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August 2024 by Raul Diaz
Poor customer service
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August 2024 by Vetal Kozachok
UPS is the worst post service ever. They bring package when you are not home and after a big deal to get the package. At the second attempt I could get address where they keep package and at the third time could finally receive it. Huge waist of my time. In customer service answers only robot.
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November 2023 by Melody Alatorre
Very helpful employees
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November 2023 by Sophie Ear
Never have problem here. Excellent service
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October 2023 by Belinda Stevenson
I go to the ups store and I have only gotten the best service, no long lines, with the Amazon app when I have to return idens it is so easy to return stuff, 5 mine and you are out the door. Thank you for providing customer service.
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October 2023 by John-Alexander Cardenas
I came in to establish a post mailbox service and when I informed the fair skinned gentleman of my request, the gentleman the. Replied “oh sorry, I don’t know how to do mailboxes, you’re going to have to come back tomorrow”..Ups lost my money.
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October 2023 by Denise Morford
Friendly employees
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August 2023 by Rachel H.
What is with the weird, opinionated employee (in his early 20's, reddish hair, glasses)? I Have been taking Amazon returns to this location for years. Over the last year or so I have encountered a very strange young man who seems to think everyone should cater to his personal preferences. Keep in mind, I have NEVER had issues with an employee at this location before. All past experiences (before said employee) were always quick, easy, and pleasant. Now, if I happen to go on a day when he's there...not so much.So, I like to blackout the old bar codes on my Amazon returns (with a black sharpie), just to be safe. It's advised on Amazon.com to do that and several of the other employees at this location have commended me for going the extra mile. This particular employee, however, feels that it's necessary to lecture me (every single time) on how "unnecessary" it is. First off, better safe than sorry. Secondly, it only takes a few seconds of time. If it's such a waste of time, then oh well, it's a few seconds of *my* time to waste. Thirdly, other employees at this location have told me that it's smart to blackout the old bar codes and that there have been past issues with people who haven't blacked them out. Besides, what does it really matter? It doesn't cost him anything. It doesn't hinder his job in any way. What does it matter if I feel just a bit more secure blacking out the old codes? It shouldn't matter to him. Yet every single time he's extremely pushy and rude about it, because for some weird reason blacking out the old codes personally irks him, because *he* deems it a waste of time. He's made that quite clear.After yet *another* one of these frustrating encounters with this rude young man, I'm getting to where I don't even want to bring returns to this location anymore. Maybe driving a little further to Kohl's isn't such a bad idea? No one there has ever given me sh*t for trying to protect myself.
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August 2023 by Greg Mouel
This is the only location i come to. Very efficient and fast customer service. Big thanks to the employee dede who is always nice and has a smile. she helps me when needed and always gets the line down very fast. Sometimes I struggle to stand for a long time but she manages to get the line down very fast especially when the line is out the door. I couldn't find a code for an Amazon return and she found it for me. Thanks dede you're the best.
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August 2023 by Lisa Reinsmith
Even when there is a line, they tend to move it forward very quickly. For the most part, I have always been able to get in and out of there within less than five minutes and the staff is always friendly.
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May 2023 by No One
Charged 3.50 to send them an email of my printing label and an additional 30 cents to print it. I understand the cost to print but checking your email is the cost of doing business. Terrible company policy.
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March 2023 by Jeff Peterson
I'm not sure about the other reviews here the service here is always Excellent. last time I came in, I left with a smile on my face after having a nice conversation with the young man that helped me out.
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March 2023 by Bad Kitty
I dont know about these other posts but I went in today. The young lady was extremely nice and helped me greatly. She was all alone working and she handled like a pro. Very good employee
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March 2023 by Corrado Provenzano
I dont know about these other posts but I went in today. The young lady was extremely nice and helped me greatly. She was all alone working and she handled like a pro. Very good employee
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February 2023 by Robert Cebalo
I dont know about these other posts but I went in today. The young lady was extremely nice and helped me greatly. She was all alone working and she handled like a pro. Very good employee
