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February 2024 by Sara Howard
Can’t rent a car from here they suck old system, terrible service!
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February 2024 by Denise S.
Enterprise was more than gracious. They provided personal assistance and accommodated our physical limitations. We really appreciated the shuttle ride home.
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January 2024 by Daniel Henderson
Friendly staff
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October 2023 by Richard Beard
They made it easy thank you
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October 2023 by John Foster
Well, they rent cars and the car we got is very nice, almost new medium level SUV. It came almost empty, which means,I got to fill it up and another $100 before going anywhere. We tried to get picked up bright and early, after 1.5 hours and five phone calls -we ended up getting an Uber for $7 and he was there in 5 minutes. We got the car for two days, ended up signing for it at 11:00 and I just got a notice to return it by 5:00 pm a day later, so really I'm getting the car for 1.5 days. Lady that signed us up was super friendly. So, with fuel this has turned into almost $400 for 1.5 days. I just don't think that is of a good value, we had to have a car for a required trip to Escondido... so we didn't have a lot of choice. Maybe they will give us a free ride back to our lodging as a thank you.
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October 2023 by Lilah Fajardo
The woman who works there that is also the “manager” should learn some customer service skills
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September 2023 by Alan Kowalczuk
My wife rented a car from this location at 730am on 8/14/2023. The lady behind the counter needs to learn a thing or two about customer service. No good morning welcome to Enterprise or anything and she was very condescending when my wife handed her a visa debit card that was linked to her bank account.,she stated we don’t accept theseLuckily I was there and was able to give her a card she could accept . As my wife who has always rented from enterprise in the past has always used that credit/debit card will now be going toA different rental agency such as national
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July 2023 by Dustin Campbell
I needed to rent a car and was referred to this enterprise by the auto repair shop. Gave me a great car at a a great price and would highly recommend them to anyone!
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June 2023 by Jordan Fletcher
The staff here made me feel heard and it was all stress free. Michael and Fadi in particular were incredibly helpful and supportive. I recommend this location to everyone!
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April 2023 by Linda Woodstrom
They tried to charge me for a cracked window that wasn't cracked. The circuit breaker failed and the window wouldn't go up. That's all that was wrong. I went round and round with them until they finally decided to drop the claim against me. I'm waiting for written documentation from them. What a hassle during and after my vacation. Never will I ever rent from Enterprise again.
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March 2023 by Jack F.
They hire these young kids who are not only rude at times but are not properly trained.
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February 2023 by Julia B.
I have been in a rental since last July, I've originally been dealing with the Culver City location which is absolutely awful. Thank the Lord for Michael!!! Sweetest man here at this location. Extremely helpful and very sympathetic towards my situation. Enterprise needs more people like him to help educate how customer service should be handled!!! Thank you for all your help today
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January 2023 by Kimberly Southwell
Every time I have needed a rental, this staff has gone above and beyond to get me the perfect vehicle on time!!! Super fast check in and check out!!!
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January 2023 by Whitley Toler
It’s 12:12 pm and I was promised pick up at 12pm then I called and they said they don’t pick up on weekends
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October 2022 by Dale A.
What a NIGHTMARE! At all cost......rent a car from someone else. Bitchy 'Bobby' needs to be let go, I've never had a worse customer service experience than Enterprise. Go to Avis or Budget, they are a million times better. Don't let these idiots ruin your vacation.
