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February 2024 by Nikki Green
Tried to come in and buy some tape. I walked up to the woman at the register and tried to ask her where the tape was, she doesn’t look up. Doesn’t acknowledge me whatsoever. So I’m looking at her and she’s completely ignoring me. So I go to ask again where the tape is and luckily a very kind young gentleman let me know where it was and helped me. He also let me know why the woman ignored me. She’s racist. He said if you’re not white she will not speak to you. Sure enough as I’m being checked out a white man walks in and she smiles and greets him and asks him if there’s anything she can help him with. And I’m not even joking. There were witnesses. Please take your business elsewhere if you care about that kind of stuff. Cause why would you work somewhere where people of all races show up, also what kind of company hires and lets this woman treat paying customers this way!? Weird this is her
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December 2023 by Gina G.
I had left my car sitting for months and I had AAA jump and tell me to come here to AutoZone so they can test, maybe charge my battery. Guillermo helped me right away, first he tested my battery and tried to salvage it by charging it, unfortunately he couldn't save it and he replaced it, so quick and so easy, he even tested it after he installed it! He was so helpful and nice. Would absolutely go here again and I would ask for Guillermo!!!!!
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October 2023 by Mariela C.
My car battery died and I need a new one so I came here to get one and Brian installed it
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October 2023 by John Maresca
Keep the stock on your website updated with what’s actually in store.
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October 2023 by Gail Delio
I was visiting in California, and I needed a bulb for my back tail light. The associate was very helpful.
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September 2023 by Lucciano Chord
I called and they said they had something, drove all the way over to get it and they didn't.
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September 2023 by Kate Puente
Simon helped me with my dead battery and went above and beyond to assist me with my vans mechanical issues. He was very informative on my purchased battery’s warranty. Will come again !
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August 2023 by Mike M.
DO NOT GO TO AUTO ZONE AT 3975 MISSION AVE. IN OCEANSIDE!!!!! Sent my daughter over there to get her battery checked after I had to jump start it. Explicitly told her not to shut it off because it would not start again by itself. Well low and behold the employee at Auto Zone shut the car off, checked then told her she needed a new battery. They would not install the battery she bought OR EVEN GIVE HER A JUMPSTARTTO GET BACK HOME. Great customer service
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August 2023 by Will G
I came in as I suspected my battery was needing to be replaced. Within 30 seconds of walking in, we were walking out to test it and sure enough it needed to be replaced. The immediate help was extremely appreciated and the friendly attitude of the autozone employee, was truly appreciated. Bryan was the person who helped me and he even installed the battery for me! Truly went above and beyond at this location and it’s by far the best service I’ve ever received at an Autozone, let alone ANY vehicle associated repair shop or anything like it. Bryan worked quickly, was professional, and I was back on the road in no time. I cannot thank you enough, Bryan! You really went above and beyond and blew me away with your professionalism and service. You’re great at what you do, thank you so very much!!
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July 2023 by pouya bahari
Staff is not friendly and they don't provide good services
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July 2023 by Bonni M.
I thought I needed a new headlight. It looked like it was out. Guillermo came out to look at my car. He was so professional and so polite!! He actually found out the light was loose and no new light was needed. He was so honest and so helpful. I will definitely go back to this Auto Zone for sure!
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May 2023 by Maria Banuelos
Luis & Art provided amazing service . They were ready to help and were knowledgeable.Highly recommend this store for any of your vehicles needs / parts . These men has no hesitation to help a customer to provide the best service in time of need . Thank you very much .
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May 2023 by Nando B.
stop by this morning to grab some oil. Guillermo was super helpful and awesome. he puts the service back in customer service.
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March 2023 by Jessica Jones
I asked the guy to look up the part and he gave me the wrong one. And when I walked back in to return it 45 seconds later, they acted like they couldn't return it. And kept looking at me like I was going to steal something even tho I had my card in my hand and was asking for help. Followed my boyfriend around the store and was very rude.
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March 2023 by Mr. Doug Pierson
Just got held up by Keoni. Great dude. Really fast!
