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May 2025 by Finn Cawley
poorly stocked would not go in neighboring luckys probably haves what you need
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May 2025 by Ruth Bauer
Best place for prescriptions and everything. Lovely Staff!!!
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February 2025 by Michael Bandstra
Clean and the organization is good but they are always poorly stocked. Empty shelves is very typical.
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February 2025 by Shelley Rosen
my 2 encounters with the pharmacists were so different than other pharmacies. friendly, carin, and efficient! was not put on hold when calling
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December 2024 by Karren Freedman
I have shopped here for more than 20 years and I have always been satisfied with the staff and products. I will continue to shop here in the future.
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November 2024 by Scott Henderson
Only 25% of shelves stocked. Total waste of time going through.
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September 2024 by Sherry Wan
I know pharmacists are stretched pretty much everywhere in the bay, but these guys just came through for me and accommodated me by making things happen. Thank you and so glad you’re in my neighborhood. As a bonus, rite aid aka thrifty ice cream always a hit with the kids.
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August 2024 by Maggie W
The ONLY pharmacy I will go to. They take your calls, answer your questions, take care of you. And they have Thrifty ice cream, so…
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August 2024 by Andrew Freedman
Just find a different pharmacy. I got Covid and we just moved to this part of the city. My visibly pregnant wife went to go pick up the prescription, and I wasn’t entered into the system. Nobody else in the store, the two pharmacists said that the other person was responsible for putting me in the system. Both refused to do so. Then they stopped talking to each other AND to her.
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March 2024 by Riley Winograd
If you change the store hours also change them online so people don’t show up when you decide to close early.
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March 2024 by M D
The daytime cashiers are kind and friendly, but forget the evening crew! I asked at the register if they can tell me if an item was FSA/HSA-eligible, so I know what card to use/not overuse, and was told "we don't know". The "man in charge" James was court and rude and told me I'd see it on my receipt (which would be clearly too late and I would have to reimburse my HSA account). I answered politely that they perhaps should be able to see it on their screen and they declined and sent me over to the pharmacist. Pharmacist?! They are the pharmacy store!
Went over to the pharmacy separately, to pick up sth for my daughter and the evening male technician brushed me off that it's not covered and I should just get it over the counter, while I had GoodRx on file. Thank Goodness this lady technician who overheard him, was very kind and helped me to look for it on the shelf and printed out the info I needed. Thus one extra star on the review, just for the lady who's trying her best to save the customer service in this store.
What is wrong with people these days?! Be grateful you have a job, and maybe don't go into customer service/retail next time, if you hate helping people.
I will try to transfer my prescriptions elsewhere.
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February 2024 by Irene C.
I couldn't find the Dove Real Shampoo for the longest time in the shampoo aisle so this girl asked the manager to help me find it. He looked it up and it was actually in the clearance aisle. He happily led the way! The manager was super nice!
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February 2024 by Amanda J
Horrible pharmacy experience, had an order for pain medicine called in for an acute injury. I tried the pharmacy hours following the dr appointment to confirm when it would be ready. The call would continue to go to the manager of the pharmacy’s voicemail. I tried the store who advised the pharmacy is very busy. I went and waited in a 40 minute line to be told my Rx would need another hour, a time I cannot come back for due to childcare. Don’t make your customers wait hours then 40 min in line to begin working on an order. What a crappy experience, I would not recommend this pharmacy for anything.
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February 2024 by Betsy Lalli
Just switched to Rite Aid from CVS and its so much better! The pharmacist is so nice and helpful and the staff is too. Thank you!
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February 2024 by Whitney Ng, OD
Great friendly staff and pharmacist!