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July 2023 by Steve B.
We've sold clothes to Captain's Helm on two occasions with mixed results. This most recent trip I was surprised they didn't buy more since a lot of what we brought in was exactly what they had hanging on their racks and in season. Perhaps they are sitting on too much inventor currently and only looking for extra special items. It's awesome that you can make an online appointment ahead of time and the customer service has been excellent on both trips. For the items they did purchase from us (a pair of red wing boots, some like new Vans, an Anthropologie dress, and two flannel shirts) I feel like we were very fairly compensated. It's great that there is a coffee shop attached and plenty of books and home goods to browse in addition to the clothing. I've never purchased anything, but if you're a hipster looking to overpay a little for some clothing that was in style during the grunge era and you want to look at pictures of yourself in five years with embarrassment and regret, this place is your 'vibe'.
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July 2023 by Madeline S.
Are you looking for a super cute and well organized 2nd hand shop? If so, this is the spot! Captains Helm has a fabulous mix of vintage and new. I was loving some of the early 2000s vibes selection, personally and even found a Spice Girls top!! They have the clothes organized really well too. Sorry for not getting pictures in the store, but the wallpaper in the bathroom was possibly the cutest thing ever!
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July 2023 by Lisa W.
We found some amazing thrift finds (madewell jacket and converse shoes). Prices were fair for what they were offering. I also grab some new items in the home decor section. Will be back when I'm visiting again.
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June 2023 by Ray Hopper
What a great little spot. I’ve had three of their hot coffee drinks and 2 of the bfast sammies. Delicious, quick and a great location that’s easy to get to. Starbucks, Schmarbucks.Food: 5/5
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June 2023 by NonOf YoBiz
Fair price for a decent latte. Chill South Oceanside vibes and get to watch the local surfer dudes roll up as they make for free entertainment.
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May 2023 by Amina N.
Very disappointing and overall a bad experience. I have shopped here several times before and came in the other day to sell some of my clothes. A lady with long dirty blonde hair and bangs who helped me out was rude, talked extremely quickly, and it seemed as if she was rushing me to get me out as quickly as possible. There were little to no other customers inside. I brought in 40 items and it took them around 8-10 minutes to look through everything. She made little to no eye contact on her part and I felt like I wasn't welcome to be there. I had a few questions as a first-time seller, but she made me too uncomfortable to ask them. I just wanted to leave as quickly as possible. When she was done, she handed me the check for the pieces they wanted and didn't have the decency to tell me where my leftover clothes were or to hand them back to me. I had to look over the counter for them, take them, and leave. Her attitude and lack of customer service were embarrassing on her part. You shouldn't treat someone as if their presence is inconvenient when your job description is to provide good customer service. Never again would I come back as either a customer or a seller.
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April 2023 by Lauren V.
Came here recently to do an appointment buy for some of my spring/summer items. I was greeted upon entry and was promptly checked in by the girl at the counter. While she went through my stuff I checked out the store. A neat selection of vintage/handmade/artisan items, cool pottery and pricey home goods. I did also spot a couple fast fashion brands while browsing the racks, which was surprising. In the end, they only bought a couple of my items, but it still came out to $20 cash (or $25 if I opted for store credit) so it was worth the trip to me.Overall, its a solid place to sell clothes or shop for some neat vintage-looking stuff if that's you're thing. Will have to return to give their coffee bar a try.
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March 2023 by mediscover style
Located inside a vintage shop, coffee is ok not much sitting area. It does not give a vibe to sit down, grab and go type of place
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February 2023 by Aislinn Bates
Cool Vintage store, I sell to them because I have the style of clothes they are looking for and my items are usually purchased. The prices are as high as expected for the location and type of clothing. However, most of the staff is very rude. I've definitely talked to some kind staff members there so I don't want to bash everyone, but 8/10 the workers are very rude and would rather stand around talking to each other then actually helping customers. If they didn't give me such good prices for my clothes I would not go back.
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February 2023 by Edmond Axios (edmondaxios)
This is my second time coming to captains helm. I don’t understand the prices of the pieces here, everything cost almost the same if not more then at retailers. I would suggest going to any normal mall or store.I don’t completely agree with the reviews regarding poor service but I didn’t receive any service, which I suppose is better then bad.
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February 2023 by Brande Jones
Terrible customer service. Very rude owner named, Jennifer. This shop really needs to get up with the times and offer more types of sweetener (no stevia) and when I mentioned that she got very rude and said that the customers are lucky for what little they offer. I asked for a refund and told me to get to the end of the line. Wow! As i was leaving the spot someone mentioned that the coffee was awful anyways. Not a fun way to start the day. Hard to imagine how a person running a business could be so nasty Especially when offering not so great coffee bevs.
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February 2023 by Shaye W
Best coffee in Oceanside. If you go to Revolution Roasters next door, you should leave Oceanside immediately.
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November 2022 by Erik Keup
Cancelled my order and gave no reason.EDIT: emailed a reason that the item was not in stock. I think that since their website lists very few items, it's not that hard to keep updated.
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November 2022 by Ambrosia Solis
Stopped by this morning (Sunday in October) at 830am for a cup of coffee before walking at the beach.Never been here before, wanted to try something new. Ordered a Mexican mocha to go.3 stars cause it was all OK. Not horrible, but not great. Customer service was very transactional, it wasn't super warm, welcoming or great service. From ordering to receiving the 1 coffee order, 35 minute wait time.Atmosphere was OK, it's just a walk up coffee counter off the street.Drink was OK also. Coffee tasted burnt. I love dark chocolate, I've had many variations of what different stores consider a Mexican mocha, as well. As a Mexican American I like to usually try it out at different places, and this one was more on the lower end of the kinds I've had. Coffee just tasted burnt and the chocolate sediment at the bottom of the cup settled awkwardly so the cup wasn't a consistent flavor while drinking.I'll try again next time, maybe. Overall it was OK, not great, not horrible.
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October 2022 by Michelle Storms
Love the atmosphere. Always find the best vintage clothes. Great customer service.
