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July 2024 by Cassie Fowler
Ray is an absolute lifesaver!! I called in before submitting my order, asking if it was possible to get it done by closing at 8pm. He said he couldn't guarantee it, but he would try and that if he wasn't able to get to it, he'd leave a note for the morning crew so it could be ready by opening tomorrow. He said he would give me a call if he was able to get to it tonight, though. I need the copies for a legal hearing tomorrow morning, so it would have been cutting it close, but I figured it was better than nothing. I came by 10 minutes before closing, just in case... and Ray told me he had just started printing it and was about to call me! I am honestly so happy, I could cry. Thank you SO MUCH for such incredible customer service!!! I appreciate it more than you know.
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July 2024 by LowBall Laroo
This place should be ashamed at the way they treat customers. Horrible customer service, horrible attitude, completely unhelpful, useless incompetent rude and disrespectful. You know who you are. Must have been having a bad day. Life is good go out and get one!!
-0 as in minus zero stars!
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May 2024 by Briana M
Nice location
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March 2024 by Fred Lalas
I usually recommend this place to people who need print jobs or have projects. My printer was broken at the time, so I came here. My wife and I were charged already to use the computer, but the keyboard wasn’t working so I told one of the employees at the counter. They recommended I just log off and pick a different computer. My wife then said“You should put signs up, saying these are broken.”The long dark wavy haired employee lady responded and said“We didn’t know that one was broken so…”I work in retail. We don’t make excuses, we just apologize and see if we can’t make it up to the customer somehow.I used to recommend this place to people, but I’m definitely not doing that anymore. Hire people who care about the customers. And if stuff is broken, put up signs so no one else spends money/time they can’t get back for using the broken stuff y’all didn’t address.
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March 2024 by Asia Lalas
I will *never* come back here, even if it’s in a pinch.I paid for computer usage and already got charged, but the keyboard was broken.My husband asked for assistance and the girl said “oh we’ve been having issues lately, those other ones are broken too” as she points to other pc’s.I told her “you should probably have signs on these,” and she shot back and said “well we didn’t know that one was broken so—“I’m not sure why it was so hard to say “sorry about that” and just **put a sign** there??Seems to care about getting last word and being right and being rude to customers instead of making sure future customers don’t waste their time and money.-100/10 don’t know her name but she was 5’8ish with long black hair and a permanently mad face.
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December 2023 by Dee Keck
Could not help and redirected to another FedEx location that could not help either.
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October 2023 by Jeff Lenze
BAD CUSTOMER SERVICEI've been printing documents for my 2 court cases at this store off/on for a few months. Today, I went inside the store to print some copies, and no store employees said a greeting to me. Before I left the store today, I wanted to buy a box of paperclips. I approached the counter, and the employee said she couldn't help me because her register didn't ring up paperclips. However, a customer came up, and the same employee rang up the customer's bubble wrap. BAD CUSTOMER SERVICE
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October 2023 by Melanie Mead
Awesome service by the Mgr John. Met me via appt to professionally package and secure two oversized camping chairs. Went above and beyond in providing excellent customer service. Kudos!
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October 2023 by Vihra Marinova
Very convenient working hours (till 8 pm M-F) for people like me who can never make it out of work at a reasonable time. And even if I arrive 10 min before closing time on a Friday they are still open (not like other locations).
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October 2023 by Jaami Waali
Waited in line for 20 minutes; never received any help, nor did anyone acknowledge me. The printing go options have extreme limitations, and I ended up wasting time and money here. :(
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October 2023 by Melanie A.
ive rerouted packages to here a couple times and its always a breeze to pick them up. everyone is so nice! carnelia especially is so sweet!
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September 2023 by June Roberts
we were expecting delivery of large package on 8/31. we then got a notice to expect delivery 8/30, so we made arrangements to pull inside. Then at end of day we got message, with no explanatiin, to expect it 8/31, no 4 hour window as promised. Very frustrating.
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August 2023 by Jim Dover
Nell was very helpful today.
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August 2023 by Mitchell Fagan
Quick and easy with great service
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August 2023 by Amanda
Always great service here
