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March 2024 by Mark S.
Place is pretty run down, they don't have that many deals to make it worth coming here. Donna was nice, came in and had some questions. Some of the people working here were helpful. The food they have sis OK. I used the restroom while I was here, and it was pretty dirty. I think that needs to be addressed.
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February 2024 by Doug M.
Like so many Safeways, the level of customer service has plummeted. The deli has become especially bad. No one makes eye contact because they don't want to wait on you, and they are openly hostile to each other.
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February 2024 by Aspen T.
I sat at Safeway customer service counter for what seems 30 minutes to get a money order. They kept calling for someone to help me and no one came. No one even tried to look and see why they weren't coming. I then told the Clerk to cancel it and he just looked at me. It's never a good experience when I go but this was bad
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February 2024 by Min C.
I have a sort of love hate relationship with this neighborhood Safeway. While I now moved away from this vicinity, it used to be my closest Safeway (though to be fair, not too much further distance-wise from the larger Pleasant Valley one). This is definitely a smaller store and while it carries limited selections, but it's still a Safeway! I enjoyed shopping their clearance aisle and appreciated their location, which was an easy walking distance past a pleasant route via the Rose Garden. However, if I did not time my visit right (evenings), I often find myself standing in the longest Safeway line possible. Because it's a smaller store, no doubt they likely employ less staff compared to its larger counterparts, but given the smaller clientele too and for me, it was hard to justify a "quick run" for small amount of items that took a long time to check-out - which is my style for shopping for groceries. However, with the addition of self-checkout stands hopefully this will improve! Much needed.
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February 2024 by Eric Dennett
Very small safeway too crowded not enough bakery goods but good customer service
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February 2024 by Kyle Marshbank
Always welcoming???
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February 2024 by Joseph Messana-Croly
The store is OK. I am glad it exists! Employees are friendly and trying their best. However, I stopped going because of the people that hang out in front of the store and parking lot. Be prepared for aggressive panhandling and/or just straight up harassment as you are trying to enter/exit the store or go to your car.
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February 2024 by Jobim Robinsantos
This is the smallest Safeway I've ever been to. The layout is unintuitive. The customers are always bumping into each other and confused about where to line up for checkout. I only come here when I can't find something at a different grocery store.
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February 2024 by Zielo T.
Review mainly for Donna! Donna has arranged my Drive Up & Go orders these past few times and I appreciate the diligence and the care. If there's a product unavailable, Donna will call you to verify the substitution is okay. Thank you so much!!! (:
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February 2024 by Tim N (RustyTheCorgi)
The worst most understaffed Safeway in the area. Come on an off hour or don’t bother.
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January 2024 by Holli G.
My relationship with Safeway has been rocky as of late, it's not the service-oriented grocer I remember as a kid. However, Donna, this review is all about Donna. I do my best to religiously order groceries ahead of time for pick-up. Majority of the time, there are no problems or issues. Sometimes I notice that if I order past 3pm-ish, the order will not be completed, pushing it to the next day. Despite my confusion and complaint, I have just learned to order way early, like never past 1pm. **minus one star or inconsistency** Lately, ordering has been a breeze. My shopper is typically Donna, and I am blown away by her customer service and professionalism; she goes above and beyond, personally txt me asking if certain substitutions are acceptable. I am so impressed and thankful to be able to count on her to get the order right every time- she even packages the meat in a separate produce bag! Incredible. Thank you, Donna
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January 2024 by Ivana Ivanovic
The worst customer service -intentionally rude and inhelpful - and the usual flavorless, massproduced and overpriced food. The parking lot is filthy.
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January 2024 by Maria Boulware
Had everything I wanted and the lines wasn’t long
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January 2024 by Chef Ericka Means
This is very clean, the employees are fast and friendly. I’m always impressed with their professionalism.
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January 2024 by Hr A D (Noni)
The staff is always wonderful.
