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January 2024 by Jovel Queirolo
Hieu is the best in the business. Excellent communication, service, and price! I wouldn’t trust my car with anyone else.
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November 2023 by Wanda F.
I took my car to Honda Oakland and without even doing a brake inspection, the service advisor told me I should replace the brake pads because they were at 5mm and 3mm 14,000 miles prior and probably needed to be replaced at a cost of $1100. I declined and looked up the yelp reviews for XYZ since it was close by. The reviews are PHENOMENAL! I called and Huey was able to get me in right away and quoted me a price $700 LESS than Honda quoted. I dropped my car off and a few minutes later Huey called to let me know "your brakes have plenty of life left"! Huey and XYZ will be my new go to for all of my Honda service and repairs! Thank you Huey for your honesty and not trying to take advantage of a woman.
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November 2023 by Xaivier S.
Great customer service and the man came in on his weekend to make sure I got my vehicle!!
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October 2023 by Melanie N.
XYZ Motors has been my local go-to shop for my 2002 E46 for about 10 years now. Hieu is friendly & honest about what repairs are needed while also being quick & reasonably priced for the area. I emailed yesterday, brought my car in this morning for the SES & brake pad lights, and picked it up by 115p today. Very happy with their services.
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October 2023 by Pascual B.
Our 2012 Honda Odyssey was having brake problems and I gave XYZ Motors a call based on the recommendation of a family friend who used to own an repair shop in downtown Oakland. Huey was very friendly on the phone and was able to squeeze my appointment in on Friday morning. The shop is clean and organized and I really appreciated the clear communication throughout the day as they tested different things. He walked me through what steps he recommended, incrementally ruling things out by starting with the easiest and least expensive options, and getting my approval for the costs before moving to next step. In the end, after trying and ruling out the simpler low-cost fixes they determined that our van needed a repair that would have to be done at the Honda Dealership. Since they couldn't fix our problem directly, they didn't charge the full amount he had originally quoted, but even if they had, the price was very reasonable and everything was itemized and described in the receipt. Overall it was a good experience and and I wouldn't hesitate to take our cars there again for other diagnostics or repairs in the future.
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August 2023 by Patrick H.
I appreciated their clarity, directness, promptness and professionalism. One thing that I always feel good about is if a mechanic makes a recommendation to purchase or replace something and they send you somewhere else that they are not connected to so that you will save money and they did that with me. This was my first time and I will certainly make this our next stop when need repairs on our cars.
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August 2023 by Jeff L.
Went to XYZ Motors for my car maintenance (2009 Honda Fit, A1 service). They were super nice and polite, giving me HONEST suggestions and a fair price. Moreover, they were extremely fast. I dropped my car off at 8:15 am and was able to pick it up at 11 am. Will definitely go back again.
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June 2023 by J D.
Fast, honest, reliable service. Took care of my 1999 Lexus using quality products and a completed the suspension (struts and shocks and wheel bearings). I didn't have to ask for an alignment or tire rotation, they knew it was necessary. Only improvement opportunity is to eliminate/reduce/apply as credit the inspection fee which was $160, but most places are charging for inspection too.
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February 2023 by Dave B.
Hui is the mechanic we've replied up on for years. Always honest about the options and value of the repairs relative to the car. Would never go elsewhere.
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January 2023 by Steffy W.
My local gas station shop had quoted me $5.5K worth of work. The guys at XYZ were great to help confirm what was truly needed and deny much of the work originally quoted. My car was running smoothly after only $3k of work. They were also able to turn the car around quickly!!! Super appreciated how direct this crew's communication was as well as how they took the time to keep me updated on progress!! Totally recommend!!
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December 2022 by Doug R.
I had to get a tire pressure sensor replaced on my 2013 Honda Fit. The price was reasonable and they were able to complete the work very quickly, about 3 hours. I was really happy with how easy everything was. I will be going back to these guys next time I need work done.
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December 2022 by laura altamira
This place has always take care of our car. Wonderful customer service anytime your car needs it. They are quick. Very trusty and they provide an excellent service to our car. I live it. We have been loyal customers for the last 12 years . A very recommended place.
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November 2022 by Jamie
Really great experience with these guys! They are friendly, they explain everything in a way that’s actually easy to understand, and help you prioritize work based on urgency. They even fixed a cosmetic issue on my car for free and didn’t even mention it. Will return here for all of my service needs!!
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November 2022 by Gabriel P.
Talk about a unicorn of an auto shop! Finding an honest mechanic seems almost impossible but search no more! XYZ Motors has the honest and reliable help you need for all your car repair needs. Hieu is responsive, knowledgeable, friendly and the service is quick and thorough! To top it all off, so much more affordable than going to those crooks at the dealership! I will definitely be bringing my car there for all my future service and repair needs. (In case it matters, my car is a Honda insight 2020. He had no problems servicing it; better than the OEM even!)
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November 2022 by Jamie Merritt
Really great experience with these guys! They are friendly, they explain everything in a way that’s actually easy to understand, and help you prioritize work based on urgency. They even fixed a cosmetic issue on my car for free and didn’t even mention it. Will return here for all of my service needs!!
