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May 2024 by Laurens Faber
Had a prepaid label for UPS e-mailed to me. Store was going to charge me $10 to print out the label, more than the shipping was for. Absolutely ridiculous. “We are a full service store”…. No, you take advantage of people who aren’t home, and can’t go anywhere else.
Store isn’t related to the Marriott and not in the hotel.
Reply to owners reply. The Marriott sells a full size bag for $15, that bag costs $5 at the Walmart 2 blocks away, so 3 times as expensive. That is normal for lobby/restaurant prices.
You tried charging me $10 dollars for a prepaid label on your own company, normal price to print 1 sheet of paper is $0.10. That’s 100 times the price.
I understand doing business in a downtown area is expensive. I would have paid $2 without blinking an eye. I can afford to pay $10.00. It’s still outrageous for a prepaid label. I purchased from your company already.
And the Marriott printed the label out for me for free.
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May 2024 by Tianshu Fan
Avoid this store at all cost, they charge absolutely exorbitant prices for nothing. If you want to ship something, they claim they only offer next day shipping and want to charge you $170 instead of $30 for 2 day shipping. Then they said you could purchase a 2 day shipping label online, but then want to charge you $15 dollars for printing a pre-paid UPS label. Avoid this shady store!
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October 2023 by Jaq
I recently came here to return some things, and the attitude I got from the blonde woman working there was really uncomfortable. I did have a tedious amount of things to return, but she was impatient and irritable the entire interaction doing her best to point out everything i was doing wrong and not offering solutions, just being really unpleasant. I told her to have a nice day and she said absolutely nothing. Will never come back to this particular location.
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August 2023 by Wiley
DO NOT COME TO THIS STORE FOR NOTARY
AND THEY WILL CHARGE YOU CRAZY PRICE FOR NO REASON.
I come to this store for a notary, But I was missing 1 documents and need to print out, and the store staff a female in her 30s, told me print 1 page need to pay $8 on the notary fees, and the 2 lady that work on the notary part, they DO NOT know what they doing, I’m a state license notary also, and they try to give out wrong info to you, while i questioning, the staff told me I can’t park the car outside the store.
$8 for a piece of paper. On top of notary fees.
Unprofessional service and acknowledge
Poor service
WORSE UPS STORE!!!!!!
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August 2023 by Edward M
Awful. But we already know this. Saving up to throw a huge "Going Out of Business Party" when UPS finally caves.
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August 2023 by Chrishel Belfon
I just moved to the area and UPS has always been my preferred carrier but not anymore. Thank God both Fedex & USPS are very close as well.
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August 2023 by Edward Martini
Awful. But we already know this. Saving up to throw a huge "Going Out of Business Party" when UPS finally caves.
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July 2023 by Zhang Kevin
DO NOT COME TO THIS STORE FOR NOTARYAND THEY WILL CHARGE YOU CRAZY PRICE FOR NO REASON.I come to this store for a notary, But I was missing 1 documents and need to print out, and the store staff a female in her 30s, told me print 1 page need to pay $8 on the notary fees, and the 2 lady that work on the notary part, they DO NOT know what they doing, I’m a state license notary also, and they try to give out wrong info to you, while i questioning, the staff told me I can’t park the car outside the store.$8 for a piece of paper. On top of notary fees.Unprofessional service and acknowledgePoor serviceWORSE UPS STORE!!!!!!
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July 2023 by Edward Chimney
Awful. But we already know this. Saving up to throw a huge "Going Out of Business Party" when UPS finally caves.
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July 2023 by Granville S.
The lady was friendly enough and I realize UPS provides a necessary service. However, the amount that they charge for sending a papers to an email address over the Internet for $13 is a little steep.
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July 2023 by Wiley Chen
DO NOT COME TO THIS STORE FOR NOTARYAND THEY WILL CHARGE YOU CRAZY PRICE FOR NO REASON.I come to this store for a notary, But I was missing 1 documents and need to print out, and the store staff a female in her 30s, told me print 1 page need to pay $8 on the notary fees, and the 2 lady that work on the notary part, they DO NOT know what they doing, I’m a state license notary also, and they try to give out wrong info to you, while i questioning, the staff told me I can’t park the car outside the store.$8 for a piece of paper. On top of notary fees.Unprofessional service and acknowledgePoor serviceWORSE UPS STORE!!!!!!
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June 2023 by Femi O.
I come here all the time to return Amazon packages. Erica is the best! She’s polite, informative, and makes the whole process easy. Always a pleasure to come to the store when Erica is there
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June 2023 by Sherry B.
This is my go-to UPS drop off packages. Despite the cozy room, service has always been fast for me. Although I've been here many times, I've been informed to keep my receipt in case it gets lost in delivery. It never happened with this location but I appreciate the consistent reminder. The staffs are really friendly and welcoming. They never fail to take notice of me entering the store and inform me that they'll be right with me. Whenever I have questions, they would give me a list of options before making a decision. During down time, it feels genuine when we strike a conversation. Definitely a neighborhood vibe.
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February 2023 by Michael Michael
Store is closed during business hours. At 11:36 It says “Will be back in 10 minutes”, but I waited for 20 minutes and they never come. How long have been they posted this before I arrived? 10, 20 minutes, or 1 hour or more??? No one knows. Respect your work
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January 2023 by Uproar Design & Print Team
UPS makes customers unknowingly re-direct packages to a place that does not receive packages. Whoever customer sent urgent next-day shipping, the store should take responsibility for keeping it because this shipping is critical for a reason.Our time-critical, high-value business prints have gone missing and were signed by someone misrepresenting the receiver. Very, very ridiculous.
