-
October 2024 by Michelle Baker
Nice selection, knowledgeable employees
-
October 2024 by Michael Holland
A smaller size store, but the staff are big dog lovers. The love my black lab, Buddy. Their were tears when he passed. Now, they treat my new lab with the same care and love. When I came in with my arm in a sling, they grabbed the big bag and carried it out to my car without my asking for help. Great staff!
-
September 2024 by Marg S
My doggy and I love this pet food express location. They have the friendliest and warmest staff (except for one guy there). But everyone else there makes up for it. I always feel very welcomed by MJ and Patrick, they provide the best customer service. MJ and Patrick always greet my dog & I upon entry and they take the time to ask about your pet and whether you need any help. MJ is my favorite staff member there, she is so sweet. Although they are not closer to me I choose to go to this because the customer service is outstanding. They treat you and your pet like family. I feel appreciated and welcomed when I shop there for my pet’s needs. Great selection of dog food and treats.
-
September 2024 by Ann King
Friendly knowledgeable staff. Good prices. Wide selection. Plus they donate to local shelters.
-
August 2024 by Joseph Martin
We took our dog there for their dog wash and it really made it easy. Since we have such a large dog. I found the staff very friendly and helpful and I love there dog wash
-
August 2024 by Andrea Barkley
A word of warning for other BIPOC folks: one of the employees followed me around me the store the whole time I was there. I hope you’re picking up what I’m putting down. Needless to say, I won’t be supporting this location anymore. Completely insulting.
-
July 2024 by Sabine Balden
Very friendly helpful staff
-
July 2024 by Chris Stotts
The thing about this place is there's always staff around and they always can help.
-
July 2024 by Brooke Facente Chin
The people that work here are consistent, warm, and helpful. There is parking, they always have clean wash stations. The best!
-
June 2024 by María Alejandra Mendoza
Marley loved the service, the warm water, the treats and the live from the staff. ❤️
-
May 2024 by Sandi Hollenbaugh
Friendly staff. Good selection, uppercase products. Limited parking .
-
March 2024 by P. Linda Pacheco
Have everything a dog needs and great people.
-
February 2024 by Evelyn H
The staff at the Montclair Pet Food Express location was outstanding. We have a dog that barks a lot at other pets. We called in the morning ahead of time to get more information about the pet wash. The staff member said we could do the wash in a private pet wash station. We paid for the pet wash session ahead of time and received a token. The staff member proactively offered a waterproof collar. I went outside and put it on our dog. We entered the store with our dog and went straight to the wash station. The pet wash station was clean and well stocked with many towels and even dog treats. Even though we brought our own treats, our dog loved the doggie biscuits provided at the pet wash station. Once we started the wash, everything was smooth sailing. The water started off cool then became a comfortable lukewarm rinse. The air dryer also started off cool then changed to a nice warm air. At the end of the wash session, our dog was clean and dry. We were very happy with the whole experience. We will definitely return to Pet Food Express because of the great customer service and positive experience.
-
February 2024 by Mike Lok
This Pet Food Express is in a small shopping center in Montclair neighborhood, the parking can fill up. This Pet Food Express is a decent size and has a pretty strong dog session.It's not widely publicized but for a lot of the items, I think food items, if you buy 3 you get one free.On Saturdays they have a VIP Pet Care vet clinic and the PFE staff put out chairs for people to wait.
-
February 2024 by Taryn Desmond
Great staff, super knowledgeable and friendly.
