-
January 2024 by Joseph Rodríguez
Very very fine service We need more officers in the area since they allow blacks to raid the entire area.
-
December 2023 by Ayanna Brooks
I can never find much for myself. This location doesn’t get a lot of new stock from what I can tell. They do have a ton of kids clothes and toys, so I still go.
-
December 2023 by Real D.
The Spanish older lady cashier is rude. She was taking my shirt off the hanger through the top part stretching it out. So I ask her can she take the hanger out from the bottom. And she told me to give her a minute like I was bothering her when I only ask her once. Then when she was taking off the alarms she was handling my merchandise so roughly she made a small hole in my item that I bought. I don't get what her problem was. but I hope you guys can find some better cashiers.
-
December 2023 by Dimarco,Robert,Danikko Taylor
Found everything I was looking for at Ross one stop shop
-
December 2023 by Krista Caya
The security followed me and loss prevention was very rude and I spent 900$ in the two day shopping spree I did for Xmas... And still was treated like a criminal and still am treated as such Everytime I go in there since.
-
December 2023 by Lee Arei
Would give one star if i could. Rudest workers I've ever met in a store, no one is willing to help with anything management is God awful and security doesn't do anything about theft the district manager needs to replace everyone, this is the worst Ross I've been to in the bay area
-
November 2023 by edward rodriguez
First of all as soon as I walk in the lady said in Spanish he is going to steal I'm with my 83 year old mom and my 78 year old dad the lost provision man said he is very sorry I told him every body don't steal I'm filling discrimination on this lady I never want this to happen to no other human being it feels real bad my name is Edward Rodriguez and I am my mother still purchased her items and it's not right to do that to nobody
-
October 2023 by Rene O.
Ross is affordable Not welcomed by staffs and customers shopping there. Cashier who rung me up was despicable, kept looking at the price ticket on my item like it was counterfeit. Paid for my purchase, handed me the receipt like I was never here. Doorman acted like he was the show, discriminated me like you ain't got no dough. On second visit, got worse by the mintue. Never spending my hard earned stacks for anything less. Cause' Ross ain't worth the mess.
-
July 2023 by Ciao Bel1a
The cashier was unprofessional and the manager was the same I almost put my things back they mingled as there was a line of about 30 people they don’t put customers first they look at us abl buyers that’s it that’s all smh
-
May 2023 by D Will
Horrible over the phone service. Called to see if there were a pair of football cleats that a friend recently saw 2 hours in the store prior. First call the person hung up as soon as I asked and the 2nd time I called the person just said they didn’t have them then proceeded to say that they might have 1 or 2 pairs and that they didn’t do item checks. Being transparent and a little bit of kindness goes a long way. Trash customer service.
-
May 2023 by Aida P.
Very rude chunky lady with wavy long hair. I believe she is the assistant manager or manager. She gave me attitude when I walked in. When I was in line I saw her standing for 30 min complaining talking on the phone about a staff who didn't show up for their shift. Instead of talking on the phone she could have helped ring people up!!! As soon as I was the next person, she came and ringed me up. When she ringed me up she started to laugh. So unprofessional and rude! She needs to be fired. She is not a good manager.
-
May 2023 by Nicolle Aaron
Horrible customer service from cashiers! They need a visit from a District Manager to train the staff...
-
March 2023 by Mark V.
Horrible experience, racists security guard at front door. Wouldn't let me in the door. Had to go through a metal detector to get into the store? Unbelievable manager who lost touch with customers. I think that was what I was. Took videos, they surrounded me telling me I couldn't take videos of their verbal abuse. I need lawyer.
-
March 2023 by Michael Avery
They had nothing in the whole store , it was empty as hell ...could not believe what I saw in there ...nothing !!!
-
March 2023 by Tysean the incrediboxer 2
I love this place! Always something different to offer. Not sure when they get a truck but I'm going to find out because everyone gets the good stuff before I get there lol. The shelf and clothes racks are almost always full but the past few times I've gone not so much. Git some cute clothes there
