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June 2024 by brandon luong
One staff try be to smarter than the others. I returned a package to the sender but it contained haradous material and could not be shipped. I receive a notification in the mail stating the package is on hold at that location. The notification was written by the mail delivery pesonel. I went there to show the notification and one of the staff said my package is at another location (on west grand ave). She also mentioned the notification is stupid. So I went to the one on West grand ave. The staff told my package is at this location. If I don't see it, asked to speak with the supervisor. So I went this location again and found my package. The staffs at this location are not friendly at all. I alway dropped my package here and never talked to any of the staff. None of the store around these area has 4 stars.
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April 2024 by Karla Bundy
Friendly and efficient service delivered with a genuine smile.
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February 2024 by Jay Yoon
I dropped off two boxes return my orders. One of them got scanned. One is losing and doesn't scan. Is that lost or stolen? Idk. Nobody gives me an answer. If they don't scan they should send back to my address on the label. But nothing. ???
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January 2024 by Deb Self
The postal workers here are always efficient and friendly. I’m so glad we have a Post Office in our neighborhood. Everyone depends on it!
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June 2023 by Reina Q.
I am seldom able to access my PO Box during the clearly posted access times as this location is rarely opened during the posted hours of operation. It's currently 9:20am on Saturday, June 24th and the posted hours are 7am for PO Box access and 9am for full service, yet they have yet to open at 9:20am!!! I paid a significant fee increase for my box this year and this warrants a refund of fees!!
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June 2023 by SnowLeopard SnowLeopard
No matter how many times I go in there and I try to be so nice to these people they still are rude to me no matter what I mean I just don't know what be going on in their minds but they are just mean
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April 2023 by Dhara Gandhi
Staff is rude, lazy and incompetent. I asked them to hold a package and not mail it as there was something suspicious about the address/location and they couldn’t issue a refund that day because they closed the register. They pulled the package and said to come back the next day. I came back and was told by the same person that pulled the package that they sent it out…paid 94$ for shipping and was told I couldn’t get a refund bc they sent it out and they can only issue same day refunds WHICH I TRIED TO GET and they denied me.
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January 2023 by Jamie H.
I'm missing mini packages that that don't make it to my house I need to pick up there, I mailed out two letters that never got where they're supposed to go because I think they had an ID and something valuable in them
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November 2022 by Bethtina W.
I love this post office. The sistah that works in the far corner is so incredibly helpful and proficient at her job. She is so on it, that I usually leave feeling better than I walked in because she makes the experience so pleasant and clear. If it weren't for parking I would use this post office exclusively. I will say that the USPS should update the equipment. Some of the machines seem like they haven't been updated since before Regan was president.
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September 2022 by Rich H.
09/23/2022Arrived at 4:48PM and they have the doors locked. Any reason why 5PM is the posted closing time but don't abide by it? Don't have too much else to say.
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September 2022 by Margaret C.
Yolanda was extremely helpful and patient, helping me fill out the Global Express shipping forms.
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July 2022 by Felicia C.
I wish they opened earlier or stayed open until six on some days. Most of the staff is nice but sometimes when you walk in there there's a unpleasant smell.
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February 2022 by Stella K
Extremely rude staff. I asked for help to maneuver the package drop off tool as it was my first time (a clear box-like tool you rotate to give package to employee’s side). I was not helped, and did it clearly wrong and was only left with condescending comments. A simple direction could have made both of our lives easier.
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November 2021 by Mark T.
i have been going to this usps for over 10 years... pretty fast, not long lines generally
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August 2021 by Demi M.
Every single visit has been a positive experience! All staff have been extremely helpful and kind. Parking can be a bit difficult here but as someone who frequents the post office, it's nice to know I'm always being taken care of here
