-
March 2024 by drew will
Luz prepared my 2023 tax returns, and She was very detailed when explaining every step of the tax return process. I was very informed and very pleased with her knowledge and professionalism.
-
March 2024 by Alex Cabero Jr.
Always great experience with Luz. We trust her!
-
March 2024 by Daisy Garcia
We’ve gone to this H&R Block for the past two years. This year we wanted to return and got matched with Dawn. I’m extremely disappointed with her unprofessionalism and her accusations. Dawn continuously implied we were doing our taxes wrong, confused I told her this exact location has been doing our taxes. Naturally, I want a second opinion. I thanked her for her time and told her we would not be filing with them. Dawn made sure to let us know she added notes on our file and wrote down the law, again implying we are doing something wrong. Its extremely unsettling for an H&R tax associate to accuse us of doing our taxes wrong considering the fact we trust and pay them to do our taxes and have been going to the same location for the past two years. I don’t recommend coming to this location.
-
March 2024 by Ricky Ramos
Nice and easy service very knowledgeable
-
February 2024 by Nick H Vihiuniu
Always fast and reliable.
-
February 2024 by Kel642
Fast, easy, efficient.
-
July 2023 by Sydney Boone
While I will not be filing with HR Block again, Ricardo in office was phenomenal today. HR Block has essentially deleted my and my husbands returns, and when calling customer service you get to speak to a lovely answering machine that does no good.Went in office and sat with Ricardo for over two hours. While our problem was out of his working ability, he helped us get a live person on the phone and answered so many of our questions. The problem has not been solved, but Ricardo did everything he could and then some.Thank you Ricardo! HR Block... no thanks.
-
May 2023 by Frank S.
I did my taxes three years+ here only to find that they did not calculate my ESPP gains correctly and at the end I lost a lot of money. I recommend that if you decide to do your taxes here, first do them in turbo tax (its free until file), then show them their errors just like I did. I had Luz Austin do my returns and when I found the errors she never returned my calls and I got another agent.ABSOLUTELY TERRIBLE TAX ADVICE. They could not even get my date of birth right. Each year had a different value. If you have RSU and ESPP gains, just use your E*Trade supplemental info and do your self to calculate the Adjusted Cost basis. Please see image for validation of error. There is 20K of gains that are incorrect! I will only remove this review if H&R block does the right thing and fixes the last 4 years of tax returns. I am going to post the other tax return errors too for 2020, 2022
-
April 2023 by TYRONE I'UOATUA
amazing group of people that got the job done and was very helpful in every way..
-
April 2023 by Dorothea F.
It matters which tax preparer you go to in a tax business. I chose someone with 25 years experience and she knew all about what I needed to do, when two other independent tax preparers didn't.
-
March 2023 by STAY HUMBLE
amazing group of people that got the job done and was very helpful in every way..
-
March 2023 by Jay Thomas
Fees were really steep(over $700) for ride share documents. Nothing complex but was insanely expensive to file a W2, and ride share documents. Would not recommend.
-
March 2023 by Steve Donttrip
Wouldn't recommend this place is sketch and only wants your money asap
-
February 2023 by Rachel Avila
Rosemary at the college in Oceanside boulevard next to Albertsons with very helpful very nice person customer service very friendly My daughter is 20 years old this is her first year filing taxes single filer I think my daughter had a good experience and ask questions and got answers thank you Rosemary you really appreciate your help
-
February 2023 by Paul Griggs
Use her every year. The only one I trust with my taxes
