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July 2024 by Richard Walker
My experience with Chris's team was fantastic start to finish. I called and left a message and got a call back within 10 mins. I was then given an appointment for an estimate (Rivian R1T - not an easy vehicle to work with) on the same day. In their waiting room, even their shop staff that walked by seemed genuinely interested in helping us. Our estimate/discussion with Robert was nothing short of spectacular. We particularly enjoyed briefly hearing about his career background. When we together made a diagnosis of the best way to proceed, he was even kind enough to have his shop manager (Alberto - what a lovely "gentle giant") come out and help explain the best next steps. My immediate family owns 2 Teslas, a Rivian and our extended family owns an additional 2 Teslas and several rare exotics. We have found our new go-to body shop.
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June 2024 by Ali Cat
First class, five stars. Repeat customer. Everyone I met with or spoke to on the phone was friendly, professional, responsive and efficient. Turnaround time for repairs and replacement on my bumper et al was very fast. They worked with my Triple A insurance smoothly and seamlessly for quick approval. My car looks brand new and they even detailed the interior too! I continue to be impressed by Chris Amato's Body Werks and all the staff!
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April 2024 by Juan Garcia
Chris Amatos is a great shop I took my vehicle to get fixed right there and they did such a great job they had my vehicle ready in less than two weeks they were keeping me updated with every details and everything they were getting done to the vehicle I just want to say thank you to Sarah for all the great work.
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February 2024 by Antonette Avelino Tuazon
I dropped off my car at this shop for a minor scrape on my rear passenger's side bumper. I didn't get an update from them as to how long they'll have my car until 6days after. And the worst part, I was informed that the bumper needed to be replaced, ordered and installed. I was told they'll send my insurance their new estimate. This was after a week of my car being in their shop. Later on, I was informed that the car might be in the shop for 3wks. After a week later, another update was car will be unavailable until 1st of Feb. This place has bad customer service. They said, they only give updates twice a week, which are Thursdays and Fridays only. If you leave them a message in the beginning of the week, nobody will return your call until the end of the week. When I pick up the car, a month later. Their reason of the delay was the paint (getting the color to match), which prior to pickup, they were blaming Lucid for the delay of the bumper. I hope Lucid finds a much better body shop for their cars.
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February 2024 by Tate Scott
Only 49 Porsche 997.2 GTS like mine entered the continent that year (2011). Taking mine anywhere for any work is a big deal, especially as I only have 30k miles. A fluke water valve cover came up under mine. The repair required basically removing the entire interior of the car for access, so this was a very big job. The work performed was flawless. Extraordinary care was taken. In any city there are a select few companies that perform work to the same high standard. When you find them you almost want to keep them a secret. Chris Amato is part of that select group here in San Diego area. He and his team deserve all the kudos and business they can handle. Their quality standard for work and customer service will never slip. Unequivocally recommended.
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February 2024 by hinano tahiti
They kept my car for 4 months cashed my insurance check on a new invoice and made me pick up car like this not fixed with a big clean up mess
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January 2024 by Michael Mills
One of the best auto body shops around. Extremely detail oriented. Fine eye to detail.
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December 2023 by shahab
It was the worst experience I've ever had. If I could I would rate 0 for them. The personnel are rude & irresponsible. They don't respond to you until they need to collect money. They lied about my car repair. And requested unnecessary charges. Lisa Collins, The owner called me and threatened me to either pay the absurd cost after I had fully paid their final estimate. Don't ever get your car there.
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December 2023 by Arta TA
First stimated 2 weeks job then it took them 70 days to repair. They called us to get the car and pay off. Then they brought up another excuse to change the tire and asked extra $3000 more before they release the car. Horrible service and irresponsible staff.
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December 2023 by ART
Avoid these clowns if you can. Had to use them because I was reared ended and this trash shop was the closest one to me. First they tell you that they run off of appointments only so I couldn't drop off the car anytime that I wanted to. I had to schedule an appointment first. Of course they keep my car in the shop for two months. On the same day that it's ready, they tell me that I have to pick it up or be charged $120 per day for a storage fee. Of course they suddenly no longer require appointments. They make up the rules as they go. They also told said that they would be communicating with the insurance company "every step of the way" then told me to inform the insurance company of an update. Well, I work 80 hours a week so I don't have time to just pick up my car on the day that it is ready. I offered to schedule for something early the following week as it was ready on a Friday afternoon. Of course they wouldn't budge. I knew from their trash ratings that they would pull something like this. Avoid them like the plague. Surprises me that these company will try to nickel and dime you over trivial matters over customer satisfaction. Will be reporting them to the attorney general for unethical business practice.
