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January 2024 by John R.
This is more of a review for the Walgreens app, and a warning to users of this store in particular. I directed a prescription here on the app then went to pick it up only to find they only serve certain kinds of prescriptions here. The app should know and not allow you to order prescriptions here that don't match what they serve. For privacy I'm not going to write what prescriptions they do and do not serve but if you're doctor is writing one please be sure to check with them that this pharmacy is the right one. Otherwise I have gotten COVID shots here and the pharmicists and their assitstents were good (though it took a little while).
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January 2024 by Tiffany Squire
Friendly associates, but they didn't carry what we were looking for.
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November 2023 by Mike Olson
I have a specialty medicine that is mailed from this pharmacy every month. The staff faithfully calls me as a reminder and they are very courteous and helpful.
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April 2023 by Tamara Douglas
I have a special depot medicine I have to get filled every two weeks. The pharmacist clerk called to place my order. I told her when she asked where she should ship my rx to, she should ship it to the Walgreens on Cutting Blvd in Richmond. What did she do? She shipped it to San Pablo and Laurie Lane where the Walgreens is never open. I called the community pharmacy in Oakland to ask where the medicine is at since it was mailed on 3/24/23. The lady Rita told me my medicine was in Richmond. I told her no it wasn't. She told me I just need to let them know it's a depot as if I'm incompetent. I told her her colleague goofed up. She checked and said they sent it to the Walgreens that's never open on San Pablo and Laurie Lane. I called corporate and they do what they do best, nothing. I understand why they are downsizing.
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October 2022 by Subliminal Tha Kid
The nicest pharmacy staff ever. Always call me when I need my Humira shipped. They always take care of any problems. I appreciate them so much. Literally I am lucky they care about their customer. I used to go to CVS and no offense to them but holy cow night and day difference. Crazy how customer service can go such a long way. With me being chronically ill, they make getting my Humira so less stressful and always on time
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October 2022 by Hell Purr (Helper)
The pharmacists used to be so helpful here, and convinced me to stay with them even after I moved away. So they were shipping my prescription to other pharmacies for a couple years, even though at first I didn’t think it was efficient. Now I get a call from a new (?) pharmacist there and he was completely out of line and RUDE. The worst experience I’ve ever had with a pharmacist... I have cut my ties with this pharmacy and I’ve already switched to a new location. Don’t forget that you are working with PATIENTS. If you can’t work with people, then this shouldn’t be your job.
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September 2022 by Norell M.
TL/DR: person that gave me my shot didn't put on clean gloves before doing so after touching multiple non-sterile things outside the procedure room. Full Review I came here for my Covid booster. They seemed to be very frazzled and rushed even though there were only 3 total customers while I was there (appx 30min) - one ahead of me, myself, and one after. The true reason for the bad review is bc the person who gave me my booster shot did not follow proper medical hygiene. The injection took place in a separate little room off the waiting area. The employees have to come out of the pharmacy area, go through the waiting area, and then enter the little room that has keypad lock. The person who gave me my injection came out of the pharmacy area already wearing gloves and didn't change those gloves for my injection. So she handles god knows what while she was in the pharmacy, touched multiple door handles, a key pad to access the little room, and various items in the little room, all before giving me my shot wearing those same gloves. I started to ask her to change them but my nerves got the best of me so I stayed quiet. But the more I thought about it, the more upset I became so I'm leaving this review. I wouldn't trust them to handle anything else after what I experienced.
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September 2022 by Subliminal Tha Kid Project 7 Ent
The nicest pharmacy staff ever. Always call me when I need my Humira shipped. They always take care of any problems. I appreciate them so much. Literally I am lucky they care about their customer. I used to go to CVS and no offense to them but holy cow night and day difference. Crazy how customer service can go such a long way. With me being chronically ill, they make getting my Humira so less stressful and always on time
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September 2022 by matthew eric
The best staff in the pharmacy department!!
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April 2022 by Wen Tung
Very pleasant and smooth interaction with the staff. Got both of my Covid booster shots here. Highly recommended!
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February 2022 by モーリーの召使い
Our family came here for our Covid-19 booster, best experience yet dealing with vaccines! The senior technician (Veronica) who checked us in was super nice & politely explained the slightest delay (computer was slow). She thanked us for our patience even though we did not at all feel like we were made to wait. The pharmacist who gave the shots (Chandrika) was great with my kiddos, very timely in giving the shots & helpful with information regarding our vaccine records that I was unaware of. The area to wait was very clean! The staff truly are the epitome of good customer service.
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January 2022 by T. Thud
The pharmacists used to be so helpful here, and convinced me to stay with them even after I moved away. So they were shipping my prescription to other pharmacies for a couple years, even though at first I didn’t think it was efficient. Now I get a call from a new (?) pharmacist there and he was completely out of line and RUDE. The worst experience I’ve ever had with a pharmacist... I have cut my ties with this pharmacy and I’ve already switched to a new location. Don’t forget that you are working with PATIENTS. If you can’t work with people, then this shouldn’t be your job.
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December 2021 by Audrey B.
If you are looking for a booster, this is a nice place to get it done. The pharmacist was very nice and they have a private room where they give the booster. My appointment ran on time. It's a very small location next to the Sprouts.
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December 2021 by Bill Palmer
Sign up for a shingles vaccine, fill out a form on line so I won't have to fill it out in the pharmacy. Arrive at the pharmacy, forms have been lost, asked to fill them out again, I do, then they tell me they're out of the vaccine I signed up for. A typical experience at Walgreen's.
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May 2021 by stephen schiller
They have always been helpful and filled my prescription, with rather complicated insurance requirements competently.
