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May 2024 by Chris on Boards
Great service. I had a problem with my chain and was helped directly. Many thanks!!!
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February 2024 by Jonathan Grayson
Best LBS in North County. Great customer service. They are always happy to offer honest assessment of service/upgrade needs. They have been servicing my Lynskey road bike and Ritchey MTB for a few years now and always do a great job. Good people (and dogs!) all around.
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February 2024 by Scott Hirth
Robert and all at Playtri have been most helpful on my visits
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November 2023 by Robin Doyle
Great shop fast an excellent service.
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August 2023 by D Barn
Great service and support! The staff's experience/skill has been instrumental with quickly fitting my bicycle to me.
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July 2023 by Bryan G.
I needed a derailer adjustment and went ahead and had a basic tune up for a 1 year old Canyon bike. Robert quoted me a very reasonable price and had the job completed by the end of the day. The work included a clean and shine along with a proper explanation of gear shifting and "trimming" the front derailer. I appreciated the friendly, professional and quality work performed at Playtri. I highly recommend this cycle shop.
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June 2023 by Bridget
Great local spot. The staff helped me pick out a triathlon suit. Knowledgeable and kind. Their dog Roxy was also so sweet!
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April 2023 by Castlerock
The guys that work there are great. They fitted me for a bike rental for an IronMan and were super helpful. Gave great advice. I highly recommend them.
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March 2023 by Alptekin Bicer
We bought Cervelo S5 56cm $13,399 + tax day from Playtri and day 1 defective bike we took it to their shop because there were multiple noises coming had to make 2 hour round trip to Oceanside for them to fix it but no result. Because of multiple noises coming from both front and rear of the bike we were dissapointed and left the bike in their shop. Its been sitting there almost 6 weeks and they are completely unreachable and left us helpless.
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January 2023 by Alptekin B.
I bought Cervelo S5 56cm $13,399 + tax day 1 defective spent 2 entire days to allow them fix it but no result. I left the bike in their shop yesterday. Today Monday 1:49pm PST Noone has reached out to me yet regarding the issue. Beaware they will tell you nothing is wrong with the bike its just how it normally works until you insist and give a sign of returning it. I bought it only 2 months ago and I live in Irvine its extremely inconvinient to drive and spend hours eventually they will say they won't refund me. I will continue defending my rights. I will go to BBB and eventually have my attorney file lawsuit againts them and get my damages refunded. I will continue give more details later once I have more time during following days.
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December 2022 by oscar gray
These people really understand their customers! They are willing to go out of their way to help triathletes have the equipment they need when they need it! Really impressed with the store team’s response to my prerace broken bicycle crisis- used their expertise to solve my problem and find a replacement that worked for me to get to the start line prepared for my race.
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December 2022 by Raoul Rodriguez
I don’t know how these guys don’t have more reviews! Came into town for the Oceanside 70.3 and Robert was able to help me out with some new carbon wheels that I needed new brake pads for.Would definitely go back. Would recommend for any road cyclists / triathletes
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December 2022 by Taras B
Small shop with a decent selection of quality bikes, both casual and road ones. Rented a brand new 2.5k road bike for $105/day. Staff were nice and knowledgeable.
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December 2022 by Nathan Wei
Thanks for the help Robert!
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November 2022 by Camilo m.
Robert is a very informative and helpful man. Stopped by for a quick minute, and he helped me with my bike. Highly recommend and will definitely be back.
