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November 2023 by Patty G
The experience I had with my Costly Repair was very impressive. I have recently moved back home and very unsure of finding a trust worthy and honest Mechanic. I can honestly say…I would recommend Lael’s to anyone. I will definitely go back and trust them… hands down to take car of my car…. Made my costly repair well worth the visit.
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November 2023 by Schahrzad Morgan The Treasure Within Coaching
Excellent service. I've been coming here since 2015. The same guys still work here, a testament to the management. They explain everything, are master technicians, use quality parts, and stand behind their work. Honest mechanics like this are pure gold.Service: Wheel alignment
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November 2023 by Bill Sanford
Found what appears to be a local gem! Walked by and asked about a smog test price for an old diesel truck. Got quote, then discounted that on card like a coupon. When I returned that day, even lower price! I'll be back!
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November 2023 by Sami Jo Martinez
Lael’s auto shop is by far the best around. I felt well taken care of throughout the entire process of having my vehicle at their facility. The staff went above and beyond to ensure they explained the ins and outs of how to navigate insurance and the best route to take. Go gimmicks or trouble, I’ll be choosing them for my own family and friends.Services: Transmission
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October 2023 by Andrea C.
Service from Brandon is always great! This shop truly takes care of its customers and performs the way every mechanic should! With respect, honesty, and hard work! I'm very impressed by this shop! And will never take my car anywhere else! Prices are good as well.
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September 2023 by Denise Riffel
I trust Lael's Auto to do a great job at an honest price! I've been there several times and very happy with the work and price! Don't go to your dealer. You'll pay 3x the price and set yourself up for trouble because they are ripping you off..to be candid. Lael's also hires vets! They're awesome
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August 2023 by Melanie H.
I have never written a review for auto service, but these guys deserve to be commended. Long story short I have a Subaru that had the check engine light come on, after some testing they told me I should take it to the dealership and have them run some diagnostics. ???What you say?? Well, the car is still covered under the PZEV warranty and the Subaru mechanical warranty. Instead of charging me a bunch of money (which they could have if they were not honest people) they saved my behind!!! To the tune of $8K!!!!!!!!!!!!! All covered. I have been coming here since 2016 and have always felt they have looked out for me and my vehicle. If you want repairs done right, for a fair price come see the folks at Lael's. I also want to say a special thank you to Bob who has always taken the time to explain the work and make recommendations, he is solid gold!
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August 2023 by Leanne Twigg
Well let me just tell you ..... I started looking for a new mechanic. Because my old mechanic used to overcharge me. My father worked for the bar association. Which is the bureau of automotive repair? So he taught me a few things.. I started off talking to Bob, who was wonderful. He explained everything that needed to be done or had to be done. He also explained how the vehicle could be fixed under a comprehensive insurance claim. They fixed the vehicle in no time. they stayed in contact with me the whole time. Everyone that works there is not only a master mechanic. But they're, like, the nicest people ever. I have a fleet of vehicles that I need serviced I found my new mechanic. One of the guys told me that they may not be the cheapest, but they'll be one of the best. Guys, they are not that expensive. Comparatively to other shops, their rates are really good. We love Bob , Leil, and the boys!Services: Electrical repair
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August 2023 by Amanda Hoffmann
My new go to spot for all things automotive. They are excellent communicators and really take the time to make sure you understand the situation. They were fast and ahead of schedule both time. I really appreciate the way Lael does business and I have never felt so comfortable with a mechanic. Highly recommend!Service: Auto maintenance
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August 2023 by Joni Eisenstein
ALWAYS a good experience at Lael's. Lael has decades of experience that translates to exceptional insight into properly diagnosing your car's illness. He's fair and understands the needs and circumstances of each customer who walks into his shop.Services: Auto windshield repair
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August 2023 by Robert Relph
All of my cars are serviced at Lael's. The staff is professional and knowledgeable. The service writers Nick and Bob are honest good people. I wouldn't take my cars anywhere else!!
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July 2023 by Holly Galloway
Always have the best experience at Lael's. Bob helped me every step of the way and made sure I understood what was needed at the time. He was great! Work was done quickly and to perfection. Thank you!Services: Vehicle Inspection
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July 2023 by Frank Carvente
The best auto shop I’ve ever taken any of my vehicles. Lael and his staff are the most professional, transparent and informative mechanics I’ve ever had the pleasure of relying on. I will gladly take my vehicle in for whatever work it needs and I will sleep well knowing my vehicle is in good hands!Services: Auto exhaust system repair
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June 2023 by Julie Snow
As a single woman, it's important to find a good, honest mechanic. Lael's International Auto Services is the perfect place for me. The office staff is also very knowledgeable. They've helped me with everything from which tires to buy, synthetic oil, alignment, to auto detailing and ceramic coating to make my car look it's best. I call Lael's whenever I have a question about my car. During my last visit, the mechanic even changed my clock to the correct time. I could hardly believe it. I was finally looking at the correct time! Lael's International Auto Services is AAA rated and is awesome in every way!Services: General repairs & maintenance
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June 2023 by zac vano
Had a great experience at Lael's. They were able to diagnose and correct some work that had been performed by a previous mechanic and they fixed the problem quickly. Friendly staff and great prices. They also open earlier and stay open later than most shops which was a huge help for me
