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February 2024 by Kaisey Shaw
Go see Josh at this Autozone! He was not only incredibly helpful but also so kind. He installed the new battery for me (in the dark) and actually had to install a second one because the first one was faulty. He did this all with a smile on his face. He went above and beyond for us and we are so thankful for his help and great attitude about everything! Thank you Josh!!
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January 2024 by Colleen Beach
Aaronat auto zone top notch employee Thank you again
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January 2024 by Mara Bernal
I like to buy what I need for my car at Autozone but I don't like the staff they usually have at all, they lack preparation, they are slow, lazy and unfriendly.The only worker who meets the requirements is MARCO SUSTAITA from the Mission location across from Los Piratas Oceanside Highschool.Please Autozone! Invest in the training of your staff.
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November 2023 by Kim G.
Stopped in this morning (A Sunday!) to buy a battery. In the store for about 6 minutes. Battery installed in 5! Great staff! Great service from Manny! Thank you Manny & Auto Zone!
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October 2023 by Joni B.
Fabulous customer service! I came in (61 year old woman) after my car had not started getting gas. I believe it was Joshua that helped test my battery and then replaced it for me. He was so kind and helpful throughout the process. I left there feeling assured I was safe to drive home and my car was back in running condition.
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October 2023 by mike larson
Greeted instantly as I walked in door and was helped by manager Aaron, What a friendly knowledgeable guy and helpful. Never had such great service at any other autozone Thanks Aaron
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September 2023 by Roxana Lye
Arron and his staff are extremely helpful. If they can't help you, they will give great reccomendations of other shops that can help. One of the best places to go to.
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July 2023 by Kady D.
The guy with the long hair and red shirt is the word customer aero you can ever get... takes for ever the line and talking to his friends on the phone
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July 2023 by Alexis Ramirez
I was with my parents to get a part for the car at around 2:30pm and employee named Eladio Luis was very helpful, kind, and very nice to us and even came outside to help put in the parts we needed to add to our car. Everyone in AUTOZONE in Mission Ave was very helpful as well! Would recommend Eladio Luis to help and for answers as well!
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July 2023 by AJ Locashio
Aaron is fantastic and took great care of us. In fact, every time we have gone everyone is knowledgeable and courteous. Highly recommend.
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July 2023 by Thomas Burke
Horrendous service, the employees (with a few exceptions) know nothing and don’t care at all. Their online system is awful as well, I order something and it says they have it in stock, I show up and they don’t have it and no one knows why. Used to be a great store, they’re awful now. Go to O’Reilly.
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May 2023 by Sergio T
Stopped by a few days ago to buy a replacement bulb for headlight. Nico K was very helpful with not only finding the right part quickly but also replaced it for me on the fly! Thank you again.
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May 2023 by Maxi's World
Wrong Picture of their store. Yet another scammer tester. DO NOT GET YOUR BATTERY OR ALTERNATOR TESTED AT AUTOZONE. Their testers are broken and will tell you, you need an alternator when you don't. Today it wouldn't even test my battery properly when I had a perfectly good pottery. There's no reason why only AutoZone's testers are saying I have a bad alternator. This particular location said I had a bad battery. Why did the other AutoZone's test my battery as good then? I have went to several other auto shops and gotten the proper test as a smooth running charging system. Because of AutoZone I lost over $1,500 of wages and their customer service is a mockery! Nobody at the regional office or corporate seems to care about the situation or horrible experience I went through. All of their customer service reps are non English speakers and this company is just overall garbage. There are so many better auto parts stores out there. AutoZone is a complete crook of a company.
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April 2023 by Vanessa Melendez
Skye gave me the incorrect bulb, even after telling her the proper make and model. Asked her if she could help me replace bulb. She said she didn’t know how which is fine, but then she asked the manager Aaron W. He went over to take a look and said it was too tight and needed a “special tool “ to remove. Overall poor customer service. This place needs knowledgeable staff asap.
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April 2023 by Christopher Ludiker
Great experience, I recommend speaking with Skie. She was professional, knowledgeable, and was able to help me both in person and over the phone when other employees struggled.