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December 2023 by Ritchie Barlow
I recently had the pleasure of experiencing the exceptional service provided by Chris Amato's Body Werks, and I must say, I am absolutely thrilled with the outcome. From start to finish, my experience with their team was nothing short of outstanding, and I couldn't be happier with the results.
First and foremost, let's talk about the reason I initially reached out to Chris Amato's Body Werks: my beloved BMW M2 had suffered some unfortunate damage in a recent accident. As any proud BMW owner knows, these cars are more than just vehicles; they're a passion, an extension of oneself. So, you can imagine the anxiety and concern I felt when I had to entrust my precious M2 to a repair shop.
However, from the moment I contacted Chris Amato's Body Werks, my fears began to dissipate. The professionalism and courtesy displayed by their team were nothing short of remarkable. They were attentive to my needs, answered all my questions, and provided me with a detailed assessment of the required repairs and an estimated timeline.
What truly sets this establishment apart is their commitment to excellence. They promised to restore my BMW M2 to its former glory, and they exceeded my expectations. The quality of their workmanship is absolutely top-notch. When I picked up my car, it looked and felt as if it had just rolled off the showroom floor. Every dent, scratch, and blemish had vanished, and I was left with a car that looked as good as new.
The attention to detail displayed by Chris Amato's Body Werks is truly remarkable. Not only did they repair the visible damage flawlessly, but they also took the time to ensure that every aspect of my vehicle was in perfect working condition. They even washed and detailed my car, leaving it immaculately clean both inside and out.
The team at Chris Amato's Body Werks deserves special recognition. They are a group of dedicated professionals who are clearly passionate about what they do. Their expertise, craftsmanship, and commitment to customer satisfaction are second to none. I felt like my car was in the hands of true enthusiasts who treated it with the care and respect it deserved.
Moreover, the turnaround time for the repairs was impressively quick, and the final bill was fair and transparent, without any hidden fees or surprises. The honesty and integrity demonstrated by this shop are truly commendable.
In conclusion, I cannot speak highly enough of Chris Amato's Body Werks. They transformed my damaged BMW M2 into a pristine masterpiece, and the entire experience was a testament to their dedication and expertise. If you're in need of automotive repairs or restoration, look no further. Chris Amato's Body Werks is the place to go, and I wholeheartedly give them a well-deserved five-star rating. Thank you, Chris Amato's Body Werks, for your exceptional service and for giving me back my cherished BMW M2 in perfect condition!
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November 2023 by monique g.
I was recently in an accident and found this body shop through a combination of a AAA referral, as a certified Tesla site, and all of the great reviews they had online. The whole process was very easy and the team was wonderful. From the moment I dropped off my car to the moment I picked it up, everything was incredibly efficient, easy and very transparent. It's clear they do a lot of volume, yet at each interaction I was given dedicated attention and everything moved quickly and smoothly. Marissa and Corbin were incredibly helpful and made sure I knew everything that was happening at each step of the process. The team did excellent work and the car looked brand new. I would definitely recommend bringing your car in here for any work needed!
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November 2023 by Adam Z.
I could not be more satisfied with the recent work done on my 2023 Ford F150 Lighning. Chris' team, specifically Marisa and Corbin were top notch in exceeding my expectations. My truck looks new, and if you need any work on your vehicle, go see Chris Amato's Body Werks. You'll be glad you did!Adam, Carlsbad. CA
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November 2023 by Marsha H.
When I was arranging to bring my car in for two different issues, I had the most amazing support from both Jackie and Melissa in figuring out the best options for drop off, rental and repair. I want especially to thank Jackie on answering all my questions and making me feel like a valued customer even before coming in!
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October 2023 by Ronald W.
My leased 2021 Mercedes 450 GLE was rear ended in July, 2023. It took some time before I realized that this vehicle could only be repaired by a body shop certified to work on European cars. That is how I came to CABW. Their mission statement is to: "provide the finest level of repairs in the industry while creating the best customer experience possible." The greatest 5-star review and compliment I can offer Chris Amato and his wonderful, friendly and helpful staff (especially Sarah Cooper & Corbin Potts) is to testify here that they exceeded my expectations and delivered on their mission statement!!! R. Woerpel MD
