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March 2024 by Katherine K.
Kudos to Robert for being so understanding and helping me with a senior"s internet issue. Glad there are still people that care out in the world.
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February 2024 by Luciano Prestonise
Store manager and district manager both helped me call and get credits for billing issues that have been going on for months
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January 2024 by Larry Irmer
Thanks to the tech at this AT&T store who got my new iPhone up and running. It was easy and quick and saved me much aggravation!
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January 2024 by Diana Laue
People that work there are very understanding and they listen to your concerns
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January 2024 by Laura Davis
Robert is really quite great to work with. This was my second experience in 2 months with him and both instances were truly enjoyable. He is a professional, he knows the business and was able to answer all my questions to help guide me towards the best solution for my needs.I also truly appreciated how he handled juggling multiple customers during a busy time on his own. He is definitely one of the best service professionals I've seen in the last few years.
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January 2024 by Nathplon Shepherd
Moses was excellent and answered all my question .excellent customer service skills and look forward to having him help in the future ... bravo moses
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December 2023 by SuperBest Water Damage & Flood Repair
I’ve been into this store a handful of times and the service has always been 5 stars. Even when overwhelmed they acknowledge each customer that walks in. Many stores don’t do that. Friendly, helpful & knowledgeable.
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December 2023 by sharoncurry
I came in to get a new glass protector and came out with a free new iPhone 15! Tyler helped me and was fantastic. Very knowledgeable and very patient. He offered helpful suggestions without being pushy and made me feel very comfortable asking any question. Thank you Tyler for such great service!
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November 2023 by Anthony de Vera
Switched from T-Mobile. Went in expecting it to take hours, was surprisingly quick and easy. Tyler was awesome.
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September 2023 by Eileen Snover
I have been coming here for years. I love that every time I come I always get speedy amazing service that is always satisfying. Whether it’s buying accessories and if there is a problem they fix or helping me with any issues related to att. They are always on point. Thank you Robert and Moses for always being a great people and making my life a little easier as a parent. You guys rock!!
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September 2023 by Linda Ridge Johnson
After hours at home trying to resolve several problems with AT&T online techs, my nephew and I finally went into this Oceanside store to speak face-to-face to a service rep! What a relief when Robert took our case. He is very well-suited to his job! Without going into much personal detail, suffice it to say that Robert handled every hurdle with patience, professionalism, and purpose! After 2 hours on one day and 3 hours on Labor Day, each problem was addressed step-by-step until everything was resolved, leaving 2 very satisfied customers!The duo is amazing! They work on each customer's issues almost simultaneously!Whenever a customer was on a phone-hold from an AT&T off-site problem-solver, choosing a new phone, talking to out-of-state shipping vendors, or paying their phone bill, these 2 guys would carry around an electronic service tablet for each customer, respectively!They switched from tablet to tablet to move each process toward resolution without confusion!Each customer felt like they were the only customer being serviced. It was a pleasure to watch how they kept their focus to move each process along expertly, switching back 'n forth from customer to customer! Kudos to them! They are an asset to AT&T!Thanks, guys! May GOD bless Y'all! ✝️
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September 2023 by Eileen Guzman
I have been coming here for years. I love that every time I come I always get speedy amazing service that is always satisfying. Whether it’s buying accessories and if there is a problem they fix or helping me with any issues related to att. They are always on point. Thank you Robert and Moses for always being a great people and making my life a little easier as a parent. You guys rock!!
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September 2023 by Arlene Wood
If you ever need help go to Moises he will do whatever he can to help you out! I had a great experience with him and I’m sure coming back to him if I have any questions. He is a team leader.
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September 2023 by Scott Eulberg
Credit where credit's due. In a new world of mediocre customer service, it's always nice to come across people the actually care about the customer.When I needed help replacing a phone that I broke I was happy to meet GM Robert Condon. He explained ALL options with clarity and made sure I understood exactly each avenue available. I'm happy to stay with At&t just for the experience I had with Robert today.Preciate you Robert.
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September 2023 by Marissa Pompper
The representatives are all great and passionate in dealing with bunch of people waiting, especially Xavier. All my needs pertaining to a new phone was met. All thumbs up!!?
