-
February 2024 by Brigette S.
Closed 1 of 2 ATM at Oceanside location and second one NOT working. Sometimes I get the feeling they really do not want my business. Less services, less competitive rates, tough to get through if you need help. You really need a lot of patience with this institution.
-
August 2023 by anthony melendez
I opened an account with Frontwave and I'm so happy I did. I have received great service thus far and want to shout out Shantel for the excellent service today. Thank you!!!
-
June 2023 by Kassandra H.
I've been trying so hard to refinance my car for a while and was luckily approved, thank u to Ms. Liberty, she was so helpful with everything, she helped me with the whole process, she got me approved for a credit card, she helped even me pay for my car registration that was due, she even helped me find a good insurance. I truly appreciate everything she did for me, I highly highly recommend her!!!
-
March 2023 by Trump “The Stumper” xOraham
Just use navy fed.
-
February 2023 by Mr. C.
If you ever have an issue where you need to speak with someone make sure you have over an hour to burn in hopes with speaking with someone, terrible response time!
-
December 2022 by Regina B.
This shout out is specifically sent regarding Stephanie, Assistant Manager, at the Frontwave Credit Union Vista Way aka Fire Mountain branch. She kept her Promise in order to help me. I needed immediate relief for the bank to rid me of several costs and fees already posted. Just Like she promised, Stephanie REVERSED a few, involving 3 transactions. That reversal totalled $60.00. When I called, she didn't delay. Happy Happy New Year, Stephanie.
-
November 2022 by Harry S.
I will never again purchase a car using a FrontWave Credit Union car loan again. In my opinion based on my experience my loan is being handled incompetently. I was issued monthly payment coupons. I actually made two coupon payments paying ahead of schedule in August making a September 27 payment On August 8 and a October 27 payment on August 20. Low and behold on November 4 I receive a late payment notice that my October 27 payment was passed due when in fact I paid it over two months early using their scheduled coupon. They have no excuse whatsoever for missing my early payment. I am very upset because I have perfect credit of 820. I will avoid this loan institution in the future. In addition I cannot recommend this lender to anyone based on how they are currently managing my car loan. Harry S.
-
September 2022 by Jack J.
Went into this credit union to open account, my experience was absolutely horrible. No personal service whatsoever. I called to complain left message on voice mail to call me back about my experience. Knowone ever call me back. Stay away from this place.
-
July 2022 by Bina K.
So far, I am really liking this credit union's vibe and financial support. The atmosphere and customer service is no less than great.
-
April 2022 by Toby K.
Elizabeth Meyers R9CKS!!! I'm starting a new business and needed to get some startup cash. She stuck with me for an hour and a 1/2 and helped me get signed up for a home equity line of credit, as well as a cash advance on a credit card. She knew her stuff and helped me get my business dreams back on track!
-
February 2022 by Maria Y.
Ive talked to numerous associates including and supervisors regarding their automated system not working and they've never fixed itUpdate:Called Kate who was more confused than helpful. She said she would call me back regarding the automated system not working and then never did
-
January 2022 by Elizabeth P.
The facility itself is very nice. It's clean and you can tell they recently redid it. I worked with Liberty to get my car refinanced. She was super helpful! She had so much knowledge about EVERYTHING - auto loan rates, how different things affect your credit, etc. The entire transaction didn't feel like a transaction at all. It was highly personalized. I never once felt rushed or pressured during the process. Liberty is truly making financial dreams come true
-
January 2022 by Christian A.
Since closing my other accounts from another bank Liberty has been one of the great team members helping me but really stood out above the rest. She is exactly what people mean when they say they want a personalized experience, to feel like more than a paycheck to someone. This type of work NEEDS recognition. If you need banking or financial help, I would highly recommend going to see Liberty. She's there to help. Thank you to the team, Michael, Liberty and Madison.
-
November 2021 by Lanita McClure
Awesome ? customer service, super helpful and I know my money ? is safe and secure, as a matter of fact my twins and my mother referred me.
-
November 2021 by Lawrence Wise
I'm so full of excitement and indebtedness for a tremendous outcome by MR ARNOLD CLARK , If I was told I will ever meet a Forex/Binary trader as legit, genuine and so hand-working like CLARK, I will probably not believe due to the evil adventure I encountered trying to Trade and was defrauded but was recommended to CLARK, I won't lie folks my middle name turned to anxiety and didn't want to lose more funds, this time I choose to invest little with $500 and in just a week CLARK assisted me to earn $6,900, so I kept on investing continuously. Today I'm financially successful. contact MR ARNOLD CLARK now on,