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June 2024 by Matthew Haley
Selling basic coffee mugs for $5.00. What is this, Target? Other goodwills sell the same for .99 cents.
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May 2024 by Gena Lipscomb
They don't do color of the day in CA like other states so right there no extra discount on DONATED ITEMS. They don't put your name and phone# in the system for senior discount or veteran, you have to keep showing it EVERY TIME..other states put it in the system. Greed at corporate level is hurting their bottom line and not being customer centric on donated items is wrong
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February 2024 by Abigail P.
Well organized and fairly priced. Great selection of woman's pants and clothing Great place to get your work out clothes and summer clothing. Will be coming back
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January 2024 by Cristina Sawh
This Goodwill is way too expensive. $30 for a very worn workout top and $25 for some pants. Goodwill receives these items for FREE. Even people in need can’t afford this goodwill. Cheaper to shop new. Very disappointing
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December 2023 by Karin B.
I contacted the Goodwill to pick up my large entertainment center that I was donating. The customer service was excellent and kept me informed of arrival and the name of the pickup person. The pickup person contacted me the night before to confirm. I had to pay to have it hauled away but it was much cheaper than other methods I investigated. The pickup guys were very courteous and careful. I would definitely use them again!
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September 2023 by Mike Carrasco
Great experience, customer service was a big plus. Lots of halloween stuff ! Ill be back forsure.
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August 2023 by H L
We came to drop off furniture just hours after being told they take furniture just to be greeted by one of the worse people I’ve encountered at a Goodwill. Not only was she rude she flat out did not do her job. The worst customer service I’ve ever gotten in my life and I work retail. DO NOT GO HERE!!!!
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August 2023 by Ly Ngo
Very good
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July 2023 by Cindy D
Very dirty and smelly clothes
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June 2023 by Kylie T.
if i could give this place zero stars i would. i thrift and donate often and goodwill has risen their prices so high you are better off paying full price somewhere else being that they are nearly parallel. the avg price of jeans here is abt 10$ and today there was a candle from ross, i peeled back the goodwill tag to see the original price out of curiosity and IT WAS MORE EXPENSIVE THAN NEW FROM ROSS. the people are rude and very pushy. before it was a joke that it was so expensive and now it is just outrageous, especially since they are located in a lower income area. try going to kit and caboodle, or the dav for actually reasonable prices, nicer workers and just as good of clothes. to add to that i witnessed two of the workers disrespecting and talking down on one of their down syndrome co workers. goodwills mission to do good is bs and they are so clearly just money hungry even though many people rely on them for affordable clothes and household items. i refuse to support this business in any way any longer.
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June 2023 by Isabel M.
Very well organized and found some great finds at a good price. If you're looking for brands such as:Nike, Zara, billabong, adidas, crocs, and anything close to this category this is your store.
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April 2023 by Blayze A.
I truly wish there was a zero star. I normally go to this Goodwill, but I will not be going anymore. They have been micromanaging the dressing rooms saying that one person stealing, ruined it for everyone else and are now treating everyone like thieves. I was also threatened by an employee while I was in the dressing room, the man didn't know my wife was standing near him and overheard everything. I truly hope this doesn't happen to anyone else.
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March 2023 by Jess Borba
The store was well stocked & clean with items on the shelves and very organized by color...however the prices were extremely high for thrift store items. You price higher, of course the shelves will remain full. We found 3 items within reasonable prices, however I probably would have left with way more items had the prices been more reasonable!
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March 2023 by Cherish Lah'Nique
I've been debating on doing this review because I love Goodwill and I am a frequent shopper and donater, but enough is enough! I am a college student and I understand that college students are able to get 10% discounts right off the bat when an ID is shown. I am constantly harrassed and asked to show proof that I am attending college. I don't know her name, but she is Asian with a bob short hairstyle with highlights. She works the register and is always chewing gum. She's inconsistent by always asking for proof of my college courses whether it's email or class grade. I'm always open to showing her proof by displaying what she wants on my phone screen, but instead she physically grabs my phone with dirty gloves that she use with every customer that she comes in contact with. This lady thinks that she owns this thrift store and is not welcoming and inviting to shoppers. I donate and shop constantly here. This is the ONLY Goodwill store that I constantly experience this type of behavior by employees. Management, please.. DO something about this!
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March 2023 by Emily Fox
Been coming to this store for years with no issue with my teacher discount. Now all of the sudden all of the staff members have been SO rude to me and deny my discount because my teacher ID card says “team” instead of “teacher.” Today the employee said I need a CTA ID, which is a teacher’s union. My school doesn’t have a union as it is a charter school. Such a bummer that they have been so rude lately over a 10% discount. Doesn’t feel good to go to a store where they imply that I’m being dishonest.
