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October 2024 by Brian and Donna Reihs
My laptop stopped working on a SUNDAY afternoon, and I was in DIRE need of it for my work. I thought it was a power cord issue, or it was just too old & tired to work anymore. (It is over 10yrs old). Andrew took a look at it and immediately had several ideas of what it could be. He got right to it and was able to fix my issue quickly. He was also nice enough to explain the workings of my laptop and we discussed some of my options going forward if I ran into this issue again. Andrew was so knowledgeable and polite. He took the time to explain things and didn't make me feel dumb. I HIGHLY RECOMMEND the PC Repair Center for your PC, Laptop, iPad, phone, tablet issues.
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October 2024 by Jared Bender
These guys are life savers! My family thought we lost all our family photos from 2009 to 2017 due to the family computer going bust and our backup on Carbonite getting deleted. In a 10 minute phone call they gave us ideas on how we could solve the problem at home and offered to do it for us in store. We took their advice and got all our photos back! Hooray! I will definitely be coming back for all our future computer problems.
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September 2024 by Ezekiel S
Completely bricked the old motherboard due to power outage while attempting to install a bios update for a new CPU. Took it in on a Thursday, and had it all done, (including new parts delivered), by Monday afternoon. The crew was professional and worked hard to make the old PC from storage clean and work well again. Even with a small up-charge, (if you’d rather them order the parts for you), they aren’t out to gouge your wallet. They’re most definitely out to have returning customers. Be it a ratty old pc, or fancy custom build, they’ve proven to put 100% effort into it.
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September 2024 by Justin Coelho
These guys are amazing! I took my laptop in for charging issues. Two other local shops wouldn't even touch it because they said it was "to hard to repair"... These guys had no issue taking it apart, ordering the part needed, and had it fixed in a couple hours after the part arrived along with keeping me updated every step of the way. Highly recommend.
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August 2024 by Austin Murdock
Randy and the crew at PC repair center understood what was wrong with my machine and fixed it quickly, at a great price. 10/10 recommend, I'll only be using PC repair center moving forward.
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July 2024 by Jack Moshi
I brought in my pc because it kept crashing. The guys here were super helpful and knowledgeable they let me know that they just needed to reset the hardware. They were not pushy on anything at all! They recommended a new fan for my pc because mine was not cooling my pc enough and they replaced it labor free!!! They went above and beyond to get it done in a timely matter and very affordable rate! I tested my computer when I got home and it is sooo much better, I did not realize I was not getting the full potential of the pc before! Now I know exactly who to recommended for all electronic related issues. Thanks again guys!
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July 2024 by mitch buelow
These guys were amazing. They were able figure out what was wrong with my computer and fixed it even after other repair shops weren't able to. Their turn around time was extremely fast and blew my expectations out of the water. I will definitely be returning here again for all of my computer needs.
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June 2024 by Jim Rose
Service is great. They are fast, knowledgeable and their work is great. I take all my computer repairs to them.
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June 2024 by Kathy Indermill
I've been taking my tech needs to PC Repair Center for several years now. Each time they have assisted me with whatever problem I had at the time. The most recent was recovering data from an external hard drive that died. Not only did they resurrect the data, but they recommended a new 2T drive that has the smallest footprint I've ever seen, other than a phone chip. And, best of all, they can dumb down the Geek-speak so I can easily understand what they're telling me. I highly recommend this business!!!
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June 2024 by Google Account
I called them about my desktop problem. They were willing to head out the problem I we the phone, give me a probable solution, and estimate of time to repair.
They quickly repaired my desktop computer and I found the price to be great. I enjoyed my interaction with them.
Businesses are generally becoming less customer satisfaction focused, and have more of a “doing you a favor” vibe, but these guys are what a business should be. Excellent.
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May 2024 by Lloyd Biggs
I had a really great experience with PC Repair Center. Declan was the gent I worked with. Had a bad keyboard and an expiring battery whose aged "bubbling" (didn't even though that was a thing with Lithium batteries) was causing problems on the trackpad. They diagnosed the issue, ordered the parts and then fixed it. Everything works great.
I'll give them repeat business in the future.
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March 2024 by Alex Katerinos
Accurate diagnosis but they wanted to charge me $75 to turn off the touch screen on my laptop, which I did myself in 3 minutes...
