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August 2024 by Julio cesar Encarnacion
Very nice ? ?
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June 2024 by Thelma Delcastillo
BEWARE OF THIS PLACE! Plenty of hotels, motels, motorhomes, etc. in the area to stay at. The Mattress in the room they gave us had yellow pee like stains and the entire room had a distinctive smell. I showed the attendant and he immediately called the owner and also took photos. I spoke to the owner myself and didn't even offer us another room or an apology. The attendant (Jesse) however did apologize. We immediately left and stayed at another hotel for the weekend. Even though I told the owner and attendant that I was not staying he had the audacity to charge the full 3day stay. Which I'm disputing now with Expedia and my credit card.
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June 2024 by Nayeli Palomera
Rude customer service. Great spots around to stay in. Go elsewhere not to this one.
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February 2024 by Amber Gonzalez
Don't stay here. My son and I got bit by bed bugs. The room was also not that clean. I stayed in room 109 and looked at other reviews and it was the same room as someone else who reported the same issue. Even though the property manager was a very nice guy that said he was new, and when I left a day early, I told him that the shower was cloged and that I was leaving early because my family wanted to go home; Other reviews stated that when they tried to let the management know about bed bugs are dirty rooms, they were met with hostility, so being a woman and having kids, I told the property manager that so I could just report my problem to my reservation customer service agent. I called the hotel today to ask for a refund because of my issue and the OWNER answered and was being extremely unprofessional. He called me back and extremely hostile and called me a lair. I told him why I told the manager why I was leaving early and he just yelled over me and then hung up on me. I urge others that had the same issue to report to a health inspector.
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January 2024 by Michelle Hoffman
Bed bugs.me and my disabled mom stayed in room 109 we had to ask for a blanket only had a sheet to cover up with .then we woke up in the middle of the night with bed bugs crawling on us.i called the front office and he said they didn't have any more rooms available so me and my mom had to drive home at 2 am because we couldn't find a place to stay.mind you this was our first night there and we booked for 4 night and the property owner refused to give us any of our money back.I do not recommend this place.Rooms: Had beds bugs
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January 2024 by Bill G.
They basically don't care about you. Stenchy smoking rooms that they refuse to admit exist. My son rather slept in the car, it was that bad. And so rude... no need to be rude when denying basic customer service. Basically if you book here , you are your own worst enemy. They will only aid you in your own desired masochism. Life is too short. Avoid the Oceano Inn.
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December 2023 by Aus Aachen
Since I had mistakenly checked in on my cell phone for a later day and had already paid, which could not be canceled, I wanted to pay the difference additionally for November 23rd to 24th, 2023.Unfortunately, the lady at reception wanted to charge me a significantly higher difference than the comparison of the online prices for the different days would have suggested.Nobody wanted to accept my objection.I then went to another hotel.
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December 2023 by Erika DeHerrera
We have been here a lot and recommend this in to anyone new or family visiting! The owners are a delight, the beach is nearly in your backyard!Rooms: The rooms have microwaves and mini fridges. Nothing fancy but cozy which honestly is more important to me!Nearby activities: The beach, parks, RV parks are at your doorstep. Johnson's Market and Gifts is right in front of you are in need of forgot anything!
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November 2023 by ziggy L
My experience at this so-called "motel" was nothing short of a living nightmare. The room I was given was a breeding ground for bed bugs, turning a night's rest into a tormenting ordeal. But what truly makes this place a despicable pit of despair is the fact that the owner was nowhere to be found. While I battled those bloodsucking parasites, he was likely out gallivanting, enjoying my hard-earned money, possibly at the casino, in his own sordid version of a twisted joyride.What's even more grotesque is that I'd decided to check out at 2 AM, fleeing this wretched establishment in the dead of night to escape the torment. Yet, when I requested a refund from the scoundrel of an owner, he greeted me with a heart as cold as the bed bug-infested room I'd just vacated.Comparing this establishment to a homeless shelter is an affront to the shelters' noble missions. Even in those humble refuges, I've found more compassion and decency than in this veritable chamber of horrors. It's not a motel; it's a malevolent scam preying on the unsuspecting.I strongly urge anyone considering a stay here to steer clear. It's a cruel, fraudulent den of inequity where your money is casually squandered, your well-being is disregarded, and even a middle-of-the-night escape won't grant you the slightest modicum of justice. Sleeping in your car would be a more comfortable and safer option than the abyss that is this so-called motel.
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November 2023 by Karen Peterson
It was clean and the bed was comfortable. Nice hot shower.
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October 2023 by Ziggy L.
My experience at this so-called "motel" was nothing short of a living nightmare. The room I was given was a breeding ground for bed bugs, turning a night's rest into a tormenting ordeal. But what truly makes this place a despicable pit of despair is the fact that the owner was nowhere to be found. While I battled those bloodsucking parasites, he was likely out gallivanting, enjoying my hard-earned money, possibly at the casino, in his own sordid version of a twisted joyride. What's even more grotesque is that I'd decided to check out at 2 AM, fleeing this wretched establishment in the dead of night to escape the torment. Yet, when I requested a refund from the scoundrel of an owner, he greeted me with a heart as cold as the bed bug-infested room I'd just vacated. Comparing this establishment to a homeless shelter is an affront to the shelters' noble missions. Even in those humble refuges, I've found more compassion and decency than in this veritable chamber of horrors. It's not a motel; it's a malevolent scam preying on the unsuspecting. I strongly urge anyone considering a stay here to steer clear. It's a cruel, fraudulent den of inequity where your money is casually squandered, your well-being is disregarded, and even a middle-of-the-night escape won't grant you the slightest modicum of justice. Sleeping in your car would be a more comfortable and safer option than the abyss that is this so-called motel.
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October 2023 by Jennifer O.
I was really nervous when I booked my stay here , the reviews were horrible but I'm glad I took a chance !! Upon our arrival the first thing I noticed was how clean the room was , and I mean really clean !!! I got the double bed room , it has the fridge and microwave, it's pretty spacious. My expectations were pretty high considering we usually stay at Sea Venture but , we're members of the Elks lodge and it's really close and convenient so I decided to take a chance and stay here . There's a liquor store right next door so it's really convenient, the only downside is there's no ice machine but it was fine because the store is next door. The beds are super comfy and The customer service was outstanding , so friendly!! Im definitely coming back here !!
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October 2023 by Carol Tennyson
This was a very uncomfortable place to stay! I ended up calling it The Bates Motel! The bathroom was clean and the sheets were clean but the floor felt dirty and definitely the carpet needed to be replaced! When I called the manager they were always available and tried to assist. I would never stay there again. In fact we checked out early we checked out 3days early
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August 2023 by Tracy Sedeno
Very quiet peaceful clean rooms.
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August 2023 by Rohan ranadive
Clogged toilets and stained smelly carpets not washed in decades.
