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February 2023 by Cats Meow
They are the best place to bank.It's right next door to T Mobiles big pink sign.
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February 2023 by Donal Yasukochi
Everytime I come in this bank there is always a issue I finally thought I made a breakthrough with the manager last month but today another big hassleI deal with other banks in my businessAnd personal but my incapacitated father has a acct here They have my name and paperwork on file so I can handle his affairs but they still refused to help me again today WORST PLACE TO BANK DONT COME HERE
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February 2023 by Ana N.
I've been with Mission for a long time time. I do like how easy it is to come in and get my stuff done. They don't offer coffee anymore but I'm assuming because of covid. Last time I came in, there were so many people in line and not enough tellers, only 2. You need to hire more people. Other than that, good bank.
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November 2022 by Marshall Spruill
Good location, food drive thru, fuel stop. Near OPD & library.
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May 2022 by Dorothy Palacios
Opened an account today and was assisted by Miss Cynthia Salas. She’s was most helpful answered all my questions professionally. I look forward to banking with Mission Federal Credit Union..
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April 2022 by Mike Witz
Been a member since 1984. Best bank i've dealt with ever.
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February 2022 by Annette G.
Honestly after this i will be looking for a different bank.. they reversed my Tax return because the check was named to myself and my husband and my husband is not on my account.. ok reasonable except that they accepted my tax return last year with the same name! Also allowed all the stimulus and child credits to go through, all named jointly.. So this year when i noticed the tax return being reversed, i called the customer service and the rep said that someone must have missed it last year and didnt flag the check.. so what i hear is, they pick and choose when they allow checks to be direct deposited. This wouldn't be an issue had i known this, but thanks to Mission federal and their inconsistent follow through of policies, i will be unable to pay my rental deposit on time, causing myself and my son to be homeless. I let the rep know this, is there anything they can do to help as i was counting on this money to be available to me, since they approved it once already.. the answer was no. And no help availabl. when i asked to file a grievance, the rep kindly informed me that she will file it but no one will call me back or do anything to rectify the issue.. truly i am very disappointed in the branch and now will consider moving to the bigger bank hopefully they have better customer service.
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January 2022 by New Wave Aerial
MFCU rocks.
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January 2022 by Jenn McInvaille
Went into the bank today and gave the teller my card Need to dispute a transaction and get some quarters out of my bank I had given her my card and had my mask on because it is required mask mandate And this is the second time I was asked to remove my mask when getting a transaction done at the bank I don’t feel that I need to remove my mask and this is happened twice now
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December 2021 by J&H M&H
Went to get quarters and even though I had my card she had me remove my mask when nobody else was asked to remove there mask..
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November 2021 by John B
Closed my account and sent to California state for them to take when caught over seas in pandemic horrible bank -
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September 2021 by Vanessa F.
There are 3 tellers behind the desk and two people sitting in cubicals. Two of the tellers are helping people and everyone one else is sitting around doing nothing. If there are people in line the other 3 people doing nothing should be helping those in line. Overall terrible service
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June 2021 by David Coop
What you can expect from Mission federal real estate department after they miss handled the terms of your loan, harass you with doc you sign emails and never send Any explanation why, then when you call to find out nobody knows and nobody ever called you back but you will get an email explaining how busy they are with other loans and have no time to call you back The best thing to do is go into the branch harass the branch manager so they call after That someone will call only to tell you what they can’t do for you, and how disappointed they are that no one ever called you back! my advice is.....do your Real estate business somewhere else
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May 2021 by Ibrahim G.
Went in to refinance my car, and I got Toni Rodriguez as my loan officer. She Made my application so simple and easy and was very nice and knowledgeable. Even got me to open a credit card while I was at it!! Got the best rate and helped me save some money on my car payments! Will definitely go to her when I have questions or looking to get another car.
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October 2020 by Sheena a
So Mission Federal Credit Union itself is great. But today I had the displeasure of working with Karina. Right from the start she acted like she didn’t want to help me & like she had an attitude. I’ve dealt with this branch a number of times and always had a pleasant experience. If this was my first time in the branch I’d never be back. She shouldn’t deal with clients.
