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March 2024 by Megan W.
I've actually never had such a bad experience seriously find some workers that have the balls to help their customer. We needed help changing a headlight and while yeah it's probably easy we needed help with it clearly. "Sorry we don't do that here" ok cool man up and help some girls out. Your customers help more than the employees. Walked in to auto zone with tears they didn't even question helping us! I'm not even one for bad reviews but wow
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February 2024 by Bisugael Georgees
This negative review is just for the business account manager GABRIEL who ignored me as a business owner.I tried to open a commercial account with O'reilly auto parts located in Ocean Blvd. The process took over what it should so i tried to contact Oreilly commercial manager GABRIEL to see what was the hold up, I called tree times and I went to the store three times left written notes, Never heard from him.I got my account with NAPA and Autozone with no hassle after I applied with Oreilly. I purchased oils, filters, coolant and other things around $3000, so enjoy ignoring people GABRIEL you made your store lose a customer. BTW I will submit a complaint regarding this situation.
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January 2024 by dav pat
super friendly staffvery good advicetools availablecheap parts price
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January 2024 by AJ L.
rude. brenden especially. won't ever go into an o'reilly. i'll stick with auto zone. i'll also inform nice people who sent me down there to never send any potential customers again
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January 2024 by Tom R
Check your receipts. The cashier told me my core refund will be back on my credit card. I never received it. After a week I checked the receipt it says cash refund.
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December 2023 by Neal Singh
This is to recognize the Outstanding Service I got from Kyle when I recently visited the Store in Oceanside. He was very Professional, Knowledgable and Courteous. My older Mercedes needed a new battery and not only he recommended the right battery but he also installed it. Great Job! I highly recommend this Store for its great location, friendly Staff and competitive Prices.
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November 2023 by Melanie
We've always had good experiences with customer service at this store, but tonight was exceptional. Marvin and Dorena were working on a Sunday evening and both were extremely helpful in dealing with a dead 12-volt battery issue in a hybrid car, from looking up where we could get a new battery if needed, (they didn't have the one we would in stock that we would need), to lending us tools we needed to remove the car battery for testing, to testing and charging the battery They were friendly and helpful the whole time, which is comforting on a Sunday evening facing such a problem and not knowing how serious the problem is.
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November 2023 by Al D
Fast customer care, and very friendly. They gauge the situation and suggest places to go based on the issue. If the DIY approach I was taking didn't work.
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November 2023 by Tanner Trondson
Came in to diagnose a check engine light. They were very kind and helpful. Thank you!
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October 2023 by Eric Rosenblum
Staff was friendly and saved me a huge hassle. I was getting a replacement oxygen sensor, and I chose a universal one. They explained to me that it probably wouldn't pass inspection, they grabbed the exact one I needed, and I don't have to worry about passing inspection.
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September 2023 by Zack Thompson
Rating: ⭐⭐⭐⭐⭐ (5/5 stars)I've been a loyal customer for several years now, and I can't say enough good things about them. Their vast selection of auto parts and accessories is impressive. Whether it's routine maintenance items or more specialized components, they always seem to have what I need in stock.What sets them apart is their knowledgeable and friendly staff. Whenever I have questions or need assistance, the employees here are always eager to help. They offer valuable advice and guidance, making it easier for me to choose the right parts for my vehicle.Prices are competitive, and they often have promotions or discounts, which is a nice bonus for any car enthusiast on a budget. The quality of their parts is consistently top-notch, and I've never encountered any issues with the products I've purchased.One thing I appreciate is their clean and well-organized store layout. It makes finding the right part a breeze, and I never have to spend unnecessary time searching through cluttered shelves.Another convenience is their online ordering system, which allows me to check stock availability and reserve parts before heading to the store. This has saved me a lot of time on numerous occasions.In summary, my go-to destination for auto parts and accessories. Their excellent customer service, competitive pricing, and high-quality products make them a reliable choice for any car owner. I highly recommend this store to fellow automotive enthusiasts.
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September 2023 by Ivan
Their new staff is very unhelpful and rude. Didn't seem like they were very interested in helping me with my questions.
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July 2023 by F7Aengineer
One person working the counter three people walking the store faking they busy horrible experience
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March 2023 by Mitch Fredricks
Found exactly what I was searching for with Max's help. He was knowledgeable and quite helpful. I drove past their other locations to make the purchase at his.Thank you, Max!
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February 2023 by Morgan Barto
store sign says they close at 10, we are here at 9 and they are indeed closed.