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“Annie McFerran deserves a promotion or at least a raise (in case her managers read this)! While other mobile experts are just pretending to be helpful and reluctantly trying to help their customers, and acting like they do a big favor for them (I'm referring to other nearby T-Mobile locations), Annie is a real trouble shooter, and genuinely trying to solve whatever the issue you are having. She was able to help me quickly with the new device set up and service, locate a nearest store which had a second device available, made sure it's not in warranty return, organized it to be ready for a quick pick in 10 min or so, and helped a bunch of others customers with check ins, etc. in the meantime. Excellent service!”
“Very pleased with the professional level of service here. I did not realize another location was an “authorized retailer” (and why would the general population know this… that’s another review!). Jawan and team helped me unlock my account that 611 said they could not! When I walked in there was an immediate greeting and assistance. There were at least 4 staff on hand, all busy helping customers. Store had a good, positive vibe. Highly recommend this location for service and its next door to Starbucks for some coffee before or after ?”
“I received the best customer care from Daniel and his supervisor Edwin P. I will definitely contact headquarters shouting their accolades! Thank you for a job well done!
DButler”
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“Highly recommend this Location. Walter is amazing and always makes it a 10/10 experience. The level of professionalism and customer service does not go unnoticed especially in comparison to other locations. And it didn’t take all day! Next time you are there be sure to ask for Walter”