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January 2024 by Sagar Manda
Worked with Athena and Deb to sell my 2011 Audi A4 with 115k miles on it and a misplaced title. Athena asked a few questions and promptly made a fair offer. Deb processed the drop-off and title replacement, and was very efficient. Would sell a car here again!
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January 2024 by Frazer Bradshaw
I find it very strange that VW of Oakland doesn’t have a terribly low rating. My experiences have been generally unpleasant, and after years of not patronizing them, I had an issue that necessitated a dealership. They were unhelpful and the service person was rude to me. I recommend not going to VW of Oakland if you can avoid it.
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January 2024 by Jamilah Yaminah
I thank Volkswagen of Oakland for their entire support of me and our decisions, togetherness. Hard work & hardship has been a two way street for me, during this serious pandemic. But who am I or where am I going is a beautiful story, I stress to say daily or offer. And as Joey deciding to help me. Especially his guidance, I honor. I am a car owner, back in business to do the right things. Heading towards successful opportunities to leverage my ultimate reason been just in America. Thank you all.
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January 2024 by WNS
They took great care of me throughout the whole buying process (Before - During & After). Dennis and Jesse were extremely attentive, responsive & professional. I also serviced my vehicle there and their service department was superb! Everyone there was awesome. Highly recommend. Thank you VW of Oakland for an amazing experience!!
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January 2024 by Julie Evans
Buying my daughter a Tiguan at Volkswagen of Oakland was a terrific experience. Dennis the sales person was great, he was easy to work with, accommodating and friendly. We had financing in place but the Finance team at Dennis’ behalf got us a better deal, papers signed efficiently and the car was detailed and we were off. Would highly recommend Volkswagen of Oakland!
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January 2024 by Errion Zanders
One of the best car buying experiences yet! I walked in at like 430pm and had test driven 2 vehicles (decided on the 2024 on the showroom floor) and completed my purchase all docs signed by 630pm.. like completely unheard of!
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December 2023 by Ashoak N.
Tyler helped us with the new car purchase. He was super helpful to guide us through our car purchase. He was easy to work with, very knowledgeable, and recommended the right options for us. He went above and beyond to help with an after purchase issue fix. Please reach out to Tyler for help.
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December 2023 by John ..
Tyler Pimentel was easy to work with and upfront about everything. Would definitely recommend seeing him if you are in the market!
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December 2023 by India W.
Im in the middle of a divorce that started off amicable. We ended up disagreeing about our current vehicle so I decided to just. say "whatever " and buy a new car! My name , my financing, my insurance , my everything ! My husband was shocked, but supportive and went with me to VW because he knew I knew nothing about purchasing a vehicle. We were kindly met by Salesperson, Tyler Pimentel. He was not pushy or annoying and let us look around before we were ready to ask questions. Eventually we approached Tyler who professionally introduced us to the kind of VW I was interested in and answered sone general questions still letting us decide if we wanted to go further with a possible purchase .Long story short, Tyler made this experience so very easy and pleasant. He displayed a trustworthy demeanor, was thorough, funny, respectful of my obvious lack of knowledge and we left excited about our purchase , well, my purchase !!! My new car was delivered the following day. It was clean, no damages, and included all supplies. Tyler introduced some important features and directed me to the manual for further. I am still learning the many features as I am technologically deficient ! Can you believe I used to be an armed Police Officer for several years ?! Way to go Tyler P. ! You rock and represent VW well. They are lucky to have you! Now, does he make house calls to help me figure these features out ? Ha, ha ! Thanks for making an emotional situation well worth it !!!!
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December 2023 by Ariana H.
My experience at Volkswagen Oakland was great. Tyler sold me my first Volkswagen suv . Tyler was very patient and explained everything to me. His energy was on point . I will recommend him if you're looking for a great Volkswagen. The staff was friendly and inviting . In and out process . it was a great experience.
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November 2023 by Sandra Bethune
Very organized check-in service. I had no idea a ride to home and back was provided which is an invaluable asset for customers. Check-out just as easy. Personally walked to parts department by my check-out person to assist me in a needed purchase. All personnel very courteous, professional, and patient. Easy to do business with Oakland Volkswagen.
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November 2023 by Madelynn Eileen
Jesse and Tony were amazing! They got me and my husband set up with a new 2024 VW Atlas Cross Sport. They listened to what our needs were and were very helpful and accommodating. We really appreciated how professional and easy going they were. Would highly recommend this dealership.
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November 2023 by Alexander Ang-Angco
Bryan was courteous, patient and accommodating. Straight shooter and no nonsense experience - communicated as promised and went out of his way to make sure I understood what was happening- he maintained an even keel demeanor despite the mounting issues and costs. Happy with the end result and experience!
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November 2023 by Lydia McGill
This is BEYOND 5 stars! They should have 10 as far as I am concerned. The team is so loving, considerate, patient, and caring. I love them all, not for me getting the car but for being who they are...angels from heaven with the spirit of God in their hearts. Nothing fake which I love the most. If you're feeling some kind of way or have fear about going to get "that car," go to Oakland VW they go make it happen. I don't trust people too much but I truly trust them. I believe this place is filled with the Holy Spirit.
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November 2023 by Annie Haynes
I had the privilege of meeting Karen in your Service Department this week. She took care of my need quickly and answered all my questions. Karen is friendly and kind and truly a wonderful addition to Volkswsgon of Oakland. I will always ask for her for all my needs in your service department.SincerelyA. Haynes