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February 2024 by Alex Mendoza
They are not kind and if you ask them something, They don’t answer
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February 2024 by Everett Walker
This location is number 1 in Oakland, great customer service, in and out, and will keep you informed about all the latest deals that are available to you. They get the job done every time. And try their best to help you with whatever as quickly as possible. Because who wants to sit in a phone store for hours. Thanks Trieu, Dani, and Brandon!!!!
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February 2024 by Jamie Fox
Do not believe the video Trieu is a cool guy very help so is Brandon, and Danni puts on a screen protector the best. Quick service and very informative. And is stress free no car break in. Go shop with them.
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December 2023 by Fernanda Fer
The poor service of the store charged more than what I eventually paid, according to the service it is the amount of Oakland and they did not want to print the receipt
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December 2023 by Iliana Cervantes
Worst store in Oakland, the worst customer service.
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December 2023 by Jay Price
Customer Service is on point for all your needs.
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November 2023 by Nancy
My experience at this store was great. As soon as I walked in somebody approached me and kindly offered to help with the issue I was having. They also have Spanish speakers which is great help too!
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November 2023 by Katherine Barrientos
I had the best experience here at T-mobile, Yami was so amazing with me and had a lot of patience with me a my kids. I would definitely come back here for all my phone and questions.
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October 2023 by Rudy E.
Yose representative was super nice friendly and helpful she is awsome with customers service skills I went to a different T-Mobile store and they had no customer service at all. I came here and they took care of me as soon as I walked inside the door very satisfied with her.she went to the extreme to make the transaction went thru she the best
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July 2023 by Margarita Esqueda
My experience at this location was amazing. They provided great customer service and helped with all the issues I had. Also got a cute lunch bag as a gift.
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July 2023 by Adrian
Excellent service from all the employees and the manager, helped me get home internet and it’s been working really well!!
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July 2023 by Erasmo Andrade
Great teamwork ! Super sweet girls
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July 2023 by karen orozco
Emily gave Great great customer service!Emily went far beyond than anyone has ever done. I upgraded and help me set up my phone. She was patient and understanding she answered every questions I had. Very very helpful. I recommend this T-Mobile. Ask for Emily ! She also speaks Spanish.
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July 2023 by Silvia Hernandez
Trieu was awesome! Very helpful. Highly recommend this store!
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July 2023 by Jared López
Thanks to rj for helping me set up my new phone!
