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September 2023 by Camara Ladji
EZ Leak Detection is hands down the best leak detection company in San Marcos! From the moment I called them, their customer service was top-notch. They scheduled a convenient appointment, and their technician arrived on time. Not only did they find and fix the leak swiftly, but they also explained the process every step of the way. I'm impressed by their professionalism and highly recommend their services
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September 2023 by mds Sarl
EZ Leak Detection provided outstanding leak detection service in San Marcos when I had a water leak emergency. Their quick response and accurate detection saved me from potential damage. I'm grateful for their expertise and professionalism.
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September 2023 by sunny chawla
Thanks for the good service, I had a word with Chris who gave me prompt help from day one. Anthony this is a special thank you message for all the quick support in the emergency we had.Would recommend this guys.
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July 2023 by Anthony M.
AVOID THESE GUYS!! RUN! Lol Complete scammers. They came by, wrote us a report that was completely incorrect, and almost got us denied by insurance. We even called them to have them fix the report and told them we had video proof of the actual leak which they put no effort into finding and they REFUSED to change the report! These guys are the reason people don't trust contractors.
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January 2023 by Dan W.
Found EZ Leak Detection from Google and saw they were available at 9:30pm. Called them about flooded garage floor from a trickling leak under a wall. They were able to come out the next day. Their guy and his helper crawled under the house, checked everything and determined it was not a plumbing leak but the condensation drainage hose from our furnace, which I was able to fix. Appreciate their honesty and professionalism. Saved me the cost of water pipe repair. I definitely recommend them.
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January 2023 by Google user
Stay away from this company! I had water in my house and needed a leak detector, got ahold of ez leak detection and they sent out John. While here John kept assuring me he is vague in his reports intentionally not to damage your insurance claim, and specifically told me his job isn't to report where water is coming from just if it's not coming from plumbing/ pipes. Post inspection tried to charge an emergency fee/ holiday (Jan 1st) which over doubled the price I was told on the phone. 275 normally, price quoted at my house 675. Upon my disagreement, John got very agitated and charged me the normal price and stormed off. The next day my adjuster calls and says my claim had been denied, specifically due to the plumber report from John which stated \\\"he believed the water intrusion was from outside rainwater\\\". So it appears upon not being able to rip me off John changed his report to intentionally to damage my claim and do what he said his job was not which was to give his opinion where water was coming from regardless of the fact it wasn't a plumbing issue which is what he said all he was to report...
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January 2023 by Anthony Rector
Stay away from this company! I had water in my house and needed a leak detector, got ahold of ez leak detection and they sent out John.While here John kept assuring me he is vague in his reports intentionally not to damage your insurance claim, and specifically told me his job isn't to report where water is coming from just if it's not coming from plumbing/ pipes.Post inspection tried to charge an emergency fee/ holiday (Jan 1st) which over doubled the price I was told on the phone. 275 normally, price quoted at my house 675. Upon my disagreement, John got very agitated and charged me the normal price and stormed off.The next day my adjuster calls and says my claim had been denied, specifically due to the plumber report from John which stated "he believed the water intrusion was from outside rainwater". So it appears upon not being able to rip me off John changed his report to intentionally to damage my claim and do what he said his job was not which was to give his opinion where water was coming from regardless of the fact it wasn't a plumbing issue which is what he said all he was to report...Service: Plumbing leak detection
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January 2023 by Tony R.
Stay away from this company! I had water in my house and needed a leak detector, got ahold of ez leak detection and they sent out John. While here John kept assuring me he is vague in his reports intentionally not to damage your insurance claim, and specifically told me his job isn't to report where water is coming from just if it's not coming from plumbing/ pipes.Post inspection tried to charge an emergency fee/ holiday (Jan 1st) which over doubled the price I was told on the phone. 275 normally, price quoted at my house 675. Upon my disagreement, John got very agitated and charged me the normal price and stormed off.The next day my adjuster calls and says my claim had been denied, specifically due to the plumber report from John which stated "he believed the water intrusion was from outside rainwater". So it appears upon not being able to rip me off John changed his report to intentionally to damage my claim and do what he said his job was not which was to give his opinion where water was coming from regardless of the fact it wasn't a plumbing issue which is what he said all he was to report...
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September 2022 by Brian H.
I was fairly certain I had a slab leak, likely in a drain line since i had exposed all the plumbing in the walls and could see a leak. I called and a couple came over the next day but didn't bring any equipment with them saying their equipment was in another city with another crew. I was very confused why they came over if they couldn't hp find the leak. They then suggested I call another sub contractor that specialized in clean up, and specialized in working with insurance, even though I had nothing to clean up. That sub contractor came out with a moisture detector but couldn't detect moisture in the slab, only walls. That wasn't my problem. The original couple said they would come back the next day with equipment, then called with an excuse. The next day, "sorry cant make it, we'll be there the following day". The 3rd day they did not show up and didn't even call. Sorry you're fired! I purchased a scope from Amazon and took care of things myself.
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June 2021 by Diane K.
George and EZ Leak Detection are the best! Took him 2 minutes to find 2 leaky valves in the front yard at no charge. I wouldn't hesitate to call him back for any other leak problem. I trust him.
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April 2021 by Margie T.
I reached out to EZ Leak in somewhat of a panic as we found water all over our floors when replacing a section of flooring. Since there was no obvious leak from an appliance, we thought it might be the concrete slab. George came out that same day, looked at our water meter, and determined that it wasn't an issue with the slab, it was likely an appliance. Five minutes later, he discovered the water line to the refrigerator was busted. I tried to pay for the service but there was no charge. Thank you George and EZ Leak!
