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February 2024 by Hallie Hayward
Truly awful service. Was told they couldn’t hear the problem in our tranny after test driving it around all over town, made us come to the shop to show them the issue. Charged us $150 for diagnostics. But when asked what they did to diagnose they refused to tell us. Took it to another tranny shop and had the MAJOR problems totally repaired in 4 days.
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February 2024 by Melissa Laurenson
Super nice guys…they spent more time than I’m sure they wanted to figuring out what was up with my VW. They came highly recommended and I’d go there again in a hot second.
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February 2024 by Tobey Johnson
Would not trust this mechanic. They charged me almost $3500 for transmission work that did not fix my vehicle's condition. Misdiagnosed the problem and refused to own it. Stuck me with the full bill and offered no help. Extremely poor experience
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January 2024 by James Grisolia
Expert and friendly! Fixed a problem that mystified my regular mechanics. Thanks so much!!
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January 2024 by Bianca D
Their staff completed a simple drain and fill on my transmission. Everyone was so kind and they serviced my car in a reasonable amount of time. I look forward to taking my car in for future automotive services.
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December 2023 by Runnin’ Rob
Professionalism, very timely and thorough with the work. Highly recommend this group for all future transmission work. Thank you Dart.
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December 2023 by Leslie Barden
I received an estimate for $5500 from another auto repair shop in Vista. West Automotive saved me more than $4000 by correctly testing, identifying the problem, and repairing my car. I appreciate the customer service, honesty and quality work provided by West Automotive. Visit them first - for all your repair needs.
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December 2023 by Ida Fine
Honest and personable! Great job explaining the repairs and the time line needed for the excellent work.
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December 2023 by Jay H.
Very professional, straight shooters.
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December 2023 by Carol Livingston
It was rough - had to replace my transmission and then my alternator - but the whole team was really nice to deal with and I feel like they did a good job despite me not wanting to spend so much on my car this week! I liked that they asked me to come back for follow up checks to make sure everything is working properly.
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December 2023 by cfuture2
Friendly staff! The 4L60e transmission replacement on a GM truck totaled +$8,500 which is extremely high by what I’m told. I suppose if money is not a concern for you, then they will be happy to do the work.
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December 2023 by Jared Nelson
Dart and team are very kind and communicative. They did our services in a timely manner. We would recommend this place to anyone!
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November 2023 by Andre Mack
They were pleasant, helpful and the service was great
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November 2023 by Gregor Eberhardt
Dart, Paul, and the rest of the team did an amazing job tracking down the transmission issue with my 1996 Ford F-250 and I couldn’t be happier with the results. HIGHLY RECOMMEND THESE GUYS!!!Service: Transmission
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November 2023 by Michael Barton
Great work. They got my car done in half the time they quoted me! The car runs great now!Service: Transmission