Big 5 Sporting Goods is a large, well-stocked store offering a wide range of sports and outdoor equipment across approximately 11,000 square feet. The store features athletic shoes, apparel, and accessories, along with equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. Customers frequently praise the store for its impressive selection, especially for kids' sizes and specific gear like soccer cleats, snow gear, swimming supplies, and tennis equipment. The store's cleanliness and organization make it easy to find what is needed. Customer service is a highlight at Big 5, with staff members consistently described as helpful, knowledgeable, and friendly. Many reviews mention staff members going above and beyond, particularly in the shoe department, where employees like Chris V. and others showed patience, expertise, and a genuine desire to help customers find the right fit, even for wide feet. The store also has a welcoming atmosphere, with staff being kind and never rushing customers. Return policies are straightforward, and customers appreciate the store’s flexibility. Overall, Big 5 Sporting Goods is seen as a great place for sports and outdoor gear, with excellent service and a wide selection that keeps customers coming back.
