It seems like a family type business with all different types of long term costumers.
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April 2022 by Todd B.
Great selection and service... this bike shop is a hidden gem and much more than just a tri-shop.
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March 2022 by Deb M.
I wish I'd come here sooner to get my bike tuned up because I missed out on some great learning opportunities. Honestly I was intimidated about being in over my head and annoying since I'm basically the greenest rider you've ever met and in the 11h hour trying to get help. Luckily my husband needed to rent a wetsuit and my gears and derailer were still giving me grief, so I called to inquire and they said it was okay to bring my bike in. I can't say enough good things about Robert- he was so helpful and patient and took a lot of time helping me understand what was going on, making adjustments and helping me though my issues. He could have treated me like a nuisance but he was so so kind- helped me not feel like such a numnut bc he actually took the bike out and could see the malfunctions I was struggling with. The icing on the cake was that he showed me how to change a flat and how to use the tools I had. If I live through this race I will be a customer for life.
