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March 2024 by Lesley D.
After being billed twice for shipping, I contacted the owner via email. A few days later someone named Mika asked me to call the store. I've called the store several times and left NUMEROUS messages and have yet to hear back from her. I definitely will not be shopping here again nor recommending the store to anyone I know in the USA. Did I also mention I haven't even received my item .
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August 2023 by Nicole Billups
Rotten telephone attitude. Lackprofessionalism and tactful positive choice of words.
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August 2023 by Kimberly G.
Every time I visit this business I'm like a kid in a candy store, just want to have everything! All locations are beautiful and the service is spectacular! Love this business
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May 2023 by Regene Perry
This store is Absolutely fantastic. Always something fresh and new. The staff is soooo helpful and knowledgeable.
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March 2023 by MeLissa C.
So disappointed. I came here on the 19th. I spent over $500 because their selection was pretty vast and I was looking for some unique items I was told by one of the associates that the pieces that they carry or one of a kind and they do not restock on anything that they have so I purchased all of the items that I though would work for me knowing I wouldn't be able to find them again. Of all the pieces only one of the items, just did not work for me. I came to exchange the piece. I was unfamiliar with their return policy since again it was my first time shopping in the store. I came to do the exchange on the 27th so just a couple days past there a seven day exchange policy, and was told that I could not do the exchange because the system will not allow it. Quite frankly, hearing the associate telling me that a human cannot override a machine after I spent so much time and money in the store was really upsetting. I understand that that is their exchange policy but since everything I had hoped that they could accommodate this one time since the items were completely unworn, I thought that seemed like a reasonable request. The only help was her highlighting my receipt informing me again of the exchange policy. I would not recommend anyone shop here. I always support local businesses and avoid going to places like Nordstroms but this is exactly why people shop there instead, because of situations like this. I am also a small business owner, and so I understand ins and outs of the business, and I would never treat my valuable clients like this.
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March 2023 by Nick K.
Went in with the GF and two friend's kids we were watching for the day and literally had the best time in the world. We went around and tried tons of things on and took pics and had a blast. The assortment of clothes was amazing - super fun and vibrant; and the staff was so helpful and patient and kind. Thank you so much for a wonderful experience in your store.
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March 2023 by T F.
Great clothes at a great price with fabulous customer service. They have really beautiful prices for special occasions where you are guaranteed to be unique with no one even coming close to your outfit. I love the variety, prices, and service.
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November 2022 by pamela daniels
Love the service and the clothes and there's one young lady that gives me the best customer service I've had in years keep up the good work and I'll keep shopping
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August 2022 by Black Girl
Nice dreaky clothes. I loved the clothes, they hust didn't have nt SIZE.
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June 2022 by Keme C.
Pro: I love this store. I was able to get a beautiful outfit for my anniversary date from their Oakland location. I highly recommend for a nice shopping experience with great helpful staff. Con: there is no plus size available at the main store in Emeryville. You have to go to Oakland to their plus size store. It's great they have the option but kind of sucks because I want to do a shopping spree with my friends of different sizes and they are in the medium range and I am a XL to a 2XL. So we'd have to go to the Emeryville store for them and drive to their other store in Oakland for me. Overall it's a great store with fun pieces but I do wish that they would add different sizing to both stores to make a better group shopping experience
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June 2022 by Sha Rene
Very friendly, helped with styling. My first time shopping at a boutique and she didn't disappoint. I would highly recommend checking out.
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June 2022 by norma alvarez
Beautiful clothes and wonderful and friendly service.
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February 2022 by Serena K.
Very helpful staff. Went for 1 item I saw online and ended up with 2 outfits, shoes, purse and accessories!! Too many cute quality items I like that there was a mix of trendy items and outfit staples. I will definitely be back
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January 2022 by HighSpirits w Mika
If you want to see my full review/experience video to get the full detail of the situation check out (FB:Tamika Landry post dated December 5)After the incident, I reached out to the owner a few days later.Her response was mind blowing. Have you ever had someone in a professional/business setting send you a reply with CAPs and Exclamation marks??I also shared the owners response on a post a few days later??♀️She privately insulted me but shared my video with a public apology.She can keep that..fake ??The owner tried to make it appear we had an issue with the store policy. That wasn't the case. We made it clear the issue was, her staff did not properly or professionally enforce the policy and their actions offended us. We have shopped with this boutique before.We know the rules.The stand in manager Nisa and/or co worker,Martha never asked if we knew the policies, just assumed we were breaking the rules.There wasn't a sign anywhere reminding customers of their picture wall policy.We respect & take into consideration the policies held in any store. Lastly, when we came back into the store minutes later to return the item we just had purchased,the 2 employees were talking extremely loud about us & the incident??.Unfortunately,The excitement was taken from the visit. It no longer felt right to keep the item & patronize a business who minimizes you or your experience. We wasn't able to get a refund.Stuck with a store credit of $141( that was for one item) that can only be used online.????♀️The receipt does not have a proper breakdown of the cost & taxes.Thats curious. ??#Suspect?
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September 2021 by latonya T.
This place was a blessing for me. Went to a wedding and received many compliments . I felt beautiful and confident. Thank you my sister for your excellent taste in fashion . I will see you soon
