The human interaction was great. My waiting time was short and the Customer Service was excellent. Yet, Quest's automated system made it difficult to speak with someone regarding changes in appointment obligations. The only option I was left was to reschedule for the next available date/time.
February 2023
I arrived very early for my appointment, no line, so I was seen immediately.
January 2023
5 Stars! I made an appointment online, showed up 10 min early. The receptionist helped me check-in and was super nice. I was called back for the blood draw and was out 5 min later. My test results were available the next day. Excellent service and quick as well.
