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March 2024 by Samantha A.
Came in to get my brakes checked because of the weird noises they were making and I'm so glad I chose this Pep Boys! As someone who doesn't know much about cars it's always a bit intimidating/worrisome taking my car in places because I never know if they're being honest and transparent. Justin at the front was so so friendly! I didn't get the mechanic's name who worked on my car but he was also extremely nice and personable. For sure will be coming back here for any future needs
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February 2024 by Carl J.
I'm very happy with the service I got from these guys very friendly and personable. I was actually late for my appointment and they still got me in and finished very quickly. I will be going here rather than any other shop from now on, all my tires and brake work And minor repairs will be done here. I would suggest this Pep Boys to any of my friends or family. I got my brakes and rotors front and back done for a great price!! Thanks guys!!!
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February 2024 by Abcdef 1.
I had the front and rear differential fluid change. Then I gotta greet deal compared to the dealer and service was excellent and they did it within 1 hour. I was very impressed I strongly recommend this pep boy's location
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January 2024 by M Pro
I'm very grateful for my experience at this store after having a horrible issue at the other local pep boys. Jose, Angel and Justin all demonstrated patience and high ethical standards. It is very intimidating as a woman to walk into an auto body shop but I fully trust this group. I highly recommend this store over the other Oceanside store.
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December 2023 by Katrina Cannon
This is my go to shop for everything. I’ve always had great customer service. They explain everything to me so I can understand what I’m paying for. Quick service also. I will always return here.
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December 2023 by Anna Garcia
I had two tires replaced today by Pep Boys. The guys there were so nice and very professional
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November 2023 by Sergio J.
Awesome service, management is great. Very helpful. I had a very stressful time with management at a different location with my tires. Unfortunately had to cancel my order with the other people after a week of waiting. Came to this location (mission ave) and my lord, it was the best decision I could've made. They got me all situated and even got a better price. Thank you guys once again!!!
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November 2023 by Carrie W.
As a strong, independent woman, I try to solve problems on my own, but this time I needed the assistance of someone stronger and more knowledgeable than I. Justin at Pep Boys asked me the right questions was able to solve my issue.
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October 2023 by Tamara McGuire
I took my car into pep boys on mission Ave in Oceanside and was helped by Jose who I must say was a very professional nice and great person to have to deal with.I would recommend going to this pep boys to anyone who needs to have their car service.He was very kind and thorough.
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October 2023 by Sal Barrientes
Excellent and fast auto service. I was impressed by their great customer service.
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August 2023 by Kristin Sartore
Scheduled an appointment online for 12:30pm and car was not looked at until after 3pm. I had to call several times for updates. The car was to be ready by 6-6:30pm and it was not ready until 8pm and they could not reset the sensor. They told me to take it to another location and that they would be able to view the work on their system, but this was not factual.
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August 2023 by Leigh Throckmorton
These folks are totally service oriented and forthright regarding realistic time frame and prognosis. Jose especially was really great.
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July 2023 by Grant Baker
We came to Pep Boys when our rental car developed a low tire pressure. They worked with the rental agency to get it fixed and put new tires on there. They were friendly and kind. While we would have preferred not to have car trouble, I’m so glad that Pep Boys was here to help.
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July 2023 by Tiana Montgomery
I’m unsure if I’m spelling her name correctly, but Lina (the store manager) and Jose (the technician) were AMAZING!!! I come here all the time, my fav PepBoys in SoCal!!! but this time in particular, they really helped me get back on the road safely. They both went above and beyond for me! I can never thank them enough. They are always busy here, and I always leave them my car with them for the whole day, as I know they do their best - but why not have one customer that isn’t rushing you? Anyways, although they are always busy and under pressure, they never treat me any different. They’re always nice and if they get interrupted, they always apologize and excuse themselves. 100 out of 100 customer service score!!!! I love them!!!
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July 2023 by Suzanna Atkinson
Laina and Another Employee were very welcoming, helped me out, and gave me knowledge. I appreciate their attitude towards customers and was an overall easy and enjoyable transaction.
