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February 2024 by Tim Escher
Nice place, good selection, lots of parking spaces.
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January 2024 by Jessica Z.
I took my frenchie Meatball today for a grooming and Ella was able to squeeze my appointment in last minute. He came back smelling so clean, she was a doll very sweet. Thanks again ;) blessings
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January 2024 by sweetwaterspice
You can find a great selection of food and necessities for your pets! Friendly staff!
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December 2023 by Kallin Iwasaki
Terrible service! A one of the managers Kristen is one of the rudest individuals that I have ever dealt with. She singlehandedly makes this store terrible and I will be taking my business elsewhere.
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November 2023 by Chelsea Brewer
Kirsten was my groomer and my dogs have never been groomed better! I will definitely be going back regularly!!
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November 2023 by Laura Madamba
Organized, easy to find things, staff is helpful and nice, great basic wash and dry grooming experiences on my short hair dogs
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September 2023 by Susan K.
I'm giving 5 stars because Jamie did an excellent job grooming my dog. Evelyn who has been grooming my dogs moved but recommended Shelby because she trained her. I trusted that when I booked the appointment with Shelby (Evelyn booked the appointment) that I would get her. For whatever reason this did not happen and they weren't busy. This is not the first time I didn't get who I booked an appointment with. I will say that Jamie was amazing from the time I walked through the door, my dog was very well taken care of and I couldn't be more pleased! I can only hope that when I book the next appointment and ask for Jamie that I get her!
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August 2023 by Nancy F.
PetSmart was my go to grooming salon. I was a customer for a few years. However after the CO-Vid shut down it took me forever to get an appt. Then they canceled a couple of times with short notice. Now I go to PetCo. They do a good job & are reliable.
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August 2023 by Terrie Kinney
I truly think the Petsmart on Marron Road oceanside Ca has the nicest staff of people.Ive been going there a long time. I give them all a "10"
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July 2023 by Anthony DeBlase (Tony Hollywood)
Something I just found out to the best of business like manor this is something the lady manager lacks surely . I made a purchase of packets for my cat yesterday and my cat didn't agree with it so I brought the 4 of 5 gravies back with the receipt . I forgot to mention I the packets were priced wrong so the girl the day of purchase charged me the way it should have been priced 10c less on 3 packs .. it was but it wasnt on the receipt that way . So the manager didn't want to refund me in cash and hassled me over a 3$ refund ... Real petty bull . The atmosphere would be a lot nicer if they got rid of the old and hired the new....That's my professional advice.!
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July 2023 by Deborah H.
I wanted to write this review to share my experience. Rosemary is a woman that is usually there when I go to check out. Rosemary is efficient, knows her product! The store is large and the isles can be overwhelming. Rosemary has always guided me to where my products is located! I have often asked her opinion & guidance on how to use/apply my purchase..and this last time suggested I watch a youtube to further instruct me. Having a "seasoned" person being the 1st person I come in contact with has led me to revisiting this store over any other pet store in the area.
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June 2023 by Mari R.
Worst place to visit. I went to get gold fish but employee recommended to get more expensive fish and she was pretty helpful and knowledgeable. The fish I bought didn't even make it home so went back to get another one/replacement fish. This employee didn't let me get a fish. She keep saying I can't get any fish since my fish tank is too small. She even said since we are closing in few I have to know which fish to get. My kid was so disappointed that she couldn't get a fish. What kind of store won't sell their items. Don't ever go there if you want to spend money.
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June 2023 by Elisa M.
For the last two appointments, we have received a phone call, within 15 minutes of our appointment time, that our groomer called in sick and they have to cancel and reschedule. The first time we were sitting in the parking lot and we told them we are not canceling. They took the dog in but I don't think they did a good job at all. The second time we were at home so we changed our appointment time. I'm sorry to say but this is very bad business. If this happens again, we will be searching for a replacement groomer.
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June 2023 by Ebbi J.
Horrible experience at this pet smart. It is close to our new home so I thought we'd try them. I have given them two chances. First a guy can't remember his name butchered my dogs haircut, I had never seen it so bad then tried a different groomer named Shelby and not only did my dog look as bad as the first time but also had the worst shakes and anxiety when I picked her up. Then Shelby tells me my dog needs anxiety meds. She's three years old has been groomed every 6-8 weeks since she was about a year old and we have never had any issues before coming to this PetSmart. I would not recommend for grooming at all. It's close to home so I will patron for supplies only.
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May 2023 by Suzanne S.
While I appreciate that PetCo sells JustFoodForDogs, a food that turned my dog's health around, they convinced me to purchase a "plan" that would give me coupons to help with the cost of the food. First, read the fine print before you sign up. You must pay about $20/month for this plan and you must do it for a year. And Second, you cannot cancel even if your pet dies and you have no further use for anything in the store. Don't go for the plan. Otherwise, the store is a good choice.