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March 2024 by Kari M
They are in desperate need of SIGNS so that drivers know where to go. They have people employed there that are supposed to help you, but they are rude, degrading, and refuse to be any help.
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February 2024 by Ermias W
The worst experience
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January 2024 by Amrit Singh
No time limit in ssa terminal once you get in maybe you get out in 3 hours or maybe whole dayThey really don't care about your time
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December 2023 by Amritpal Singh Ludhar
The staff exhibited extreme rudeness, and professionalism seemed nonexistent. Long wait lines added to the frustration, while it appeared breaks were prioritized over working hours. Improvements in customer service and efficiency are crucial for a more positive experience.
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October 2023 by CBC
This place sucks! Hella slow workers here. If every other business operated like the mentality of Longshoremen… you would see lines wrapped around neighborhoods for Gas, smoke shops, grocery stores.Their mentality is: well since I’m here for 8 hours, you too as well will be here.Don’t complain, that will just make us disappear or OR we will go to break (Always) 15 mins before break time.Kind of like a Pre Break, before our break time. Then be late (on purpose) back to work.And the Exit procedure???!?!? Even if there was only 1 truck to exit, you will be sitting there for 15, 20 mins, until the arm rail goes up! For 1 truckHorrible place
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October 2023 by Nakul Khanna
Needs improvement in all sectors.
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June 2023 by Melanie Jimenez
Horrible place ! Filled with employees who just do nothing but get paid to waste truck drivers time ! All employees are very inconsiderate, rude, and disrespectful. They do not care to work . SSA needs do layoffs and rehire their entire staff. Poorly managed all around !
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April 2023 by Shannon Thomas
Every truck drivers nightmare. If your looking to get out the house, and take a drive in wonder land this is the place. Just make sure you bring your Dorothy slippers, and to remember to click your heals 3 times, " there's no place like home". You will never get the right help, or find a way around.
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February 2023 by Mike Esnoz
Yet another garbage experience. Unlike PROFESSIONAL ports in Southern California SSA Oakland continues to be the most racist rude horrible experience a truck driver can experience. They literally can't speak English at the pedastals and hang up on u if you ask them to repeat themselves. And the old woman working the line for empties today needs to retire. She was worse than the old man that usually is there. Wouldn't recommend this b.s. experience unless you have to be there.
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February 2023 by Gaganjot Singh
Worst place on earth highly not recommended lazy very very worker California wasting money on them bunch of things not in proper way worker need good training and good behavior
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December 2022 by Sean M
Below is an honest post. However, since that earlier time, the night clerks are no longer foul and belligerent. I complained several times, including to the corporate email and complaint line. It took nearly two years to get these clerks to be civil when responding to trucker communication. I can't understand why such a large corporation would take so long to bring people under control who offended and insulted hundreds of truckers everyday-it's beyond me. Nonetheless, there's an improvementI've met some normal people and some wonderful people while driving on the SSA grounds. However I've also met some of the lowliest most hostile people I've ever met on any job in a 40 year career. Hateful, combative and disrespectful toward the truckers as a normal standard of behavior. Inexcusable contempt as a daily standard, not an exception. A week ago a yard hostler approached my truck and asked for "a smoke". With a dirty look when I explained I'm a non-smoker, he then attempted to panhandle me for $5 and explained that he just lost his job. That's just a happenstance event just highlighting that when you enter the SSA premises you're encountering an underclass of humanity of non-professional workers that don't have any education beyond high school, I'm sure many are dropouts entirely. But the worst is the hateful bile toward people driving trucks for a living. A culture of hatred and venom and ignorance directed at the truckers. Just the solid unembellished truth. I apologize to the other select SSA workers who are actually pretty good people and sometimes quite intelligent.
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December 2022 by General Bison
Lady on intercom is very rude while checking in ,bad manner and expects you to know everything. they need to hire some else behind it. I understand that there is alot of trucks that go In and out but they should be more specific and helpful. Work is work but I am a human being talk to people with respect you'll get it right back
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December 2022 by Steve Lee
Government need to replace these trash who work in this port with automatic machine like what Los Angle port. Waste of everyone time and resources to feed these trash.
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December 2022 by Dara Johnston
Painful experience. No wonder we might go into a rescission. 1 person in 8 doing anything if your lucky.
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December 2022 by Joanne Flynn
Yes I've been working there for 22 years great place to work some of the bosses are good
