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April 2024 by Kim Welty
Service and merchandise is great in store. My beef is that the prices on some items are heavily discounted online and the same prices aren't available in stores.
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March 2024 by Allison Vonk
Somehow I need something from here every few months!
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February 2024 by Yash Patel
Really good return policy and lots of variety of items! Prices are reasonable.
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February 2024 by Cedrick Becerra
Staff is friendly and helpful. Even when assisting other customers they greet you as you walk in the door. Staff is knowledgeable about not only their products, but also about local animal services. The kind of staff where if they don’t have an answer they’ll work together to find one. Always a cheerful experience. If you need pet food or information they’re the store.
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February 2024 by Andrew Ungs
Came in on a Monday morning asking about an Amazon return done 2 weeks ago that was never refunded, opening manager said there was nothing they can do, I mentioned looking at the cameras in case an employee didnt process the return or stole the items, where the manager said it would take hours to review the footage despite me saying I knew the day and time of the return, I worked in retail for 10 years and it doesn't take "hours" when you know exactly when an incident happens. This manager is a liar and just wanted me to leave. Horrible customer service!
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January 2024 by Clara Dibartolo
DO NOT EVER SHOP HERETHE worst service and worst dog bath service I’ve ever used. A joke that it’s $20The soap smells terrible, hoses aren’t long enough and it’s dangerous. The steel crate it’s practically in. GO TO PET FOOD EXPRESS WHERE ITS CLEAN, Well staffed and safe.I have a large dog and this was a huge waste of time and money. MAJOR yikes
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December 2023 by gila boshary
The workers are very polite and helpful and it always nice to visit in the store
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November 2023 by Tisa Dantzler
It’s convenient, and close to my job. Store associates are knowledgeable and helpful.
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September 2023 by Justin Greenfield
Helpful staff. Very clean. Average prices.
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July 2023 by John Paul DeCuir
friendly helpful staff helped me fit a jew harness for my little buddy, great team here
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June 2023 by F M
Friendly staff, good options plus you can get tags made same day!!
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June 2023 by Hermetic S.
A few years ago everybody was nice and friendly and helpful there but for the last year or two all you get is the minimum service, like when you come in and ask where something is they don't ever get out of their chair they just wave their hand and say it's on so-and-so aisle. Today I went in looking for something, three people behind the counter, nobody ever got out of their chair the whole time. I'm sure it's a minimum wage job but still...
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June 2023 by Sam Frank
The associate from a different day made it very clear we could groom cats there, and when the challenge of bringing the cat to the store arose, other staff said that was not possible. Very disappointing overall and lead to a challenging morning.
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May 2023 by Lesley Schultz
Wonderful store!! Am so delighted to have this important resource in my neighborhood! The staff are always willing to help and go the extra mile. Store is clean and well stocked whenever I've visited. Thank you!!
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May 2023 by will hill II
Though this store is much smaller than its Petco sibling it has everything you need and the service is dynamic