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January 2024 by Bianca Beres
Amazing place! Thank you so much to Randy and the guy who greeted me at the store (sorry I don't know your name but your service was great too!) Randy was amazing about giving me calls and updates about my PC as he worked on it. Not only was he incredibly nice and informative through the process, he was also very straight with me about what could be done and answered all of my extra questions. The price for repairs is more than fair, no overcharging or fees that don't make sense. They were so quick about getting it done, faster than I would have assumed, it was done same day. As a woman, sometimes you worry about situations in repair places where you might be treated differently but everyone here was really incredible and any time I need anything done, I will definitely be going back and recommending this place to everyone else.
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January 2024 by Andrew H.
TLDR: Because of a deadline, the overall problem was fixed but other issues arose. Despite this, they deserve your business because given enough time they will go over and beyond to make sure your items are fixed and you have a great experience. 5/5 would go back for any electronic repairs! Back Story (if you want to know): I've owned my gaming laptop (MSI) for about 7-8 years. Of course, with any piece of technology and some good ol' wear-and-tear from consist use and deployments, it finally decided to break down, physically. The frame hinge on the left of the screen completely came undone and tore a piece of the computer screen frame off with it. I was in town for just a week visiting family before having to leave the state and decided to try to get it fixed within this time. Normally, I would've waited but I was pressed on time since there weren't any potential options to get it fixed where I was headed. After scanning reviews of local PC repairs in the area through Yelp, I came across this one. I ended up calling and spoke with Andrew and informed him of the issue. I asked if this was something that could be fixed and he said that they could but the issue would be getting the part in the amount of time. As all things transactional, I then asked him how much would everything cost and this is where my trust in this shop really escalated. Andrew mentioned that the part and the repair would cost over $380. That's a lot of money, in my opinion, for a repair job on an older model computer, but with the time constraint I figured it's well deserved if they could pull this off. However, he goes on to say that if they aren't able to get the part in, they'd wave the typical inspection fee since they weren't able to help. He could have easily withheld that information and just took the money like I'd assume most business do in these situations, but he didn't. What's more is that he didn't leave me guessing if they'd be able to fix it. He was confident in his ability as a professional to get the job done as long as he had the parts to do so. From the drop off date, I would call daily to check in to see the status of my laptop. This may have been overkill on my part but nevertheless everyone that picked up the phone as I called was patient with me and never made me feel like I was acting irrational for the continued check ins. By the middle of the week, there was still no word yet on the arrival of the part and Andrew (super cool for even suggesting this) told me they could ship the laptop to me in the event it didn't arrive on time. I decided to roll the dice on it getting there before I left. Finally, on the day prior to me leaving the state, they got the part in to fix the laptop. I was overjoyed, to say the least. This is where the hardship started to form. ** Before continuing, I want to add that these issues are more than likely due to the constraint of time and the expedient nature of the request that ultimately affected the outcome of this job. ** Once I got there to pick up the laptop, I saw Andrew working on it, still disassembled. Apparently, the part took longer than expected to install because of issues disassembling the bottom of the laptop along with other minor nuisances. I told Andrew it was no problem and told him to give me a call once it was finished. Again, don't want it to get twisted on how incredible of a guy Andrew is because he stayed open nearly 45 minutes past closing time just to finish it all. He called me letting me know I could pick up the laptop, I happily drove over to pay to for the amazing service, and went on my way thinking everything was copacetic. Unfortunately, although the frame was fixed, there were now new issues that turned the laptop to becoming almost entirely useless. Before the fix, the WiFi wiring was frayed and sticking out of the opening the broken hinge made. Despite the aesthetics, it still functioned. However, after getting the laptop back the WiFi no longer works unless directly next to the router
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January 2024 by jerry h.
Had taken computer in originally to do some upgrades such as new larger HD. All seemed well for a month or so... Brought it back and had additional issues. Fixed, but only for a short time and back to the shop. Just picked it up today 1-23. Had an additional USB card installed but issue was no email access or windows applications. Told system was corrupt and needed to reinstall OS. Ok.. Got home and started having issues right away. Contacted Cox who is my ISP and spent over 1 hours with their level 2 techs and could not figure out why I can't get my email. numerous programs were missing such as Wor, Excell, Photoshop and the list goes on. Chaps my rear end I had to keep bringing it back and still does not work correctly. I'm done with them.
