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March 2023 by M
If I could give the very tip I would. But I had to leave something. All I can say from past experience, my own experience I wouldn't do it again, wouldn't recommend them, not even for a dog house.
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June 2019 by Carrie M.
It's been a long time since the last review for this company. My five-star review is for Senior Mortgage Consultant Mariela Moreno. Mariela is a fantastic mortgage lender! Incredibly communicative, prompt, organized, efficient and all-around on top of everything. I have worked with her on a number of transactions throughout the years. I trust her, and value her professionalism. One of the most competent and detail-oriented lenders in the area.
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September 2013 by Bill P.
This is a nightmare company to be avoided. I have a loan that started with World Savings which was taken over by Wachovia which, in turn, was swallowed up by Wells Fargo. Ever since Wells Fargo took over, it has constantly harassed me and my wife. It started a few years back when I received a call a couple of days before the stated payment due date in my mortgage loan contract. The woman advised that the call was a friendly reminder that my mortgage payment was due shortly and she started to ask intrusive questions and I hung up. Since then, I get as many 20 calls a month that purport to be "debt collection" calls even though I am still in the two week grace period provided in the mortgage loan contract and my payment cannot be considered "late." I have never had a late payment in all the years that I have had this loan. Nonetheless, they call and call. These collectors will tell you that you signed a contract saying you would make loan payments on a certain date each month and that you are some sort of deadbeat if you don't pay by that date. When you point out that the bank signed the same contract and agreed to a two week extension for payments before they can be considered "late," they struggle for some response, usually without any success. When I ask whether I am in arrears or if I have ever made a late payment, they agree that neither is the case but amazingly stick to the story that "debt collection" is what they are doing. They are not. This is pure harassment to badger people into making payments before they are contractually required. I just arranged for a loan with a reputable bank but still get the calls.
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December 2012 by Vlad S.
The Company is out of rich all the time. The mortgage consultant is hard to talk, never call you back. Horibble experience.
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May 2012 by Jim E.
by far the worst experience ever been trying to refi for 3 months with what they call "stream line refi" hahahahaha what a joke!!!!! all they do is lie lie lie and drag the whole process out. I'm so sick of this they deserve less than 1% of 1 star. its really no wonder the market is the way it is. these guys are dragging the refi out for 3 months getting it to expire/fall thru (rate expire) and i spent $600 on one apprasal and $500 on another. this is a complete scam
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July 2011 by Matthew B.
Working with Wells Fargo Home Mortgage will make you wish you could buy your home in cash. I recently purchased my first home and decided to work with Wells Fargo because it offered better terms than mortgage brokers I spoke with and because my Mortgage Consultant assured me the deal was simple and straight forward. Famous last words. Everything seemed to be going well; at least according to my Mortgage Consultant, until three days before we were set to close when mistake-free loan documents were still not ready and a number of expensive surprises arose. It is impossible to know whether the problems were the result of Wells Fargo mistakes are not. What I do know is how poorly Wells staff, including managers, handled the situation. I was called ungrateful, belittled for expressing concerns, and continually promised things that were not delivered. In the end, it was clear Wells did not care whether my deal closed or not. Even as the deal was falling apart, my Mortgage Consultat told me there was nothing to worry about. In the end, I arranged for a rescue loan with another lender and, in part because that company offered a very high level of service and better loan terms, I will never do business with any division within Wells Fargo again. If you are purchasing property and you actually want the deal done, steer clear of Wells Fargo.
