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June 2024 by Cameron Chase
Bought a brake light and some new windshield wipers and one of the employees Ethan asked if I’d like help installing them. I said yes so Ethan took time to help me install them properly. I appreciated the help and great customer service. Thank you Ethan.
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March 2024 by Echelon Tahir
Hey Sho, your coworkers are idiots. No seriously, I know you’re not a manager yet, but do me a favor and teach them proper customer service skills. Either they’re stupid or they do not care at all, which is sad. I’m going to start shopping at Autozone until you pick up Manager and fire them all. You honestly deserve better coworkers, brother.
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February 2024 by Tom V.
I am writing this review in comparison to an AutoZone experience I recently had in O'side (I don't live in O'side) that was a long dragged out process (30+ minutes) to get a brake light for my DIL's vehicle. They did not have the old school book to flip through to direct you to the bulb(s) you needed and I had to go to the counter for assistance. This day I went to this O'Reilly's to obtain a headlight bulb for my wife's vehicle after she showed up (driving solo) to my son and DIL's house, where I had already been, with the one eyed bandit Hyundai. What a difference in customer service from AutoZone! I had just arrived at the aisle where the bulbs are kept and was about to look in the old school book when an employee approached and asked if I needed any help. I told him what I was about to do and he said he could do it quicker at the counter. I reluctantly, after the recent AZ experience, agreed. Within 2 minutes he knew what bulb I needed, walked me back to the bulb display and handed me the bulb. I was in and out of O'Reilly's in less than 5 minutes! I wish I had obtained the employee's name to give him a shout out here, but I failed.
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February 2024 by Jennifer Passailaigue
Helped check an engine light code when Auto Zone wouldn't.Good customer service, specifically Ethan.
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November 2023 by Thea Green
They have a young man named Ethan who is so courteous and helpful. They're prices are better than most auto part stores.
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November 2023 by Evie R.
I highly recommend this business today I went in for what I thought was my alternator and had it tested by Antonio I believe his name, but long story short it wasn't my alternator upon testing. It was actually my battery which was the first initial guess needless to say he did an excellent job testing the car and also replaced it in the spot! I drove away really happy because I had just been late for work and had a bad morning. Thank you O'Reilly for helping me with my car problem I will Highly Recommend to my friends and family and will not go to AutoZone anymore as they seem to not give me the right results even with their testing! Also, O'Reilly has a warrantee, which is really good and piece of mind. Happy Customer!
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October 2023 by B H
Terrible customer service.
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September 2023 by F'-N-G Boss
Everything in stocks for the repair I needed. Even got the guidance to make sure I was getting all the parts..at a great price.
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August 2023 by Marc
Excellent csThe young lady at the cash register was friendly and knowledgeable
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August 2023 by Christy Cole
I needed to get screws to put my license plate back on my car, and they helped me find the right size.
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July 2023 by Paty Ramirez
Great service! Roxroy and Noah were super kind and helpful. They went the extra mile to help us switch out our car battery. We truly appreciate them and their excellent customer service. :)
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July 2023 by Puddingstone
Everything car and helpful staff
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July 2023 by michele alzalde
Got help with everything i needed and more ?
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July 2023 by anselmo santiago
From there I find everything Excellent
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July 2023 by George Scott
Helpful. Good staff
