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February 2024 by Jordan M.
I don't usually post reviews, let alone 1 star reviews but I am sharing my experience. It may be something that someone else has experienced or it may be something that is unique to just me, whatever the case may be, I am only speaking for myself. I came in originally for produce, but then I was asked to see what the sandwich selection looked like and so I headed over to the deli, and over here is where the people were nice but I needed service and they couldn't be bothered and there were plenty of people who were seemingly available to help so I just found it frustrating but maybe it wasn't their department or something like that or maybe they were stuff I don't know the whole situation, so I moved on. I was walking down the wine aisle, which I had no business in, other than I was passing through;and a gentleman asked me if I knew anything about the wine which I don't particularly know much about but he couldn't find anybody to help him and so I had to help him even though I'm not an employee and no employees that actually do work there could be bothered to so I'm trying to help him even though I'm not an employee and I'm not knowledgeable too much about that but I did my best. And then, for some reason, probably because I do have a large purse and I'm indecisive, but the security guard who I have choice words for decides that I must be stealing so he follows me like a hawk and I leave without buying anything because I'm pretty irritated at this point, and I can see And I catch onto what he's doing and I admit I decide to mess with him because honestly he's being a jerk and honestly I can be a jerk too when I decide to play games with people, but I decide I have some choice words for him if I ever go back to that Safeway again, but let's remember I need to be a little more mature at times but I didn't take anything. I did your job for you people and next time please assist your customers instead of looking miserable and board and taking pictures of peoples license plates into that security guard working around noon or one. When I was leaving, he could've easily asked me to go through my bag and then like "Let me search your bag ma'am"- but you didn't say that so good job being so "big and bad" zero stars experience. Hire competent people!
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January 2024 by Wiley Hunter
Incorrect prices through the store, items ring up several dollars higher than posted price and often without any of Safeway discount applied despite indicating a sale. I live nearby and after a year of this have stopped going here. After getting over charged I had to spend 10 minutes re-crediting cards re ringing and charging. It’s a scam with a Safeway sign.
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January 2024 by Elizabeth C.
This is the worst Safeway in the area. There is a limited selection of the most basic things and no bakery. It's small and feels dirty. You can't walk in without being accosted in the parking lot to 'sign this' or 'buy that'. Oh and the parking lot is on a hill so that's fun when you are pushing a cart of food. The employees are friendly enough, it's not their fault the store is a disaster.
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January 2024 by Kris N.
This Safeway has really nice, pleasant, friendly staff. I have been using the butcher counter lately and I am completely impressed by the butchers, especially Donnell. He is unique in that he is genuinely interested in responding to questions about specific cuts and the best way to prepare them. He is unfailingly patient with sometimes picky and rude customers. If I need to buy meat or seafood,I look for the butchers because I can buy the quantity I need and I feel confident of the quality. Although this small store has some issues which are beyond their control, the staff has been friendly and helpful.
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December 2023 by E.R. Sullivan
Fast and friendly.
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December 2023 by J D
I came here for 3 things. Distilled water- out of stock. Salt free chips- out of stock. Oat milk- I had to literally stick my whole torso in the cooler to reach for one. I’m going to San Leandro instead.
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October 2023 by Jillian N.
Decent Safeway. It's a normal smaller sized Safeway. Usually is sold out of things I look for but restock almost daily. Service is okay as well. If I have a question, there's usually someone around to get assistance from.
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September 2023 by Dee Z.
The produce here is worse than any market in Oakland. Everything on the shelf looks how it looks in your pantry when you decide it's probably time to throw it away. Everything is shriveled up, old and somehow extremely expensive too. If you buy a lot of fresh produce, I'd suggest shopping literally anywhere else. You can get cheaper, better quality fruits and veggies at mini marts and corner stores. I shopped almost exclusively here for about 2 years and thought produce must just be bad and hard to come by in general due to supply chain issues until I tried out other markets and realized there is still a ton of moderately priced, high quality produce available - just never ever at this Safeway.
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September 2023 by Kate
Good prices, they delivered the groceries on time, an easy experience.
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July 2023 by Ramune Miseikiene
Good amount of products to choose.
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July 2023 by Abigail Quaye
Great service , had everything I needed to pick
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June 2023 by Miles G.
Paid $10 for this juice last weekend, which was June 3rd, 2023...four months after this juice expired.
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June 2023 by Michael Winbush
I like it because it carries a wider selection of items that the smaller ones don't.
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June 2023 by William W.
The lines at this Safeway get brutally long, especially if you shop after 9 or 10pm. It's truly incomprehensible that they short-staff the registers so regularly. I imagine that this is more about the parent corporation than the management of the individual store. Either way, it suuuuuuucks.
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April 2023 by will hill II
I've never had a bad experience at Safeway so...