-
March 2024 by Rachel R.
Very disappointed with this location. They used to be nice, professional and did the job right. I got an oil change a couple of days ago. The workers were young not professional laughing and playing around. Look like they are just out of high school. When I asked about transmission fluid placement the girl looked like she didn't know what that was. When the mechanic went to look it looked like he didn't know where it was. I told them just to do the oil change and pass on transmission fluid. They did the oil change. I went somewhere else for the transmission fluid. Other place did an inspection and said that my car is leaking oil and that my car needs break fluid replacement. I just "got" the break fluid replaced from Jiffy lube on my last oil change (6 months ago). So they didn't replace it at all or did a half a** job. Not the oil problem is going to cost me $400 to fix. Will be looking for a new place to get my oil changed now
-
February 2024 by Daniel C.
Last time I was here they dropped a ph tester in my brake line and tried to hide it and despite my better judgement I came back because it is close and convenient, or so I thought. Just sat in my truck in the drive up line for 15 minutes looking at a minimum of 5 employees who never even so much as acknowledged me. 2 other people behind me had backed out of there after receiving no greeting or check in and I eventually did the same when the path was clear to do so. This used to be a decent location but no longer is.
-
February 2024 by Laura Daniel
My husband has taken my Honda HRV here twice for oil changes. Both times, I had an issue with my skid plate falling. They did not put all of the bolts back in to hold the skid plate in place unbeknownst to us. I heard my car making a strange sound and had my husband check yesterday afternoon. My husband found my skid plate being held up by 2 bolts. I had been on the freeway that day and the thought of what could have happened had it fallen off makes me shudder. My husband and I would have been liable for any damages to other vehicles or people had this caused an accident.Yes they fixed it today, but sadly they didn't grasp the gravity of the situation and didn't offer an apology or anything to compensate us.
-
February 2024 by Cheyanne Perry
I feel like Aiden is always making recommendations and trying his best to make sure that we are taken care of as opposed to strictly trying to sell things that might not be needed. Will always be bringing our vehicles here
-
February 2024 by Carol Garden
I asked to rotate my tires if needed as they have never been done in 2 years advisor said mechanic said not needed,I think he was being lazy.Also they tried to sell me 2 different filters I bought 1 but it was just up selling.Never vacuumed my car or washed my windows this is a service that is always done with my $100 oil change.Couldn’t get a report of what fluid levels were and what they inspected.Quality has me concerned.
-
February 2024 by Josh Lesser
Overfilled my vehicle by half a quart. And spilled a large amount of oil on my engine block so my brand new car is smoking until it all burns off now. And was just a bunch of laughing and socializing while I was getting my service. Not professional at all. This service was bought as a gift and I was embarrassed by how bad it was.
-
January 2024 by Laura Brownwood
Alexia the girl who checked me was so nice, efficient and knowledgeable
-
January 2024 by thomas wascher
My truck has a hard to seal oil filter. I told the crew, with explicit instructions how to take care of it. They did not listen to me(customer is always right) and now my vehicle is dripping oil in my driveway. This has happened every time, so I am done with your company.
-
January 2024 by Jera
If you take your car here you an idiot period but terrible work and terrible company AND THEY DONT PAY YOU YOUR LAST PAYCHECK IF YOU QUIT BTW. Huge case about to be unleashed on this location and company.
-
January 2024 by Abe Levy
Staff very good and professional. Clearly explained options and pricing.
-
January 2024 by Kylee Molloy
Fast and efficient and appreciate I can stay in my car.
-
January 2024 by X-Army Sarge
Uber and Lyft inspection $50 dollars each / per inspection!!! I called and they said $50 for both. What does it matter? It's the same freaking inspection. Greedy ... I remember last year it was twenty bucks each I think or pretty close. I know the shipping costs for paper like everybody else . They arejacking their prices up for no reason. Who would go to them for oil? When they're gonna charge you too much for that too!!! I remember something right now like a déjà Vu that this kind of thing happened before here so i said forget it.Just go to Uber $20 for their vehicle inspection at the greenlight hub mira mesa area? Lyft find any mechanic you know have the form printed out.
-
January 2024 by Rhya Cawley
Service was great! Friendly and professional. A+ !!!
-
January 2024 by Christen Lauren
I am so happy I came to this location for my service needs. I came for an oil change and they also did a free break and tire inspection. They informed me that I needed to replace my tires as well as my break pads and fluids and gave me a fair price. The customer service is great and the staff was very nice and patient with my questions and concerns. I will be coming back again in the future :)
-
January 2024 by Jaz E
They lost my coolant top. That was the only thing I asked for. I probably wouldn't trust them with an oil change at this point.
